10.0

really awful
Crashes / Fires:
28 / 2
Injuries / Deaths:
26 / 1
Average Mileage:
24,127 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 2 of 15)

« Read the previous 20 complaints

problem #265

Sep 042016

Grand Cherokee

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was at an independent mechanic for routine repairs, the front driver and passenger side air bags deployed without impact or warning. The mechanic diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The vehicle was taken to a dealer, but the contact was unable to confirm if the recall repair parts were available. The manufacturer was notified. The failure mileage was 150,000.

- Roanoke, IN, USA

problem #264

Sep 172016

Grand Cherokee

  • 40,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contacted stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated the day after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

- Miami, FL, USA

problem #263

Feb 232016

Grand Cherokee

  • miles
The contact owned a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the pelvis, collar bone, right shoulder, leg, and ankle. Medical attention was required. The VIN was included in NHTSA campaign number: 15V673000 (air bags). The manufacturer was not made aware of the failure. The vehicle was destroyed and towed to an independent mechanic. The failure mileage was unknown.

- Morehead City, NC, USA

problem #262

Jul 012016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- South Bend, IN, USA

problem #261

Sep 092016

Grand Cherokee

  • miles
I am writing to complain that the dealer autonation Chrysler Dodge Jeep Ram tyler 3120 ssw loop 323 tyler, tx 75701 (903) 561-2404, has been unable to remedy the occupant restraint control module recall in a reasonable time.

- Tyler, TX, USA

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problem #260

Aug 162016

Grand Cherokee

  • 121,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving 15 mph, the driver and passenger side air bags inadvertently deployed without warning or impact. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified and was investigating the failure. The failure mileage was 121,000. The VIN was unavailable.

- Taylors, SC, USA

problem #259

Aug 232016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received recall notification of NHTSA campaign number: 15V673000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Miami, FL, USA

problem #258

Aug 182016

Grand Cherokee

  • miles
I have been waiting for this part to be repaired on my vehicle for one year now. After waiting for so long, the part finally makes it to the dealer and the dealer after repeatedly so many times telling me that they will call me as soon as it arrives. One day I decide to stop by to check if the part has arrived, I find out that the part shows on their system as it arrived 10 days ago and nobody had the courtesy of calling to let me know so I can have my vehicle fixed. All this happened at the Dodge dealer in naples, fl.

- Naples, FL, USA

problem #257

Aug 122016

Grand Cherokee 4WD 8-cyl

  • 112,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light illuminated. The manufacturer was not made aware of the issue. The failure mileage was 112,000. Parts distribution disconnect. Updated 10/18/16 updated 10/19/16.

- Tyler, TX, USA

problem #256

Aug 092016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Denver, CO, USA

problem #255

Aug 052016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I have been waiting 13 months for the Jeep dealership (Bonneville & sons) to fix R06 NHTSA 15V-046. I called when I 1st received the notice in July 2015. December 2015 & twice in the past 2 weeks. They tell me fca can't provide all the parts necessary to complete the recall. I can't imagine that this is acceptable!

- Manchester, NH, USA

problem #254

Jun 172016

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Arvada, CO, USA

problem #253

Oct 052015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Missoula, MT, USA

problem #252

May 292015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Maples, FL, USA

problem #251

Jul 082015

Grand Cherokee

  • 39,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 39,000. Parts distribution disconnect.

- Miami, FL, USA

problem #250

May 052016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, IN, USA

problem #249

Jul 012016

Grand Cherokee 6-cyl

  • miles
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair airbag system occupant restraint control module recall notice.

- Santa Monica, CA, USA

problem #248

Jul 052016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Orleans, MA, USA

problem #247

May 062016

Grand Cherokee

  • 108,000 miles
The contact owned a 2004 Jeep Grand Cherokee. While driving at an unknown speed, the contact's vehicle spun out of control and crashed into two telephone poles. The air bags failed to deploy. A police report was not filed. No injuries were sustained. The vehicle was towed and deemed destroyed. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 108,000.

- Gastonia, NC, USA

problem #246

Apr 112016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Washougal, WA, USA

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