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10.0

really awful
Crashes / Fires:
27 / 2
Injuries / Deaths:
25 / 1
Average Mileage:
24,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 8 of 14)

« Read the previous 20 complaints

problem #139

Jul 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Spotsylvania, VA, USA

problem #138

Dec 092015

Grand Cherokee

  • miles
Fca will not provide me with a rental vehicle until my vehicle is fixed, knowing there is a problem with my air bag system, as well as my SRS, knowing that my air bag could go off at anytime, causing a crash without warning. I will not endanger myself or my family by driving a vehicle that I and fca knows could cause a crash.

- Mooresville, IN, USA

problem #137

Dec 042015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Kilauea, HI, USA

problem #136

Jun 012012

Grand Cherokee

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While driving at various speeds, whenever the accelerator pedal was depressed, the vehicle failed to accelerate. While at a stop sign, the contact attempted to accelerate forward, but the vehicle was unable to move. As a result, another vehicle crashed into the driver side of the contact's vehicle. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was taken to the dealer where it was diagnosed that the front hood, driver's door, the front frame and panel, the fuel injector, and transmission needed to be replaced. The vehicle was repaired; however, the vehicle was inoperable. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 60,000.

- Whitmore, MI, USA

problem #135

Apr 092004

Grand Cherokee

  • 19,000 miles
The contact owned a 2004 Jeep Grand Cherokee. While driving approximately 35 mph on a dirt road, the contact's vehicle was struck on the rear passenger side by another vehicle, spin out of control, and flipped onto the driver's side. The contact stated that the driver and passenger air bags did not deploy. The contact sustained injuries to the neck, head, and back and medical attention was required. A police report was filed. The vehicle was destroyed and towed. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 19,000.

- Whitmore, MI, USA

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problem #134

Dec 032015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Fremont, MI, USA

problem #133

Feb 052015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dillion, MT, USA

problem #132

Nov 172015

Grand Cherokee

  • miles
Was contacted by Jeep about recall several months ago. Have contacted them to schedule repair and they say the parts not available yet. Contacted Jeep recall assistance center and they cannot give any time frame for making the part available. Seems to me it has been long enough that they should be able to give some kind of time frame for a repair.

- Freeland, MI, USA

problem #131

Feb 062015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/04/16 updated 03/07/16. The consumer stated no repairs have been made. Updated 03/14/16.

- Archer, FL, USA

problem #130

Jan 282015

Grand Cherokee

  • 0 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 04/07/16

- Oceanside, NY, USA

problem #129

Oct 212014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Minneapolis, MN, USA

problem #128

Aug 052015

Grand Cherokee

  • 130,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at approximately 35 mph, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

- West Columbia, SC, USA

problem #127

Feb 112015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided.

- Cincinnati, OH, USA

problem #126

Apr 012015

Grand Cherokee

  • miles
2004 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete airbag system occupant restraint control module recall notice.

- Jay, ME, USA

problem #125

Sep 172015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Akron, OH, USA

problem #124

Sep 092015

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/26/2015

- Yuma, AZ, USA

problem #123

Feb 232015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/15/2015 the dealer informed the consumer she did not need the hitch installed and it was to protecting in case of an accident. Two days later, the consumer was rear ended. There was no fire or injury. Upadted

- Allegan, MI, USA

problem #122

Aug 212015

Grand Cherokee

  • 120,000 miles
On August 21, my son and I were proceeding through an intersection doing approximately 40 mph when an oncoming driver failed to yield and turned directly in front of our Jeep. We were wearing our seat belts. We both sustained head injuries as a result of the crash. I don't remember much afterwards. We are healing and just thankful we are able to tell our story. The Jeep has been declared totaled due to extensive front end damage and a bent frame. Things could have been a lot worse. However, I still have to wonder why the airbags did not deploy.

- Godfrey, IL, USA

problem #121

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Fredericksburg, VA, USA

problem #120

Jan 302015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Woodstock, GA, USA

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