Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
30,248 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2011 Jeep Grand Cherokee Owner Comments

problem #9

May 022016

Grand Cherokee

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use the electronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 72,000.

- Mequon, WI, USA

problem #8

Sep 252015

Grand Cherokee

  • 47,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system). The recall repair was performed. While driving approximately 35 mph, the contact noticed an abnormal odor. The vehicle was pulled over and the contact noticed smoke coming from the passenger side visor. The contact pulled down the visor and noticed melted plastic. There were firemen onsite who disconnected the battery and flames appeared from the headliner above the passenger seat. The firemen extinguished the flames. A report was not filed. The vehicle was towed to the contact's residence. The manufacturer was notified. The approximate failure mileage was 47,000.

- Sterling, VA, USA

problem #7

Sep 012015

Grand Cherokee

  • 19,500 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle was repaired for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.

- Orlando, FL, USA

problem #6

May 022015

Grand Cherokee

  • 50,136 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the recall repair was performed for NHTSA campaign number: 14V391000 (electrical system) in October of 2014. On May 2, 2015, while driving at an unknown speed, smoke appeared from the driver side sun visor. Shortly after, flames were present coming from the visor. The contact used a fire extinguisher to extinguish the flames. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 50,136.

- Millsboro, DE, USA

problem #5

Apr 142015

Grand Cherokee

  • miles
I received notice by mail in December that my 2011 Jeep Grand Cherokee had a recall (P36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland Dodge Chrysler Jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day I was called to go pick it up because the recall had been done and the car was good as new. Fast forward to Tuesday, April 14th and I am driving and stopped at a red light. My car filled with smoke and I could not breathe in the car. I had no idea where the fire was coming from so I started opening all the windows and noticed there was a fire by the sun visor. All of the electrical functions on the center console and the steering wheel had disabled and I was unable to open the sunroof to let the smoke out. I had to pull over, turn off the car and truly feared for my life because the car had filled with smoke and the sun visor was completely burned. The fire could have burned me had I been on a highway and unable to stop. I think it's incredible that I did my part, took the car to get the recall fixed, and was returned a car that was clearly not fixed. This fire could have severely injured me and I no longer feel safe driving this car. This model car has had several recalls, including one involving the breaks, and to be honest, I just do not feel safe driving it after what happened to me. I simply want back what I paid for this manufacture defected vehicle.

- Miami, FL, USA

Search CarComplaints.com for these popular complaint phrases...

problem #4

Apr 032015

Grand Cherokee

  • 36,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While in park, the sun visor caught fire and flames spread throughout the vehicle. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to a dealer. The technician diagnosed that the sun visor, roof liner, air bags, steering column, and other multiple parts needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14V391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 36,000.

- Walahalla, SC, USA

problem #3

Nov 122014

Grand Cherokee

  • 26,300 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.

- Scarsdale, NY, USA

problem #2

Aug 212013

Grand Cherokee 6-cyl

  • 21,000 miles
While driving my 2011 Jeep Grand Cherokee I saw white smoke coming from the driver side sun visor and then a burning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately... updated 08-20-14 updated 08/25/2014

- Terrytown, LA, USA

problem #1

May 312011

Grand Cherokee

  • 300 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact was making a left turn and noticed she was unable to see out of the drivers-side mirrors. The contact also mentioned the drivers-side windshield post obstructed her view. The vehicle was not taken to the dealer, but the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 300 and the current mileage was 3,500.

- Hackettstown, NJ, USA

Not what you are looking for?