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10.0

really awful
Crashes / Fires:
27 / 2
Injuries / Deaths:
25 / 1
Average Mileage:
24,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 3 of 14)

« Read the previous 20 complaints

problem #239

Dec 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V673000 (air bags) was received in December of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Blossvale, NY, USA

problem #238

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seffner, FL, USA

problem #237

Jun 012016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 ( air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Atlanta, GA, USA

problem #236

Jun 012016

Grand Cherokee 8-cyl

  • miles

A D V E R T I S E M E N T S

2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to repair airbag recall notice.

- Conyers, GA, USA

problem #235

Nov 012015

Grand Cherokee

  • miles
I received the safety recall notices from fca in November 2015 and May 2016. To replace the airbags. Absolutely nothing has been done by fca (Fiat Chrysler automobiles)or metro atlanta Chrysler dealers to remedy the problem. They say parts are not available and can offer no timelime for replacement.. I have called fca twice about this. At this point, what are my legal options for replacement of the defective airbags in my vehicle?

- Lilburn, GA, USA

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problem #234

Oct 192015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Richmond, VA, USA

problem #233

May 162016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I received the notice that my car needed to be taken to the dealer and the orc repaired. Our local Dodge Chrysler Jeep dealership said they could not get the part. I called the 800 number for vehicle safety hotline and had to leave a message. No one has called me back in over 10 days. What am I supposed to do to get this fixed?

- Waco, TX, USA

problem #232

Oct 192015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Coyers, GA, USA

problem #231

Dec 142015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Dunnellon, FL, USA

problem #230

Sep 262015

Grand Cherokee

  • 138,000 miles
My son was involved in an unexplained car accident on 9/26/15 in our 2004 Jeep Grand Cherokee. The crash resulted in extensive physical and fire damage to the vehicle and the loss of my son's life. It was a beautiful sunny day and the cause remains unknown. Shortly after I received notice that his vehicle was involved in recall R60 for unintended air bag deployment which could result in a crash. My son was a new driver and anything could have happened. I have contacted Chrysler who informs me since the vehicle was totalled and disposed of prior to the recall they can not help me and I must contact the subrogation department to try to get my insurance company's money back. This is not my concern though I have notified my insurance company. I'm angry that this may be the reason my son is no longer with me and all I get is a so sorry, the car is gone, we can't help you. Well so is my son.

- Willaismon, NY, USA

problem #229

May 162016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Fe, NM, USA

problem #228

Oct 192015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the parts to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Pfafftown, NC, USA

problem #227

May 122015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Carlsbad, CA, USA

problem #226

Oct 302015

Grand Cherokee

  • 160,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag and seat belt warning indicators illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000. Parts distribution disconnect.

- Anderson, SC, USA

problem #225

Dec 012015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Fe, NM, USA

problem #224

May 112016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bethesda, MD, USA

problem #223

May 102016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Struthers, OH, USA

problem #222

Jan 012016

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/16 the consumer stated the dealer finally received the parts, after he filed a complaint. Updated 07/07/16.

- Incline Village, NV, USA

problem #221

Dec 142015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Dodge, IA, USA

problem #220

May 092016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V637000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Trenton, NJ, USA

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