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10.0

really awful
Crashes / Fires:
27 / 2
Injuries / Deaths:
25 / 1
Average Mileage:
24,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 4 of 14)

« Read the previous 20 complaints

problem #219

Mar 022016

Grand Cherokee

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was parked, there is an odor of oil around the vehicle. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

- Indianapolis, IN, USA

problem #218

May 042016

Grand Cherokee

  • 157,718 miles
Takata recall. The advice is not to drive too much, should I let my wife drive it" my complaint is that there is no thought for the consumer. So why do we have NHTSA? could you answer that question"

- Little Meadows, PA, USA

problem #217

Jun 022015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Owosso, MI, USA

problem #216

Oct 162015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hever Springs, AR, USA

problem #215

Feb 102016

Grand Cherokee 4WD 8-cyl

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 08/12/16

- Roseville, CA, USA

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problem #214

Apr 212016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Waukegan, IL, USA

problem #213

Nov 022015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

There has been an open airbag recall, where the airbag could deploy without cause, since November 2015. Chrysler has yet to come out with a fix for it. We feel unsafe having our family in the vehicle until there is a fix. Six months should be more than enough time for them to have found a solution to the problem.

- Bolton, MA, USA

problem #212

Apr 012016

Grand Cherokee

  • miles
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts still not available to repair airbag orc defective module recall notice.

- Belton, MO, USA

problem #211

Oct 192015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rockingham County, VA, USA

problem #210

Oct 192015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bayfield, WI, USA

problem #209

Jan 142016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Flanders, FL, USA

problem #208

Feb 102016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Fort Wright, KY, USA

problem #207

Jan 052016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cobleskill, NY, USA

problem #206

Nov 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Encino, CA, USA

problem #205

Nov 252015

Grand Cherokee

  • miles
Takata recall. I received a November 25, 2015 recall notice. I have contacted my dealer multiple times and each time I am told the part is not available. We are now almost 5 months later and I called again today and still no part. I have two children that ride in this car daily and I am very uncomfortable knowing the airbag could deploy at anytime and endanger our lives. I do not understand why it is taking 5 plus months to have parts available and when I ask when to expect this to be resolved I am told they have no idea. This is unacceptable.

- Lutherville, MD, USA

problem #204

Dec 072015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakewood, NJ, USA

problem #203

Apr 122016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Woodbridge, VA, USA

problem #202

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Clarita, CA, USA

problem #201

Nov 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Katy, TX, USA

problem #200

Apr 012016

Grand Cherokee 4WD 8-cyl

  • miles
2004 Jeep Grand Cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module recall notice.

- Las Vegas, NV, USA

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