Purchased Jeep Sept. 2015. Received notice of recall. Took in Aug.2016. Never any problem until they updated it. Since then, it has went into park when trying to back up, when in N, refuses to go into park. After several attempts, finally does. Very concerned it will decide to jump into park when I'm on interstate going 65 mph. Took it in again and they ckd it out and said nothing wrong. I'm not convinced, at all. Called dealer I leased it from. He said make sure you brake first before engaging. Well, I've been driving since I was 16, have never just put into any gear before braking. The whole situation is very annoying and concerning. Now what?

- Avon, IN, USA

Placed vehicle into park took foot off the brake before turning vehicle off. Vehicle then began to drive forward striking concrete barrier at fuel station. Minor damage to front bumper of vehicle.

- Coltons Point, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. After the contact recently purchased the vehicle, the dealer indicated that the power train recall needed to be completed. The contact was advised to schedule a repair appointment as soon as possible. The contact was uncertain as to why the recall repair was not completed before the vehicle was sold. The manufacturer was not notified. The NHTSA campaign number was not provided. The contact had not experienced a failure.

- Philadelphia, PA, USA

My car transmission shifted was recalled and I had the fixes made in June of 2016. Prior to that there were several instances my safety had been compromised due to the shifter. Since then I have continued to have issues with the shifter coming out of park into neutral. Today I pulled into a parking spot and placed my car into park. I reached behind me to grab my purse from the back seat and in that time my car had gone from park to neutral rolled forward, hitting the parked car in front of me. It was a minor collision but could have been much worse. The electronic shifters in these cars are not safe.

- Cayucos, CA, USA

I entered the parking lot of a gas station and put the vehicle in park but left the engine running. I exited the vehicle and when I returned 30 seconds later I found it had rolled 50 feet and struck a building. Instead of "park" I found the vehicle in "neutral". nobody was injured but I have damage to my vehicle and property damage to a library.

- Roscoe, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact experienced difficulty shifting the vehicle. The failure did not occur until after the vehicle was repaired per NHTSA campaign number: 16V240000 (power train). The vehicle was taken to the dealer where the vehicle was not repaired due to the technician stating that the vehicle performed as intended. The manufacturer was not notified of the issue the failure mileage was approximately 12,000. Updated 01/05/2017 updated 05/09/17 the consumer stated the 2 weeks after the recall was performed the transmission malfunctioned. After shutting the engine off and restarting it 3 times it shifted into gear. On another occasion the while traveling down a hill at 65mph, on cruise control, the engine went from 2000rpm to 5000rpm. The odometer went from 65mph to 75 mph. The vehicle was slowing down while the engine was loud and running at a high RPM. The only way to stop it was to hit the brake or shift to neutral. Also, when accelerating from a stop the transmission would make a noise and bump as if rear-ended. Updated 08/03/2017 consumer stated after starting vehicle the transmission would not leave neutral. Engine was roaring very louldly until consumer stepped on the brakes. This happened 3 times. Updated 7/6/18

- Columbus, OH, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 35 mph, the vehicle independently shifted gears without warning. In addition, the vehicle shuttered. The contact stated that the failure occurred after the vehicle was taken to be serviced per NHTSA campaign number: 16V240000 (power train). The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 3,500. Updated 01/05/2017 updated 01/17/17.

- Joliet, IL, USA

May 2016 our Jeep gc rolled down the driveway and smashed into our garage. My wife swears she put it in park to exit the vehicle at the top of the driveway but it didn't go into park. She tried to get in to stop it and was almost pulled under the Jeep as it rolled. Neighbor screamed to her to let it go and she did before she got hurt. Called the police, notified my insurance agent and my Jeep dealer' who is a good friend. Jeep dealer informed me of a recall that was just issued for the electronic shifter not going into park. (S27) your 16V240000. I notified fca and asked why I was not notified of the recall. Took three weeks to get a copy of recall. The recall says" your vehicle may roll away if the engine is running, the parking brake is not engaged and the vehicle is not in the park position before exiting. Drivers may inadvertently fail to achieve the park position before exiting the vehicle.the electronic shift lever in your vehicle does not move like a conventional shifter." I had the Jeep repaired and the damage to our house garage. Had the recall preformed on the Jeep. They just flashed the computer so if the door is now open the transmission automatically goes to park. The recall says "fca will repair the vehicle free of charge but a permanent remedy is under development. If you have already experienced this condition and have paid to have it repaired fca will reimburse you." I know the $1000 deductible we paid to our insurance company to have the Jeep repaired wasn't a repair to the shifter but there wasn't anything broken with it. It was just not properly programmed from fca in the beginning. I am trying to get our $1000 deductible refunded. If fca didn't have a problem, why were the Jeep recalled and reprogrammed. This could have been a catastrophic accident if someone was killed. We have owned 16 Jeep since 1981. I have all my records and communication.

- Wheeling, WV, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 60 mph, the coffee cup grazed the shifter. As a result, the vehicle shifted out of drive into neutral. Also, while the vehicle was in park, reverse, or second and third gears, it failed to lock into gear. The failure recurred twice after a prior recall. The manufacturer was made aware of the failure. The recall details were not provided. The approximate failure mileage was 22,000.

- Oaklawn, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. After switching to the park position, the vehicle suddenly moved or rolled backwards. Also, while driving at various speeds, the transmission would switch out of gear and would not accelerate. The vehicle also experienced a clunking noise when switching from second, third, and fourth gears. The vehicle was taken to the dealer and the valve body was replaced. After replacing the valve body, a clunking noise and jerking were present when downshifting. While accelerating up a hill, the vehicle would vibrate when shifting gears. In 2013, the vehicle was serviced per NHTSA campaign number: 16V24000 (power train). The manufacturer was notified of the failures. The failure mileage was 5,000.

- Hershey, PA, USA

2015 Jeep Grand Cherokee. Consumer writes in regards to refusal of compensation for repair damages to vehicle transmission defect. New software has been installed to create an "auto park" feature. The consumer stated he thought the vehicle was in park, but in fact it was in reverse and the engine was running. The vehicle hit a mailbox, which resulted in bending and denting the door and fender.

- New Bern, NC, USA

Would keep jumping into park with each attempt to put in drive or reverse several times- finally went into drive first time happened.

- Lottsburg, VA, USA

I have had transmissions issues with my 2015 Jeep Cherokee from the first week I purchased it. I have had my Jeep into the dealership to address this issues several times now. They have replaced the transmissions once, updated the firmware a couple of times, and are now just telling me "that's the way it is" and that I will just have to live with the problems. The transmissions jerks into gear a times, especially when accelerating after a near stop (spins the tires sometimes when it 'clunks' into gear), slips out of gear at times and 'clunks' back in (when traveling around 40 mph usually), and has also just quit functioning all together while trying to enter a freeway (had to pull over and stop/start car to get the transmission back). Every time I drive the car one of these issues can be observed. I am a very displeased long time Jeep owner..

- Austin, TX, USA

I was in a driveway and put the car in reverse and accelerated since it was a very slight incline when the car automatically went into auto park. This happened 4 times. I shut the car off, restarted. The shifter worked. I drove to the dealer, they looked at it and said nothing is wrong. Seems like a safety issue to

- Stony Point, NY, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it began to roll away. The rear passenger side wheels rolled over the contact's legs. Medical attention was required. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V240000 (power train). The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

- Oxford, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. After shifting the gear to reverse or drive, the gear shifted to park independently. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- Pflugerville, TX, USA

The contact owns a 2015 Jeep Grand Cherokee. After pulling the vehicle into a parking space, the vehicle inadvertently shifted into drive and crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to a dealer, but was not diagnosed or repaired. The vehicle was serviced per NHTSA campaign number: 16V240000 (power train), but the failure recurred. The manufacturer was not notified. The approximate failure mileage was 13,200. The VIN was not available.

- Murrieta, CA, USA

Transmission jerks between gears 1 2 and 3. engine revs without delivering power at times of rapid acceleration. Car moves 2 to 3 inches when placed in park, these problems all still persist even after software patches were installed on recall

- Niskayuna, NY, USA

My wife came home from store and put her in park, sat in the car while making a oil change appointment. Exited car came in the car for 5 minutes, my daughter had went outside 6 minutes later and opened her own car door my wife's car had began to roll crushing her car door backwards. My daughter had to crawl through her own car to get into the Grand Cherokee to re put it in park, causing 1000S in damage.

- Greeley, CO, USA

Received a recall for the transmission on my Grand Cherokee took it to the dealer for recall but work was not done called dealer and Jeep chysler to complain but all I get is a run around I will not bring it back to herb chambers in danvers MA they don't care if the car is unsafe to drive they got you to buy this garbage they got there money was told to take it some where else they would no take a look at the car and I cant bring it back anywhere else till a regional mgt approves it. The vehicle is unsafe to drive

- Lowell, MA, USA