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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
96,587 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-350 drivetrain problems

drivetrain problem

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2002 Ford F-350 Owner Comments

problem #7

Jul 092015


  • 160,000 miles


The contact owns a 2002 Ford F-350. While parked in the driveway, the vehicle rolled backwards approximately 300 feet and crashed into a fence. The contact stated that there was no warning indicator prior to the failure. The contact, an independent mechanic, inspected the vehicle and diagnosed that the bracket that secured the gear shift cable was loose which allowed the lever to go into different gears. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 160,000. The VIN was unavailable.

- Carthage, NC, USA

problem #6

Sep 022014


  • 134,549 miles
While backing into my truck started making a load noise, it was obvious it was in the front end. Trying to turn the steering wheel, it was stuck. Stopped the truck, looked under the front of truck at steering, I noticed that there was a hole in the frame, it was then that I saw the steering link, against the right cv axle. The idler arm had some how ripped off the frame, leaving na hole where the idler arm was, the frame of the truck had weakened, causing the metal to weaken and separate, thank again Ford.

- Windsor, CT, USA

problem #5

Mar 032014

F-350 4WD 8-cyl

  • 76,000 miles
Cross frame member which contains the transmission mount was extremely rusted out and cracked. State safety inspection rep indicated it would not pass inspection in the near future. Ford no longer manufactures the frame member. I was lucky after a long search to find a dealer which still had the part available. Part # is: Xl3Z6A023ca. The vehicle has been operated in warwick NY since new and in northeastern pa since 2007. I believe if the frame member would fail the transmission would drop down. I have photos of the rusted unit. If you care to see them please send an E-mail address and I'll attach them to a E-mail. Something must be done to require manufactures to use better material for pickup truck frames and brake lines. I have also reported problems with brake lines on this truck rusting out. One incident, I reported, occurred after backing up a rv in a campsite after just driving over 150 miles on the interstate highway. Providence protected me as I could have lost the brakes while traveling on the interstate!.

- Union Dale, PA, USA

problem #4

Jun 252014


  • 92,000 miles


On 06/25/2014 I was driving my 2002 Ford F-250 Super Duty 7.3 litre diesel South on rt. 81 in syracuse NY. At exit 81 and in congested traffic when I lost all engine power. The transmission light came on but when I pressed the accelerator nothing happened. The engine was still running but the truck would not go. I was in the left lane intending to go South on 81 with a barrier on my left and no shoulder to escape traffic. I signaled and drifted over to the right and ended up stopping in an area between the rt 81 lane and an exit ramp. While doing this I had slowed considerably as the truck had no power and cars and trucks behind me had to swerve and brake abruptly to avoid striking me. The area where I finally came to rest was directly between the two lanes without room on either side. I attempted to exit the truck to try to evaluate the situation but traffic was traveling within a foot or two of the truck. I contacted aaa and had to wait in this very hazardous position for about 45 minutes for a tow truck to arrive. I had to be towed almost 200 miles to my home after my mechanic diagnosed the problem he stated that it was one of or possibly two sensors that had failed. These sensors controlled the fuel and air flow to the engine and when they failed it refused to allow the engine to accelerate not allowing me to move the truck. I feel that Ford should be made to design a sensor that provides a warning or a means to override the system in order for a driver to make it to a point of safety. This situation mimicked the same situation caused by GM cars having their ignition shut off causing death and serious injuries. I just happened to be very luck as I narrowly missed be struck by fast moving tractor trailers and cars. Hopefully something can be done by Ford to correct this dangerous situation. My wife and I feel very lucky to be home safe today.

- Pottsville, PA, USA

problem #3

Jul 192007

F-350 8-cyl Diesel

  • 84,000 miles
Engage clutch pedal and clutch pedal went to the floor. They have a plastic bushing that goes around a steel ball fitting to hold clutch cable to clutch pedal. It is so bad I carry extra plastic bushings with me in case of failure. My concern is that when I have a fully loaded truck with camper and horse trailer in toe. I am stuck with a truck stuck in gear and no way to disengage clutch. Even empty this is a scary uncomfortable experience. They should have a solid pin for a connection not a cheap $5 part that breaks every 30,000 miles. I hope this can be corrected before someone is killed.

- Carnation, WA, USA

problem #2

Sep 032012


  • 89,560 miles
Failure of the clutch master cylinder resulted in a stalled vehicle in the number 1 lane of I-80W out of sacramento, ca. Very heavy labor day traffic prevented an accident. (stop and go traffic). As a result of the failure, the truck wouldn't shift into gear after the gear shift lever was placed in neutral.

- Reno, NV, USA

problem #1

Feb 152004

F-350 8-cyl

  • Automatic transmission
  • 40,000 miles
Due to a design flaw in the Ford 5.4 engine my 2002 harley F-150 blew a spark plug last weekend (2/15/04). Ford is only willing to replace the one head with the newly designed head (and that is costing me $500 because my truck has 40,000 miles). It's a known design flaw and has happened to many owers with less than 10,000 miles. Ford needs to stand behind their product.

- Sacramento, CA, USA

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