Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
53,787 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee engine problems

engine problem

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2011 Jeep Grand Cherokee Owner Comments (Page 1 of 8)

problem #156

Oct 052016

Grand Cherokee

  • 62,000 miles


Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500 at the dealership. I was notified of the issue when I took the vehicle in for an oil change.

- Trinity, NC, USA

problem #155

Aug 082016

Grand Cherokee

  • 96,000 miles
Decelerating and turning right vehicle stalls completely, fifth time this happened in three weeks.

- Lenhartsville, PA, USA

problem #154

Mar 262014

Grand Cherokee

  • 44,680 miles
This Jeep engine failed / stalled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville Jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began. They have not been able to resolve the issue and returned the vehicle to us confident the problem was ¿resolved¿ or non-existent. Attached is the vehicle recall and replacement record. From online research it seems this has occurred to other Jeep Grand Cherokee before and the typical solution is replacing the totally integrated power module (tipm). This vehicle's tipm was ¿repaired¿ Sept 3, 2014. Below are the maintenance records related to this problem. 03/26/2014 mileage: 44,680 wro# 599705 11/25/2014 mileage: 51,329 cro# 615926 01/07/2016 mileage: 65,485 cro# 646292 06/10/2016 mileage: 69,938 cro# 658369 this vehicle is not safe and we have lost all trust and confidence in this vehicle.

- Naperville, IL, USA

problem #153

May 022016

Grand Cherokee

  • 72,000 miles


The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use the electronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 72,000.

- Mequon, WI, USA

problem #152

Jun 132016

Grand Cherokee

  • 65,000 miles
Vehicle check engine light comes on, vehicle loses power and eventually stalls. This has been going on for about a year and has happen about 4 times

- Middletown, DE, USA

problem #151

Jun 032016

Grand Cherokee

  • 113,998 miles
Driving w on 60 in AZ, 30 mins after having oil changed at local auto care shop, where I was told everything looked fine but my radiator hoses looking soft. Consider getting G new ones in this 112 degree heat (like the day I'm submitting this). On freeway, engine overheats, stalls, steering locks, brakes harden and I come to a complete stop in an inconvenient 2 inches off the curb, still in everyone's way as they attempt to exit mill ave. Brakes hard and doesnt allow for push-to-start button to turn over. Nor to place in neutral. Standing by for a tow as we speak. Never had this happen before. Coolant just topped off three days ago and given an okay after oil change half hour prior to this happening. Perhaps coincidence. Perhaps just life. Reporting either way.

- Tempe, AZ, USA

problem #150

Jun 022016

Grand Cherokee

  • 64,000 miles


Engine shuts off intermittently while driving at different speeds

- Rochester, NY, USA

problem #149

Apr 152016

Grand Cherokee

  • 85,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 25 mph exiting a highway, the vehicle stalled and the fcw warning indicator illuminated. The contact shifted into park and the vehicle restarted normally. The failure recurred approximately fifteen times when driving and attempting to slow down. The vehicle was taken to the dealer and they were not able to duplicate the failure. The vehicle was at the dealer for two weeks. The manufacturer headquarters telephoned the contact to pick up the vehicle, mentioned that a recording device was installed, and advised the contact to continue driving so the error could be recorded. The vehicle was not repaired. The approximate failure mileage was 85,000.

- Ann Arbor, MI, USA

problem #148

Jun 222015

Grand Cherokee

  • 89,627 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of NHTSA campaign number: 15V879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. VIN tool confirms parts not available.

- Antelope, CA, USA

problem #147

Feb 062016

Grand Cherokee

  • 70,000 miles
My car engine stalls when I make turns specially early in the morning for no reason it just stalls without warning but sometimes when I came to a stop light as well, very very unsafe & scary!!! I've been lucky usually in the lane close to the sidewalk so I can maneuver to the side but eventually my luck will run out, I'm very unease when I drive this vehicle as I don't when I'll happen. The tipm was already taken care of but I still have the problem is not all the time but it happens, I've taken it to the dealer right after it happens but they can not reproduce the problem or find any error codes

- Laguna Beach, CA, USA

problem #146

Oct 052015

Grand Cherokee

  • 75,000 miles


The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the vehicle stalled. The contact mentioned that the check engine and various warning lights illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. The VIN was not available.

- Pengram, TN, USA

problem #145

Dec 022013

Grand Cherokee

  • 79,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at 10 mph, the engine stalled and the vehicle was able to restart. The failure recurred several times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 79,000. Updated 02/04/16

- Romeo, MI, USA

problem #144

Dec 062015

Grand Cherokee

  • 114,318 miles
I was driving on the highway to work in the passing lane, when the RPM's went way up and then way down. I heard a loud noise coming from under the hood and loss of power from engine. No engine light indicator was on before this happened or any sort of indication this was about to occur. I pulled over and had it towed to the dealership. The dealership indicated that the crankshaft was broken internally and that this is a defect of workmanship as I can show records of every oil change on this vehicle. The dealership is offering no good will and Chrysler refuses to help as the mileage is 114,000. I still owe close to $13,000 on this vehicle and to replace the engine it is going to cost $7,800.

- Holts Summit, MO, USA

problem #143

Oct 212015

Grand Cherokee

  • miles
My car will stall and then accelerate very quickly. If I am driving and trying to accelerate my car will stall almost cutting off. This usually happens around a speed of 25/30 mile per hour. I also experienced deceleration while driving on the highway at 60/65 mph. This is very scary. Also when I am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the hood of the car.

- Columbi, MD, USA

problem #142

Sep 272015

Grand Cherokee

  • 51,033 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that after the vehicle was started, the ABS and check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously serviced under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The manufacturer was not notified. The vehicle failure mileage was 51,033.

- Canton, NY, USA

problem #141

Nov 232015

Grand Cherokee

  • 94,000 miles
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.

- Kingwood, TX, USA

problem #140

Nov 182015

Grand Cherokee

  • 79,378 miles
The engine shuts off randomly while driving

- Severna Park, MD, USA

problem #139

Nov 182015

Grand Cherokee

  • 61,500 miles
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous NHTSA id number: 10783730

- Ardmore, PA, USA

problem #138

Nov 112015

Grand Cherokee

  • 30,000 miles
My car would not start on a number of occasions--the starter would make noise but the engine would not start. It usually started on the second or third try. I received a recall notice for defective tipm unit but was told that the part was not in stock. Well over a year later, the company still does not have any in stock. In addition, I have experienced my horn randomly doing off (sounds like the panic alarm) even though the car was running and in motion. Jeep should be much more proactive about this as an stalls during driving as a result of a tipm defect could case bodily harm to the driver, passengers, and others on the road.

- Englewood Cliffs, NJ, USA

problem #137

Oct 192015

Grand Cherokee

  • 91,000 miles
Vehicle has completely shut down while driving 5 times in the recent past. 1X19 Oct; 2X31 Oct; 2X7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall P54 has been applied prior to these issues. Dealer and Chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (NHTSA) officials will investigate before someone is injured as a result of this.

- Dunlap, IL, USA

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