Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,967 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #21

Nov 012014

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

2011 Jeep Grand Cherokee. Consumer requests reimbursement for brake booster recall repairs. The consumer stated he received the recall in 2014. The dealer chose to repair the part, instead of replacing it. Sixteen months later, the booster was on the verge of failing again. The consumer had to pay out-of-pocket, to rectify the dangerous situation. Recall # 14V154000.

- Chester, VA, USA

problem #20

Dec 312015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 78,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving 60 mph, the brake warning light illuminated intermittently. The vehicle was taken to an independent mechanic but the was unable to be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 78,000. Updated 07/13/16 the consumer stated the dealer repaired the recall brake issue, before she purchased the vehicle. However, it was not done correctly and they fixed it again. Updated 07/14/16.

- Westbend, WI, USA

problem #19

Sep 012015

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to dealership has not tried to remedy recall defects. The dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14V391000,14V530000 and 14V154000.

- Vancouver, WA, USA

problem #18

Mar 022015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster, vanity mirror wiring and totally integrated power module recall notices. The dealer informed the consumer, the parts were not available.

- Worcester, NY, USA

problem #17

Sep 102014

Grand Cherokee 4WD 8-cyl

  • miles
2011 Jeep Grand Cherokee Laredo a P14 recall was received. The consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.

- North Babylon, NY, USA

problem #16

Jan 012015

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Recall sent for vehicle regarding brake booster. The consumer received the recall six months ago, and the parts are still not available.

- Owensboro, KY, USA

problem #15

Oct 092014

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

2011 Jeep Grand Cherokee. Consumer had to have the vehicle towed to the dealer, to have the brake booster replaced, which was done prior to the recall. The consumer is requesting reimbursement. The dealer found the brake booster had deteriorated.

- Lancaster, PA, USA

problem #14

Oct 012014

Grand Cherokee 4WD 6-cyl

  • 37,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving approximately 20 mph, the brake pedal was depressed but the vehicle failed to respond. The contact was able to maneuver the vehicle to a safe stop. The vehicle was taken to the dealer. The technician diagnosed that the brake booster needed to be repaired and advised the contact not to drive the vehicle until the repairs were performed. The vehicle was included in recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 37,000...updated 11/17/14 the consumer stated the vehicle was repaired out of state, because the local dealer, claimed they did not have the parts. Updated 12/11/14

- Cumberland , MD, USA

problem #13

Oct 012014

Grand Cherokee

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to a notice for a brake booster recall. The consumer has been waiting almost two months for the brake booster recall, to be rectified. The dealer informed him, the parts were not available. The consumer referenced recall numbers 14V154000 and 14V391000.

- Saint John, IN, USA

problem #12

Sep 012014

Grand Cherokee 8-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice issues. The consumer was informed by the dealer, the part was not available.

- Cottonwood, AZ, USA

problem #11

Aug 292014

Grand Cherokee

  • 44,030 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and the brakes seized. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,030.

- Plano, TX, USA

problem #10

Feb 012014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a waiting list with seventy other names. The manufacturer stated that they were trying to expedite the process. The contact had not experienced a failure. Updated 12/9/14

- Groveland , MA, USA

problem #9

May 062014

Grand Cherokee 6-cyl

  • 55,070 miles
On 05/06/14 vehicle brake pedal went all the way to the floor and the vehicle would not stop at an intersection. The vehicle rolled through two stop signs with an infant in the vehicle nearly causing two separate accidents. Brakes did not function at all even after brake pedal was pumped. While driving to the dealership a collision occurred with a white tail deer due to brake pedal being depressed all the way to the floor and no slowing of vehicle. At the dealership, they discovered an internal failure of the brake booster. Chrysler would not provide reimbursement after multiple phone calls and vehicle having only 55kmi. On 8/19/14 Chrysler still has not refunded costs associated with brake booster recall P14 / NHTSA 14V-154 for 2011 through 2014 model year Dodge durango and Jeep Grand Cherokee vehicles, which was sent in May 2014. Recall notice states reimbursement within 60 days.

- Middle Grove, NY, USA

problem #8

May 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Johnston, IA, USA

problem #7

Jul 012014

Grand Cherokee

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to parts are unavailable to complete recall. Consumer has another vehicle complaint in artemis.

- Palm City, FL, USA

problem #6

Jun 022014

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to corrosion and brake failure recall problems. The consumer was informed, the part was not available, and she was placed on a waiting list.

- Fredericksburg, VA, USA

problem #5

Jul 012014

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice. The consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14

- Arlington, VT, USA

problem #4

May 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (brakes, service brakes, hydraulic) and called the dealer to schedule an appointment. The dealer advised him that the parts were not yet available to perform the repair and would not become available for several months. The manufacturer was not contacted. The contact had not experienced a failure. The current mileage was 56,000.

- Peabody, MA, USA

problem #3

May 302014

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.!....updated 07/31/14

- Green Lake, WI, USA

problem #2

May 132014

Grand Cherokee 4WD 6-cyl

  • 37,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brakes was squealing. The vehicle was included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the parts needed to complete the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000 and the current mileage was 38,274.

- Auburn, WA, USA

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