10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
31 / 2
Average Mileage:
44,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2002 Jeep Grand Cherokee Owner Comments (Page 3 of 22)

« Read the previous 20 complaints

problem #397

Mar 012015

Grand Cherokee 4WD 8-cyl

  • miles

A D V E R T I S E M E N T S

2002 Jeep Grand Cherokee. Consumer writes in regards to occupant restraint control module recall notice repair issues due to lack of parts. The consumer stated he has been trying to get the vehicle fixed since March 2015.

- Burbank, WA, USA

problem #396

Mar 012016

Grand Cherokee 4WD 6-cyl

  • miles
2002 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair air bag recall notice. The consumer stated a few months ago, the air bag light illuminated, then a warning tone sounded every 5 to 010 minutes.

- Peace Valley, MO, USA

problem #395

Mar 052015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Foxborough, MA, USA

problem #394

Feb 062015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/11/16

- Batesville, AR, USA

problem #393

Jun 122012

Grand Cherokee

  • 135,000 miles
My 2002 Jeep Grand Cherokee...was driving on the main rd...and unfortunate accident occurred and my Jeep hydroplaned and the car flipped and the air bag never deployed...the accident was about 3 years ago....and know I received info in the mail...regarding there was a recall on that Jeep airbag...that never deployed in the accident....I went to the emergency room at the hospital and stayed for almost 24 hours...the Jeep was totaled in the accident and know 3 years later I receive a recall...what to do know I was advised to contact you all....after I contacted the fca us llc safety recall notice. After speaking with tem they advise to send information to you. Please advise of what to follow up on.

- Rome, NY, USA

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problem #392

Jan 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Colorado Prings, CO, USA

problem #391

Mar 042014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Redondo Beach, CA, USA

problem #390

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

problem #389

Jul 152015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 04/07/16

- Los Angeles, CA, USA

problem #388

Feb 082016

Grand Cherokee

  • miles
I have been waiting for this recall part R06 forever. I can not pass the ri state inspection with out it. Now I have to pray I make it to work without getting pulled over. This is not consumers problem so why am I paying the price.

- Saunderstown, RI, USA

problem #387

Jan 182013

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign number: 15V046000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Providence, RI, USA

problem #386

Nov 102014

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and waited an extended period of time for the part from the manufacturer to be supplied to the dealer. The vehicle was taken to the dealer who provided the recall remedy. The manufacturer was contacted for several months until the dealer was able to supply the part and the repair. The vehicle was repaired according to the dealer. The contact had not experienced a failure.

- Anchorage, AK, USA

problem #385

Apr 012014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V046000 (air bags) was received in April of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.......updated 04/01/16

- Blackwood, NJ, USA

problem #384

Apr 032015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Banning, CA, USA

problem #383

Feb 122015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Daly City, CA, USA

problem #382

Feb 122008

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Deerlodge, MT, USA

problem #381

Feb 012012

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign number: 15V046000 (air bags) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Londonderry, NH, USA

problem #380

Oct 012015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/22/16 updated 04/26/16.

- Bountiful, UT, USA

problem #379

Jan 282016

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Weare, NH, USA

problem #378

Feb 132015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Osceola, AR, USA

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