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really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
64,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee body / paint problems

body / paint problem

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2005 Jeep Grand Cherokee Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #46

Dec 012011

Grand Cherokee 6-cyl

  • miles


All 4 interior door opening handles are breaking/failing. Rear door totally inoperable. This is a dangerous safety issue. In an emergency situation, passengers may not be able to exit the vehicle, causing injury or death. Manufacturer safety recall warranted!

- Fort Myers, FL, USA

problem #45

Jun 042012

Grand Cherokee

  • 70,000 miles
Plastic framing around front and rear passenger inside door handles cracked and disintegrated, leaving door handles unusable. Passengers cannot exit the vehicle without door being opened from outside the vehicle.

- Rome, GA, USA

problem #44

Aug 082012

Grand Cherokee 8-cyl

  • 140,000 miles
All four of my door handles in my 2005 Jeep Grand Cherokee developed cracks in them between 2011-2012. The back left passenger has completely broken out and my son is no longer able to exit my Jeep from that door. The driver's side door handle is the next to go. This will leave me unable to exit my Jeep.this is a vehicle safety issue that I am very concerned about. I spoke to service advisor at airpark Chrysler/Jeep that said he had never heard/seen that before and there was nothing he could do to help me.I have researched on the internet for recalls and it appears that Jeep is not willing to recall this major vehicle safety issue with hundreds of complaints about the same defective plastic door handles.

- Phoenix, AZ, USA

problem #43

Sep 052011

Grand Cherokee

  • 90,000 miles


The area right above all 4 door handles are cracked and ready to come off the door. Which would leave me with no way to exit my car.

- Omaha, NE, USA

problem #42

May 242010

Grand Cherokee

  • 99,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the plastic around the front interior door handles was disconnected from the door. The vehicle was taken to a private mechanic where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure and current mileages were 99,000.

- Coral Springs, FL, USA

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problem #41

Jun 072012

Grand Cherokee 4WD 8-cyl

  • 40,000 miles
Broken interior door handles and can't open door from inside. I have read lots of people having same issues with Jeep Grand Cherokee.

- Liverpool, NY, USA

problem #40

Mar 012012

Grand Cherokee 6-cyl

  • 62,500 miles


With the first door handle that busted, I thought I might have used too much power but as they all shattered I realized that the interior door handles are made with bad material that is brittle and can not tolerate normal wear and tear. Clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and leaves you trapped in.

- Miami, FL, USA

problem #39

Jun 112012

Grand Cherokee

  • miles
Interior passenger door handle/panel is totally broken out. Tried several different methods of saving it from doing so, but to no avail, it is totally gone. Have read several items via the internet for about a year not stating that this is a known problem by Jeep drivers, but Jeep has offered no assistance on this matter. I feel that this is a huge safety issue, as to once you cannot open the door from the inside, you put yourself at an enormous risk for getting someone stuck inside during a crash.

- Louisville, KY, USA

problem #38

Jun 012010

Grand Cherokee 4WD 8-cyl

  • 100,000 miles
On all interior door handles, the plastic backing that is recessed or 'cupped' behind the actual silver handles you pull to open the doors has cracked. The back left door cracked to a degree where the handle separated from the opening cable, so the door can not be opened from the inside. The driver door is close. All handles show the same sign of cracking though. If there was an accident, my children in the back would have a hard time getting out.

- Chesapeake, VA, USA

problem #37

May 132012

Grand Cherokee

  • 52,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the interior door handle on the front driver's side fractured, making it very difficult to open the door. The vehicle was taken to the dealer, who stated that the door panel needed to be replaced. The manufacturer was made aware of the failure and offered no assistance because the vehicle was no longer under warranty. The vehicle was not repaired. The failure and current mileages were 52,000.

- Garden City , NY, USA

problem #36

May 172011

Grand Cherokee 6-cyl

  • 45,005 miles


All 4 interior door opening handles breaking/failing: Both rear doors totally inoperable. ***this is a dangerous safety issue handles are inoperable in emergency situations, passengers will not be able to exit the vehicle, likely causing serious injury or death!*** manufacturer refuses to and replace/repair handles is prohibitively expensive! manufacturer safety recall warranted.

- Metairie, LA, USA

problem #35

Mar 012012

Grand Cherokee

  • 85,000 miles
The interior door handles on my 2005 Jeep Grand Cherokee are all broken. Two of them are inoperable. The cheap material used by the manufacturer should be recalled as it cracks very easily. Once the inside handle is broken the door can not be opened from the inside. This is a safety concern in case of a fire or accident. The dealer says the whole door panel would have to be replaced and not just the handle, as they are attached together. The cost of each panel is approximately $700 each.

- Round Rock, TX, USA

problem #34

Mar 192011

Grand Cherokee

  • 80,000 miles
The contact owns a 2005 Jeep Grand Cherokee limited. The contact stated that the driver's side interior door handle fractured and the exterior handle had begun to fracture. The vehicle was taken to a dealer where they advised him that he would need to have the entire door panel replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 80,000. The VIN was unavailable.

- Henryetta, OK, USA

problem #33

Feb 172012

Grand Cherokee

  • 123,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the rear passenger interior door handle was cracked. As a result, the contact experienced difficulty opening the door from the interior. The vehicle was taken to an authorized dealer where the contact was informed that the interior door panel needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 123,000.

- Jasper, GA, USA

problem #32

Jan 012008

Grand Cherokee

  • miles
Door handles disentegrated unusable.

- Lebanon, TN, USA

problem #31

Jan 032011

Grand Cherokee 4WD 8-cyl

  • 70,000 miles
Jeep 2005 door handle housing cracked on all 4 doors. Car has been well maintained. I replaced 1 in 2010 (passenger front at a cost of $700). Now the other 3 are cracked and 2 inoperable. This is a major safety issue as the doors must be opened from the outside.

- Boca Raton, FL, USA

problem #30

Mar 042011

Grand Cherokee 6-cyl

  • 75,000 miles
My 2005 Jeep Grand Cherokee has suffered the already filed complaint regarding the inferior interior door handle breakage. Please get the manufacturer to recall and fix this safety issue.

- Springfield, VA, USA

problem #29

Oct 032011

Grand Cherokee 4WD 8-cyl

  • miles
Interior door handles have cracked and broken causing the handle to be completely unusable from the inside of the vehicle. Driver has to open window and access the exterior door handle to open the door. Back seat passengers are unable to get out without exterior assistance. This a safety concern as the passengers may not be able to exit the vehicle easily in case of an accident.

- Crozet, VA, USA

problem #28

Jan 012009

Grand Cherokee 4WD 8-cyl

  • miles
On my Jeep all four door panels are broken the plastic is too cheap I think it's a safety issue that needs to be fixed by daimler Chrysler, Jeep if there is a recall on this items or a what to fix them for a cheaper price than the dealer price which is $700 per door please let me know because the handles are just laying in a black hole on the panel my email is[xxx]thanks information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ocala, FL, USA

problem #27

Dec 312011

Grand Cherokee 4WD 8-cyl

  • 65,000 miles
Noticed in 2010 that small piece of plastic was missing behind one door handle. This is a lightly used one person commuter vehicle. Then in December 2011 all four door handles began to fail. Each has missing pieces of plastic behind each handle that compromise their use. Took vehicle to dealership where it was purchased new and serviced since 2006. Was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. Complete failure of all four handles is imminent. We are very concerned for our safety. A brief search of the internet shows that this manufacture defect is widespread in this make and model. It is clear that both the material and design used is defective. Replacement with om parts will not fix, as the problems is with the design and material. Please help us get this issue fixed before someone is killed. It is a foreseeable consequence of this manufacture defect that death could result. If a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. In the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence.

- Sanford, NC, USA

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