This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford is temporarily fixing frozen door latches on certain F150s under their customer satisfaction program #19N06. In cold weather, the door latches freeze and render the doors incapable of latching closed. It's not very safe to try to drive with doors that aren't latched closed. I call their fix "temporary" because I had this performed on my truck in January 2021. In January 2023 the same exact problem came back. Obviously their voluntary "fix" didn't work. I had to pay the Ford dealer $800 to have this "repair" done again. Who knows if it will last? My point is, they are avoiding what could turn into a serious safety issue by pretending to correct something, and then charging the customer when the "fix" fails. I suspect their are many other F150 owners dealing with this same issue. A door is supposed to close. That's a basic concept with vehicles.
- Rockwood, MI, USA
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- Rockwood, MI, USA