This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 40 MPH, the contact heard an abnormal sound coming from under the rear wheel wells. The contact depressed the brake pedal to slow down however, the pedal was stuck, and the brakes were sticking. The contact released the brake pedal and the vehicle continued to brake independently. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a reoccurring failure at various speeds. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake calipers and pads needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and took the vehicle back to the same mechanic. The mechanic diagnosed the vehicle and determined that the brake hoses needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and additionally the brake pads were overheating. The contact took the vehicle to another independent mechanic who diagnosed the vehicle and determined that the front rotors, calipers, and pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 174,000.
The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, the low brake fluid warning light illuminated. After a visual inspection of the engine compartment, the contact observed that the brake fluid reservoir was extremely low. The contact refilled the brake fluid reservoir, after which he observed the brake fluid reservoir empty again and a pool of brake fluid pool underneath the vehicle. The vehicle was taken to the dealer, who diagnosed failures with the brake master cylinder and brake booster. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic); the VIN was included, and parts were available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
The contact owns a 2014 Ford F-150. The contact stated that while operating the vehicle, the brake pedal was very hard to depress. During the failure, the vehicle would not immediately stop, causing the stopping distance to be extended. Additionally, the brake warning message was displayed. No further information was available. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed and went all the way to the floorboard; however, the vehicle failed to slow as intended. The contact shifted the vehicle into low gear and coasted to a complete stop. The low brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the brake master cylinder was leaking brake fluid into the brake booster. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.
The contact owns a 2014 Ford F-150. The contact stated while driving at undisclosed speeds and depressing the brake pedal several times, the vehicle failed to respond. The contact stated that the vehicle was previously repaired by an independent mechanic for the same brake failure; however, the failure reoccurred. The contact was able to pull the vehicle to the side of the road and called the NHTSA Hotline for assistance. The contact stated that while fully depressing the brake pedal, the low brake fluid warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 127,000.
- Boulder, CO, USA
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The contact owns a 2014 Ford F-150. The contact stated that while his girlfriend was driving 55 MPH, the brake pedal was depressed to the floorboard with the "Brake Fluid Level Low" message displayed on the instrument panel. Despite the failure, the contact's girlfriend managed to coast the vehicle back home. Upon inspection of the vehicle, the contact added brake fluid; however, the failure persisted. Upon investigation, the contact believed that the brake fluid was leaking into the brake master cylinder, which had caused the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and remained on the floorboard and the vehicle failed to slow down as intended. Additionally, the contact stated that on two separate occasions, while in drive and reverse, the brake pedal was depressed, and the brake pedal remained on the floorboard and the vehicle did not slow down as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the brake master cylinder and brake power booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
The contact's father-in-law owns a 2014 Ford F-150.The contact stated while driving at various speeds, the ABS warning light illuminated with an audible chime sounding three times. The contact had taken the vehicle to the dealer where the vehicle was diagnosed with a defective ABS. The contact was informed that there might be a recall on the vehicle and was referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The vehicle was not repaired. The failure mileage was 37,511.
The contact owns a 2014 Ford F-150. The contact stated while driving 35 MPH and depressing the brake pedal, the brake pedal went to the floorboard. There was no warning light illuminated. The contact pumped the brake pedal, and the vehicle was able to stop. The contact was able to drive the vehicle to the residence. The contact examined the vehicle and notice that brake fluid had leaked out from the brake master cylinder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,000.
The contact owns a 2014 Ford F-150. The contact stated while driving 20 MPH, the brake pedal was depressed, and the brake seized and became inoperable. The contact was able to stop them by continuing to depress the brake pedal. The vehicle was towed to the dealer, where it was diagnosed that the brake master cylinder and booster pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that she was informed by the manufacturer that a recall repair was completed in December 2016 and that the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 159,834.
The contact owns a 2014 Ford F-150. The contact stated that while pulling out of a parking space and attempting to a stop the vehicle, the brake pedal depressed down to the floorboard and the vehicle failed to come to a complete stop. After a visual inspection, the contact observed that the brake fluid reservoir was empty. The contact topped off the brake fluid reservoir however, three minutes later the reservoir was again empty. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact investigated and related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulics) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 52,000.
The contact owns a 2014 Ford F-150. The contact stated while driving 30 MPH, the brake pedal hardened upon depression, with the brake warning light illuminated. The brake pedal was depressed to the floorboard before the vehicle came to a stop. The vehicle was taken to an independent mechanic where the contact was informed that brake fluid was leaking into the brake master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure, and the contact was informed that his vehicle was not under the recall and was no longer under warranty. The vehicle had was not repaired. The failure mileage was unknown.
The contact owns a 2014 Ford F-150. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard. The vehicle failed to stop immediately, causing the braking distance to be extended. The cause of the failure was not yet determined. The contact stated that the vehicle was previously serviced, and the brake master cylinder and vacuum pump were replaced. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 52,000.
The contact owns a 2014 Ford F-150. The contact stated while driving 15 MPH and approaching a stop light, the contact depressed the brake pedal however, the vehicle failed to slow down properly. The contact desperately depressed the brake pedal, and the vehicle came to a complete stop. The vehicle was taken to the dealer and the dealer stated that the vehicle had experienced the failure stated in the NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic and the mechanic replaced the brake master cylinder; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 80,000.
The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was shifted into reverse, he depressed the brake pedal and heard a pop coming from unknown location of the vehicle, then the parking brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake master cylinder and the brake booster failed and needed to be replaced. The vehicle was then towed to the dealer where it was diagnosed that the brake master cylinder and the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact then referenced NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 130,000.
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the brake pedal was depressed but the vehicle failed to respond. The brake warning light was illuminated. The contact stated that upon depressing the brake pedal with excessive force, the brake pedal responded but with a delay. The contact stated that the failure occurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 150,000.
The contact's son owns a 2014 Ford F-150. The contact stated that after two months of the vehicle not being driven, the brake warning light appeared on the instrument panel upon starting the vehicle. As the contact's son was approaching a stop light, the brake pedal depressed the floorboard as the vehicle crossed the intersection. The contact took the vehicle to an independent mechanic where the mechanic discovered a brake fluid leak due to a defective brake master cylinder and brake booster. Upon investigation, the contact discovered NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer and the manufacturer were notified of the failure, and the contact was informed that the VIN was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 51,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed and approaching a red traffic light, the brake pedal was depressed and went to the floorboard. The contact added additional brake fluid to the reservoir, but the brake fluid leaked out. The vehicle was towed to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The approximate failure mileage was 41,200.
The contact owns a 2014 Ford F-150. The contact stated that while operating the vehicle, the message brake fluid low was displayed, and the brake pedal extended to the floor while attempting to stop the vehicle. Upon inspection, it was discovered that there was no brake fluid inside the brake fluid reservoir but there was no evidence of a brake fluid leak found. Brake fluid was added but the failure persisted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 162,000.
The contact owns a 2014 Ford F-150. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to the dealer and the contact was informed that the failure was related to NHTSA Campaign Number: 14V709000 (Exterior Lighting, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 124,000.
A D V E R T I S E M E N T S
- Dover, NJ, USA