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10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
82,261 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda Pilot seat belts / air bags problems

seat belts / air bags problem

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2004 Honda Pilot Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #24

Nov 112011

Pilot

  • 68,657 miles

A D V E R T I S E M E N T S

Dealer completed campaigns 14-045 and 14-046 front air bags on November 11, 2014 for our 2004 Honda Pilot which is located in Florida. Subsequently received a second airbag recall notice NHTSA 14V-700 dated January 2015, front passenger air bag. Called dealer for appointment, service manager reports completion of the earlier 14-045, 46 is sufficient, not necessary to complete 14V-700. Called Honda America, same response. Honda America would not provide written documentation, recall is still shown as open this vehicle.

- The Villages, FL, USA

problem #23

Feb 102015

Pilot

  • miles
The contact owns a 2004 Honda Pilot. The contact received notification of NHTSA campaign numbers: 14V700000 (air bags) and 14V351000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Nashville, TN, USA

problem #22

Nov 042014

Pilot

  • miles
The contact owns a 2004 Honda Pilot. The contact received recall notices for NHTSA campaign numbers: 14V351000 (air bags) and 14V353000 (air bags). The contact received the initial recall notification in October of 2014, but the parts were unavailable. In addition, the contact stated that another recall notification was received in December of 2014, but the parts were still unavailable. The contact had not experienced a failure.

- Cantonment, FL, USA

problem #21

Dec 042014

Pilot 6-cyl

  • 155,000 miles

A D V E R T I S E M E N T S

I called the 800 number listed on the letter to Honda owners to enquire as to whether my Honda Pilot was subject to recall for the driver's side airbag. The operator, "[xxx]" (decline to provide last name), stated that it was not. When asked why it was not as it was in the affected year range, 2003-2007, she stated that the recall was VIN specific. When asked how Honda could know that as they don't know the vehicle content by VIN (per [xxx] at the same number the day before), she could not answer. I asked her if Honda could assign a case manager to determine whether or not my vehicle contained a takata driver's airbag and she stated that I would have to contact a dealer on my own. When asked if she would confirm this with her supervisor, she did so and replied that what she had said was official Honda policy. When asked her supervisor's name she declined starting that she could not reveal this information. When informed that a contemporaneous record of this call had been transcribed and would be provided to counsel in the event of an incident involving my vehicle's airbags she was noncommittal. I would hope that this sort of reaction in the course of a voluntary manufacturer's recall will be noted by NHTSA in its review of this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Manassas, VA, USA

problem #20

Dec 012014

Pilot 6-cyl

  • miles
2004 Honda Pilot. Consumer writes in regards to recent recall warnings related to its airbags.

- Portland, OR, USA

problem #19

Sep 062014

Pilot

  • 195,000 miles
The contact owns a 2004 Honda Pilot. While driving approximately 45 mph, the vehicle was involved in a roll over crash. The air bags deployed. The contact's wife sustained a broken back due to the deployment and received medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 195,000.

- Corvallis, OR, USA

problem #18

Jun 202014

Pilot 6-cyl

  • 170,000 miles

A D V E R T I S E M E N T S

We were on another summer trip and the airbag warning light came on. This is the big red light to the far left of the panel. Calling Honda in franklin tn they had no idea what could happen while continuing to drive the vehicle. Calling another dealership they assured me that it was most likely a sensor and the airbags would simply not deploy. Honda as recalls now for bad airbags. 1- our 2004 does not fall into the recall period 2 - Honda should pay for any issue related to bad airbag technology regardless of how old the car is, just like they do with seat belts. If we would have been in a wreck during the time that light was on, the airbag would not have deployed. 3- any part of the airbag/sensor/ seatbelt system should not be merely covered under a limited warranty. It should be covered for the life of the car. This is a safety issue. If they cannot stand behind the safety of the car they need to get out of the business.

- Brentwood, TN, USA

problem #17

May 222014

Pilot 6-cyl

  • 53,884 miles
Airbag (SRS) light is on. Dealer indicates vehicle needs complete SRS unit total cost of $743.23 plus tax. Dealer did not indicate that part was under warranty or covered by any recall.

- Akron, OH, USA

problem #16

Jun 012013

Pilot 6-cyl

  • 125,000 miles
SRS red light on. No previous collisions or airbag deployments. Dealer states that SRS controller needs replacement, but not covered by Honda. Airbags might not deploy in accident. Cost prohibitive to replace SRS controller in houston, tx, they want $800-$1000 to replace this safety item. Calling Honda customer service about premium and exploitive prices charge by their dealers in houston is of no avail. Honda should take notice of this problem seriously before anyone gets injured in car crash by failure of airbag deployment. At minimum, I expect Honda to offer minimum or subsidized pricing and prevent customer exploitation by their dealers. Please help.

- Tomball, TX, USA

problem #15

Oct 102012

Pilot

  • 93,000 miles
The contact owns a 2004 Honda Pilot. The contact stated that after starting the ignition, the air bag warning indicator illuminated continuously. The failure occurred whenever the engine was in operation. The vehicle was taken to an authorized dealer who stated that the SRS air bag control unit would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 93,000.

- Belaire , MD, USA

problem #14

Mar 042013

Pilot 6-cyl

  • 96,103 miles

A D V E R T I S E M E N T S

While driving the front passenger airbag deactivates on its own as if a small child is sitting in the front seat, but the passenger seat is completely empty.

- Reston, VA, USA

problem #13

May 062009

Pilot 6-cyl

  • 84,880 miles
SRS light came on. Honda dealer said opds unit need replacing. Was replaced 5/6/09. Drove about a month and SRS light comes back on. Honda dealer said unit may be defective. Unit replaced. Drove about 2 weeks and SRS light comes back on. Honda dealer stumped. They just keep resetting the unit but SRS light just comes back on. It stays on all the time now.

- Aroda, VA, USA

problem #12

May 242012

Pilot 6-cyl

  • 180,000 miles
Vehicle veered of the road and struck a tree, dead on the front left headlight and destroyed the bumper and front left fender, pushed the hood into the windshield, which cracked. The air bag did not deploy. Bruising from seat belt.

- Vero Beach, FL, USA

problem #11

Jul 052011

Pilot 6-cyl

  • 100,867 miles
On my 2004 Honda Pilot, the SRS (airbag) warning indicator light on the dashboard mysteriously remains on even though there have been no other changes to the vehicle. The Honda dealer wants $80 just to look at it! this is outrageous; it's clearly a failed component that should be covered under the safety portion of the vehicle's warrantee for the lifetime of the vehicle. There are many other Honda owners who have experienced this warning light and they report it is nearly always a failed passenger seat sensor that Honda is replacing under a tsb; however my local dealer claims to know nothing of the tsb and want me to pay for this.

- Benton City, WA, USA

problem #10

Nov 062005

Pilot

  • 56,893 miles
The contact owns a 2004 Honda Pilot. The contact was driving approximately 50 mph when the air bag warning light illuminated and remained illuminated. The vehicle was taken to an authorized dealer where the occupant position detection system control unit was replaced. The contact stated that the component was previously replaced in 2005. The vehicle was not yet repaired as the occupant position control system sensor was on back order. The failure mileage was 56,893 and the current mileage was 178,265.

- Frazier Park, CA, USA

problem #9

Dec 162004

Pilot 6-cyl

  • 60,500 miles
Vehicle SRS airbag light came on while driving in extreme cold weather, rear wipers also stop functioning at the same time.

- Minot Afb, ND, USA

problem #8

Sep 052010

Pilot

  • 90,000 miles
The contact owns a 2004 Honda Pilot. The contact stated that there had been sudden acceleration with the vehicle on numerous occasions before the crash occurred. While driving out of a parking space the vehicle suddenly accelerated and crashed into the side of the house which moved it six inches. The air bags did not deploy. The driver was injured while shifting into neutral gear and park at the same time in order to stop the vehicle from accelerating. The brake were depressed while the rpms increased excessively and the vehicle would not turn off. A police report was available if needed. The vehicle was towed by the sheriff to perform a forensic examination on it. The insurance company confirmed that the vehicle was destroyed. The Honda manufacturer was not contacted. The failure mileage was 90,000.

- Marlborough, CT, USA

problem #7

Feb 202010

Pilot

  • 155,000 miles
I have a 2004 Honda Pilot and my SRS dash light has come on at least 3 times. The last time was when I placed my computer on the front passenger seat. The light came on and will not go out. Each time it cost over $100 the repair/reset. This is upsetting that the air bag will not deploy in an accident.

- Garnet Valley, PA, USA

problem #6

Oct 072008

Pilot

  • 24,950 miles
Opsd (occupant position detection system) and rearwiper motor failed at the same time without previous accident. Honda dealer saying this items are not covered under Honda certified used car contract. I need to pocket out about $900 to replaced both parts.

- Queens Village, NY, USA

problem #5

Mar 162008

Pilot 4WD 6-cyl

  • Automatic transmission
  • miles
We have two Honda Pilot 2004 and 2005. Approximately 6 months ago the air bag (SRS) light on the 2005 came on, today the light on the 2004 is on.

- Orlando, FL, USA

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