Documented issues and concerns about slipping transmission, sluggish shifting up and down. Serviced at only Jeep dealers- never notified of an issue and no acknowledgement to my concern about transmission. Car went in for (4) annual service with a documented concern about the transmission. Nothing detected. Just notified car needs a new transmission at just under 44,000.

- Oakmont, PA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving the vehicle with the transmission in the drive position, the shift indicator malfunctioned with several positions on the shift indicator illuminated. After stopping and restarting the vehicle, the failure was corrected. The failure recurred on several occasions. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 100,000. The VIN was not available.

- Wichita, KS, USA

Headrest deployed without any accident and has broken tabs not running just parked, car has 71,000 miles and just had to replace lifters and rockers already not covered by warranty that "expired"

- Ormond Beach, FL, USA

The 8 speed automatic seized up and almost killed my family. This year vehicle is notorious for transmission problems. Jeep corporate and fields dealership aren't addressing this safety concern. The car lost all power, stalled, seized up, and we almost got rear ended. This was in mount prospect, Illinois on August 21st, 2020 around 12pm. We picked up the vehicle at fields dealership, only got 7 miles before the vehicle almost killed us. The dealership and car mfg, Jeep, refuse to take this issue seriously.

- Mount Prospect, IL, USA

I just bought this Jeep Cherokee in April 2020 and now it's been in the shop since June 15, 2020 and I haven't had my vehicle in over two months because of a transmission issue this truck was supposed to be certified when I first bought it and I feel like I was sold a lemon.

- Colorado, CO, USA

Car won't shift properly with the recent recall repair. It gets stuck in D or N and skips reverse when trying to back up. The light showing what gear I'm in occasionally goes out too, so I have no idea what gear I'm in after changing it other than letting it move. Has been happening a while but I don't have a. exact date it started.

- Colorado Springs, CO, USA

Engine has a ticking noise at 158000 miles. I have changed oil routinely at dealership. I have replaced tires, tuneup, replaced A/C motor and compressor and tried to sell it so can buy a new Jeep but 3 people were concerned about engine noise. Dealership says dirt gets in motor and it will cost over 3K to fix it. I am now stuck with this car until it stops working. I am not going to be a returning customer to fca.

- West Bloomfield, MI, USA

I purchased a 2014 Jeep Grand Cherokee with roughly 31K miles in 2016 from Chrysler Dodge dealership in Michigan. The shifter is not friendly user and I noticed several seconds of latency in acceleration from a complete stop (city) and the rpms would excel past the correct gear. Id have to take my foot off the gas pedal to help get it into gear (city & highway). The gears shifting in sport mode was smoother and took it back to a different dealership (no recall notices were sent) and they stated it was a software issue that has been corrected. Now when I'm driving in D there's still the hesitation of shifting into gear as well as latency during acceleration. I feel a jolt when I go to accelerate and when I slow down I feel the downward shifting. I do not feel safe in this vehicle - city and highway.

- Warren, MI, USA

My car unexpectedly shifts into neutral as I'm driving on highway. The shifter slips...also when it's supposed to be in park..it sticks in reverse. Shifter slips to easily out of gear. Also the transmission bangs into gear a lot! car only has 48K on it!

- Naples, NY, USA

Wile driving uphill transmission aggressively down shifts to 3rd gear putting car into limp mode always happens wile going up hill its dangerous no recalls for this transmission issues, happend to me multiple times car it's not safe to drive ones I pull over shut down engine and stard again call drives normal for a couple of miles then issue comes back check engine light on, and traction control light comes on, with ABS light transmission wont go up or down 3rd gear

- Bakersfield, CA, USA

When trying to shift from park to reverse sometimes you get a hard shift or other times it doesn't shift and shifts to neutral instead. Finally the check engine light came on and a code for the transmission came out. Seems like there are other Jeep with the same problem and have a recall for it. But my vehicle does not.

- Irvine, CA, USA

Transmission surges and shuts down.

- Ellington, MO, USA

Transmission has been degrading as I drive. It started by downshifting to 3rd gear and it got stuck. Now consistently I cannot shift from 3rd to 4th gear without hard shifting and making a loud noice while in automatic, it does help changing gears while using the hand pedals and not accelerating and going slow to be able to shift to 4th gear... I've taken it to the dealer when I do oil change but they want to charge me to diagnose which is a power train and every time I take it they say there is not anything. It used to behave when cold but now even if engine is hot and driven it does the same. Sometimes even with pedals the transmission switches back to 3rd even if I am in 6th gear and does not get pass 3rd gear unless I turn the engine off and turn it back on. In addition the reverse does not work if I don't shift right away on reverse. If I leave the engine on for a few mins and don't use the reverse gear it won't let me and goes to neutral and camera goes off, so I have to turn engine off and then I can switch to reverse. Transmission is horrible. I can't switch from 3rd to 4th and I can't go reverse without having to turn car off, wife can't drive it and don't have money to pay the dealer to fix an issue that is clearly a fault at the manufacture. I've called dealership but they only are interested on charging and mentioned that they may charge me up to 5K to change my transmission... I will find an exact date, but I am giving an approximate day, it was when I was heading to court to help a family relative so I'll find out if I need to prove when exactly this started. Thank you...

- Richmond, TX, USA

3.6 L left side, cylinder number two misfire bad valve guides & valve seat. Confirmed

- Abington, MA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that upon depressing the accelerator pedal after making a complete stop, the vehicle stalled without warning. The contact also stated that there was an abnormal grinding sound as the failure occurred. The vehicle was restarted however, after the failure the gear shifter failed to operate as designed. The contact took the vehicle to riverdale Chrysler Jeep Dodge Ram (5869 broadway, the bronx, NY 10463) however, the contact declined to pay the diagnostic fee. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 118,000.

- Bronx, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after coming a complete stop, the accelerator pedal was depressed however, vehicle hesitated without warning. Additionally, on several occasions the vehicle lunged forward with the accelerator pedal depressed. The contact called baxter Chrysler Dodge Jeep Ram omaha (17950 burt St, omaha, ne 68118) and was informed that the vehicle operated as designed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 35,000.

- Elkhorn, NE, USA

Vehicle was stationary and idling in the park position, went to shift to reverse and it would automatically shift into neutral and the check engine light came on immediately after. Attempted to shift back into reverse and it would once again shift into neutral. Turned vehicle off and back on and was able to shift into reverse fine however the check engine light remained on. Prior to this event happening there had been a jerking and pulling feeling in the transmission when the vehicle would shift gears as it accelerated on city streets as well as on the highway. Vehicle was taken to the dealership to get inspected and was diagnosed with the tcm codes P1D92 and P1da8. Was adviced to have the valve body replaced or possibly even the transmission. The jerking and pulling feeling is still current.

- Burlington, IA, USA

Two seperate issues: One is the transmission RPM's will increase to a higher RPM's while traveling at a lower speed and won't kick out until 15-20 seconds later. 2nd: While accelerating, the RPM's will increase and cause Jeep to speed up faster than intnended and I have to put brakes on to get it back to normal speed/RPM's. happens randomly

- Tyngsboro, MA, USA

We have been having trouble with the shifter. Quite often when we push it into park it doesn't go to park. It either stays in drive or goes to neutral. So when we think the car is in park it continues to move. It is hard to get it in the desired gear like if the computer is T reading G it. We often have to try multiple times before it goes in the desired gear. We have noticed this primarily when parking, the other day we had to act quickly because the car went forward and hit a low wall, as we were parking at home.

- Los Altos, CA, USA

When you start the Jeep up, every few times it displays a **service shifter** message, as well as at random times when you are driving or even cruising at road speeds. Doing some online research I see this is a really common problem on the 2014 Jeep Grand Cherokee. Some talks are the only fix is to replace the shifter cables etc. Seeing as this is sooo common of a complaint and problem, I cant not see why there has not been a recall to fix this.

- Leominster, MA, USA