This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2012 Ford F150 has an automatic transmission 6R80. While going 15-20 mph the transmission suddenly and violently downshifts from 2nd to 1st causing the rear tires to slide.this has happened repeatedly. The Ford dealership has completed all the known service bulletins which include a software update and a lead frame replacement. This is a dangerous issue on slick roads.
After the transmission recall, to prevent the vehicle from downshifting into first gear when at speed, the truck's mileage has dropped drastically. Although not a safety issue, it has not been addressed by Ford through complaints to it dealerships.
Driving 75mph towing boat. Truck shifts into 1st gear. Redlined engine, many noises, slipping transmission, step on pedal to accelerate, it goes to 5K before shifting. Almost caused major highway disaster. Now my family is afraid to ride in vehicle. Also when first start up no brakes. Recalls where done for both, did not fix either.
The truck was in park I had stepped out to check the mail with my children in the truck the next thing I knew my truck was moving like it was in gear I jumped in pressed the break and it still showed it in park I pushed into park harder and it stopped.. I was not on a hill or anything to make it roll and it was actually moving like it was put into gear
- Dongola, IL, USA
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I purchased my vehicle used from a Ford dealership in 2017. I brought it in a few months after I purchased it due to rear tires locking up and a sudden downshift. Was told no codes were found wrong and they couldn't duplicate the issue. April 30, 2019 had to have it towed back in. Was informed of a recall on lead mane frame for first time. After replacing lead frame vehicle still will not preform properly and I have now been told entire transmission needs to be replaced. I haven't received any letter nor made aware at time of purchase of any recall. Ford continues to refuse any remedies to justify this problem. I'm a single mother of 3 and am outraged by the companies failure to notify me of this safety recall. The company refuses to help because my mileage is 152,000 miles. 2,000 over the extended warranty for recall. If I would have been notified in a timely manner of this faulty transmission and possibly deadly recall I would have immediately tended to it. My children are my world and Ford cares less about their safety and mine and it is wrong. Please help me and my babies.
My vehicle was serviced for recall 19S07 regarding unexpected downshifting in to first gear while driving. After my vehicle was serviced, my truck began downshifting in to first gear while driving. A new recall 19S19 was issued for improper/insufficient repair of original recall 19S07, however my vehicle's VIN is not yet showing up under this new recall, but my vehicle is still downshifting in to first gear while driving
The contact owns a 2012 Ford F-150. While driving approximately 45 mph, the vehicle downshifted into first gear on its own. The contact had to pull the vehicle over to the side of the road. The vehicle was turned off and restarted, but the same failure occurred. The vehicle was towed to bishop Ford (1440 us-6, bishop, ca 93514) where it was diagnosed that the lead frame of the transmission failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,392.
Times when I'm driving I used get jerks when shifting gears, I took it to the Ford service center they told me that there was recall to adjust the software update. This has been happening since 2012 few months after I had purchased the vehicle. I gave it to the Ford service center to update the software. Few days after I felt it again but didn't felt it again some time. After a month wiles driving from 4th to 6th gear shift, I got a big jerk from 4th to 6th gear shift as if I thought the transmission might lock in the middle of the road while I was driving. Right after that I took it back at the Ford service center and they schedule an appointment for me on Monday june17th 2019. I'm writing this because I asked few people I know who owned F150 and they told me the same thing. This could have severe accident wile driving in the middle of the road.
Complaint involves recall 19S07/NHTSA 19V-075. I have had my vehicle in to the Ford dealer for service when 1st purchasing and upon receipt of this recall notice. This problem has not been remedied in my vehicle and poses a safety concern. My vehicle still suddenly downshifts or bucks. Feels like I am being rear ended. This has happened on multiple occasions, usually at low speeds(05-15mph). Transmission does not shift at normal RPM's since recall servicing.
The contact owns a 2012 Ford F-150. While driving various speeds, the instrument panel indicated that the vehicle downshifted from sixth to first gear and the tires skid. As the contact continued to drive, the vehicle went back into gear; however, the failure recurred. The contact called superior Ford (located at 4303 la- 19, zachary, la 70791, (225) 654-2611) and was informed to schedule an appointment. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 30,800.
The contact owns a 2012 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19V075000 (power train). The vehicle was taken to william mizell Ford (located at 330 us-25, waynesboro, ga 30830, (706) 554-2114) where the recall repair was performed. As soon as the contact left the dealer, the transmission started to jump when downshifting, and the engine stalled without warning. The vehicle was taken back to the dealer and test driven, but the failure could not be duplicated. The contact stated that he was not aware of the diagnostic testing, but was informed that he would need to drive the vehicle for a while for it to drive normally. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.
Jerks at low speeds when shifting if not on the gas. Really bad clunk, made our truck hit a pole. Keeps doing it and feels like transmission wants to drop out. Seems like 1st and second gears.
Tsb 15-0131 timing chain stretches and makes a loud rattle upon starting and eventually leads to loss of power and engine damage. The known cause of this is all the phasers, the intake and exhaust phasers. This is my main concern. Everyone I know who owns this vehicle has this problem. The other complaint is that I get 14 mpg.
I had the latest programming recall performed on my 2012 Ford F150. Since having this performed my truck has gotten worse, when it rains it has down shifted multiple times. It has down shifted from 6th to 2 or 3 when going down a short incline, on level ground or going up a incline at speeds of 45 to 60 mph. The recall made my truck worse also I received a letter today extending the warranty on the output shaft speed sensor to 10 years. If the warranty of a part has been extended to 10 years because of sensor failure problem the sensor may needs to have a recall on it. We have had a rainy year so far, I'm afraid that the problem is going to cause me to have an accident. I'm a senior and dealt with dealerships for many years, I've had automobiles sit in dealerships and never get touched other than they drive around the shop and then state problem could not be duplicated on the paperwork when I pick it up if not for that I would be back to the dealership for a do over. Thank you
The contact owns a 2012 Ford F-150. The contact stated that while driving low speeds, the vehicle downshifted to first gear and then decelerated without warning. The failure happened intermittently. Dick witham Ford located at 2033 la porte rd, waterloo, ia 50702 (319) 234-4200, was made aware of the failure but did not diagnose or repair the vehicle. The manufacturer was contacted. The failure mileage was 61,000.
The truck often times will not shift out of 1st gear. The RPM will rise and the truck will accelerate quickly then slow back down. When it gets out of 1st gear it will often go back to 1st gear randomly. Wrench and check engine lights are frequent. Limp mode engages often and the dash will become inactive. Fuel economy screen will clear out and all information will be displayed as dash lines. I took the truck to Ford to have them look at it under the 16N02 recall and they would not cover it. The coverage only extends to 150,000 miles, but my truck has 163,000. The coverage only covers it if the truck is displaying symptoms and mine did not display anything until this last week.
The contact owns a 2012 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19V075000 (power train). The contact took the vehicle to bill mccandless Ford (8416 sharon-mercer rd, mercer, pa 16137, (888) 375-7857) two months before he received the notice for other unknown recall repairs. The dealer stated that the manufacturer would reimburse the contact for the repairs. The manufacturer denied the reimbursement a week later because the initial recall was for a lead frame replacement. The failure mileage was 85,000.
I have brought my truck in previous times when it was under warranty, I described the same issue every time about a sudden downshift. I have this documented in service sheets I have obtained from them. They said they couldn't replicate the issue or stated it was a reprogramming issue. Over time the downshift issue has damaged the transmission and finally led to it completely failing. I was scheduled to have the recall service on Tuesday 4-23-2019, on 4-18-19 I was driving on hwy 62 at 35mph the truck did the sudden downshift nearly causing me to be rearended, after the downshift my truck lost all power and it had to be pushed into a parking lot. Then I had it towed to the heritage Ford dealership. The issue which is finally been addressed as a recall has led to the transmission failure. I have been quoted $4500 for the transmission replacement. I would appreciate any help. Thank you, information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have taken my truck in to the dealership for 2 years now on multiple occasions with a loud screeching noise coming from the transmission. The dealership replaced many parts outside of the transmission per the recommendation of the warranty company. The truck is now not in safe driving conditions. It is now dropping down in first gear at 65 mph. I see where there was a recall on 2011-2013 select vehicles with the same problem. The shifting down to first happens all the time now and has put me in a difficult situation on the highway with nearly crashing. When it downshifts at speeds between 45-65 it will not continue to drive safely, it will only go at low speed in a jerking motion. The service director at capital Ford in charlotte, nc dealership where I bought it from said that they have made many attempts to fix it but have not yet pin pointed the problem. The truck is now out of warranty and is stating that I will have to pay for a new transmission. Please advise.
A D V E R T I S E M E N T S
- Murphy, NC, USA