10.0

really awful
Crashes / Fires:
28 / 2
Injuries / Deaths:
26 / 1
Average Mileage:
24,127 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 7 of 15)

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problem #165

Feb 052014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Arlington, VA, USA

problem #164

Oct 192015

Grand Cherokee

  • 53,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the vehicle locks were not recognizing the key fob sporadically. The contact received notification of NHTSA campaign number: 15V673000 (air bags )however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts unavailable.

- Baton Rouge, LA, USA

problem #163

Dec 172015

Grand Cherokee

  • miles
I received the safety recall regarding my air bags. I brought the vehicle to sullivan's northwest hills dealership in torrington, ct, on 12/17/15 and 1/28/16. They say they do not have the parts yet. I am concerned about driving the vehicle and having passengers with me until I can get the airbag fixed

- Torrington, CT, USA

problem #162

Nov 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the remedy or the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

- Dickerson, MD, USA

problem #161

Feb 052016

Grand Cherokee

  • miles
Manufacturer has not provided permanent fix to problem as of the date of this report per my dealer.

- Chicago, IL, USA

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problem #160

Dec 052015

Grand Cherokee

  • 230,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag light was illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 230,000. VIN tool confirms parts not available.

- Arvonia, VA, USA

problem #159

Feb 032016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/22/2016

- Andalusia, AL, USA

problem #158

Oct 072013

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and the part was not available to receive the recall repair within a reasonable time frame. The contact called more than one dealer and they were unable to determine when the recall repair appointment would be scheduled. One dealer indicated that the part did not fit and provided no further explanation as to what they would do to obtain the correct part to remedy the repair. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. VIN tool confirms parts not available.

- Austin, TX, USA

problem #157

Nov 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mayville, NY, USA

problem #156

Nov 012015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V673000 (air bags) was received in November of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Blossvale, NY, USA

problem #155

Dec 152015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Vechile has 167,000 miles on it. Just this past month after putting on a new tension pulley the airbag and seatbelt lights came on. Was not aware of any recall until watching the news tonight and found this website. Did not receive any type of notifications that I was reading about. Having alot of other issues with vechile as well.

- Brooksville, FL, USA

problem #154

Jan 252016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Matoon, IL, USA

problem #153

Feb 092015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Salisbury, NC, USA

problem #152

Jan 192016

Grand Cherokee

  • 268,029 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 60 mph, the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags). The vehicle was not taken to the dealer, but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 268,029. VIN tool confirms parts not available.

- Elyira, OH, USA

problem #151

Jan 192016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V673000 (air bags) and 06V197000 (seats); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect, respectively.

- Scotch Plains, NJ, USA

problem #150

Jan 132016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Farmington, NM, USA

problem #149

Nov 012015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V673000 (air bags) was received in November of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle was not available and there was no estimated time provided for when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/22/16 updated 04/26/16.

- Del Ray Beach, FL, USA

problem #148

Jan 122016

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2004 Jeep Cherokee. The contact received notification NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 03/16/16 updated 03/17/16.

- Louisville, KY, USA

problem #147

Jul 152015

Grand Cherokee 6-cyl

  • 100,000 miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer to be diagnosed, but was not repaired. The vehicle was included in NHTSA campaign number: 15V673000 (air bags). The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. VIN tool confirms parts not available. Updated 03/04/16 updated 03/07/16. Updated 03/14/16.

- Pearl, MS, USA

problem #146

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dresden, ME, USA

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