This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-350. The contact stated that the service warning light illuminated while driving approximately 30 MPH. The contact stated that the vehicle went into limp mode. The contact called the dealer and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The contact stated that the Ford Customer Service Representative then transferred the call to the NHTSA. The failure mileage was 96,904.
- North Wales, PA, USA
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- North Wales, PA, USA