This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When using the left turn signal it will not work only in the back tail light. So when I use my left turn signal it sounds inside my truck a little bit faster than the right side so it knows the blinker is out although the blinker on my left side mirror still works and the front left blinker still works I have tryed numberous times to change the tail light and have others look at it and change the tail light with brand new bulbs but nothings works.
Rear windows equipped with defroster and rear passenger side windows with slider windows shatter when the rear defrost button is used. My vehicle has the slider window and upon replacing at safelite glass they said they see this frequent on Ford trucks and that to prevent is to either not hookup defrost when window is replaced or not use the rear defrost.
I have several occasion for the past couple of years of my F150 not starting when turning the key on. I have taken it to the Ford dealership several times but they couldn't determine the problem. I've had several occasion of the low oil pressure light turn on and the vehicle has stalled. Just recently I was making a right turn and at a small angle and the truck completely stalled out while driving. I had to coast to a stop without any power steering until it finally stopped. I tried to crank it over but it wouldn't start. After about 5 minutes it finally started without issue. I've had it stall twice while I lost total control of my truck and it is extremely dangerous. I had to tow it to my dealership again today. I think I may have finally found the issue which may point to a faulty 20amp fuel pump fuse. I found some articles pointing to fuse 27 and sure enough it was burnt on one side. I am completely shocked that Ford is aware of this issue and not issuing a mandatory recall until all these trucks are fixed. Had this been on the freeway it could have been a complete failure of the vehicle which may have caused a serious or life threatening accident. Please force a recall.
While driving my transmission will suddenly downshifted to first gear. No rhyme or reason. The last time it happened I was probably going 35 to 40mph. It threw everyone in the cabin forward like we hit something in the road. It has happened multiple times and is getting worse. I have spoken to Ford and informed them about the similarities of a recall on the same problem but Ford states my VIN number does not fall into the category because it was built in their Canadian plant.
- Grover, NC, USA
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When pulling out of a parking lot the instrument cluster lcd goes black, assisted power steering stops working making it hard to steer. Then after a few seconds comes back on and steering rapidly corrects to current position. So far has mostly happened during the first few minutes after running. So far this has only happened once while driving on the highway during a straight stretch.
Rear window defroster light doesn't come on. The rear window doesn't defrost but the mirrors do. Do I have to wait for a fire when it is known that this is a problem and Ford doesn't issue a recall. To many people are having bthis bproblem and there are fires and rear windows blowing out.
While running the defroster, the driver's side rear window popped and the glass shattered. I was driving to work in the morning going approximately 30mph. I was not turning.
The contact owns a 2011 Ford F-150. While driving in reverse at unknown speeds, the reverse indicator did not illuminate and the back up camera failed to respond. The transmission warning indicator also illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired, the manufacturer was not notified. The failure mileage was 71,986.
No left rear break light, no left rear turn light, only flashes quickly on left side mirror and left front turn signal. Had it tested with 3 different mechanics, who all state modular defect. Two different Ford dealers claim no issue with vinn#, yet there are recalls for same issue. Problem is both stationary and moving. New bulbs short out. Unable to get vehicle inspected due to issue.
The contact owns a 2011 Ford F-150. While stationary, the vehicle would not start when prompted on several occasions. Palm coast Ford in palm coast, Florida was made aware of the failure and replaced the battery, but the failure recurred. The manufacturer was aware of the failure and stated that there were no recalls. The failure mileage was 68,000.
On 11/25/17 I was travelling on the highway at approximately 65 mph and the truck started bucking and downshifting. I was able to safely pull off at the next exit and park the truck and had to have it towed to a trusted repair shop. The truck was still bucking fairly violently even at slow speeds while I was trying to park it. The truck would also not shift into reverse. Repairs were performed and a transmission shift solenoid and harness was found to be faulty.
The contact owns a 2011 Ford F-150. While driving approximately 50 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle then lost power. The contact coasted the vehicle to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump relay box failed and caused the fuel pump to burn. The mechanic stated that the fuel pump needed to be replaced. The vehicle was not repaired. The contact called cavalier Ford Lincoln greenbrier (1515 S military hwy, chesapeake, va 23320, phone: 757) 424-1111) and was informed that he would be responsible for the diagnostic and repair fees. The vehicle was not repaired due to the cost. The manufacturer was contacted and stated that they knew about the failure and, in order for the vehicle to be repaired, there would be a fee. The approximate failure mileage was 78,000. The VIN was not available.
Electric steering caused vehicle to dart and most difficult to drive safely it tends to stick and is a little hard to control when correcting the problem. This happens most all of the time. This truck is unsafe to drive over 25 mph.
The contact owns a 2011 Ford F-150. While driving approximately 10 mph, the vehicle stalled and the service warning indicator illuminated. The vehicle was towed to town East Ford (18411 lyndon B johnson fwy, mesquite, tx 75150), but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 98,000.
The contact owns a 2011 Ford F-150. While driving approximately 65 mph, the vehicle stalled without warning. The vehicle was towed to an unknown service station where the mechanic informed the contact that the mass air flow sensor needed to be replaced. The vehicle was repaired. After the failure occurred, the check engine warning indicator failed to appear. The contact called portsmouth Ford Lincoln at 603-433-1221 in reference to the warning indicator not illuminating. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. Updated 7/31/18
When trying to shift into reverse the dash light will not illuminate, will not shift into reverse, and maintenance wrench light comes on. I am able to shift into neutral, drive, and any other gear with dash illumination and operate the vehicle. Reverse will not shift and after multiple tries it finally takes and "jolts" backwards without warning and allows me to backup. However dash light never changes and am unsure when it will shift. I am told by the dealership that it is a malfunctioning "transmission range sensor". my vehicle matches the make, model, and year of an active recall: #12V190000 however I am informed by the local Ford dealership that my VIN number does not match the recall list in oasis? and therefore is not covered by Ford. I have had no issues with my vehicle up until this point and cannot believe that Ford is refusing to cover this obvious safety hazard.
The contact owns a 2011 Ford F-150. While driving approximately 30 mph, the service engine warning indicator illuminated and the vehicle started to lose power. The vehicle was taken to an independent mechanic where it was diagnosed that the led brain speed sensor failed and needed replacement. The dealer (sebring Ford in sebring, Florida) was contacted by phone, but the vehicle was not taken in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
This is the fourth time my vehicle has had an SRS fault. Repair dealer: Bob thomas Ford, 310 w coliseum blvd, fort wayne, in 46805 vehicle purchased from a Ford dealer in West lafayette, Indiana in March 2014 with approximately 22K miles and under warranty. Vehicle had been under a fomoco lease agreement. 2011 Ford F-150 XLT VIN# [xxx] current mileage (9/11/2017): 83610 8/3/2015 mileage: 45736 invoice number: [xxx] driver's side seat belt pre-tensioner replaced under warranty. 10/28/2015 mileage: 50687 invoice number: [xxx] 1. high resistance in driver side wiring. 2. cleaned connector and reseated. 3. no parts. I was charge $236.99 and I still contend this was a warranty issue and I should not have been charged. 5/2/2016 mileage: 57414 invoice number: [xxx] passenger side pre-tensioner replaced under warranty. On April 29, 2016, I contacted Ford Motor Company customer relations and opened a case concerning these SRS problems with this vehicle. Time: 3:15 pm case# [xxx] agent: [xxx] vehicle safety is a responsibility of the manufacturer. I am getting ready to go on vacation the end of this week and I would like to have this issue fixed asap, please. In the last 20+ years I have never owned a vehicle that has had this many issues, concerning the safety restraint system. I contacted Ford customer relation again this morning and have a ref number [xxx] I have owned several cars with SRS during the last 25+ years and not had this many problems with any vehicle I have owned. Up until now. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Claremore, OK, USA