This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving down the road and we went to roll down the rear window and it fell into the door and wouldn't go up or down. When we stopped to attempt to fix the window the door will not open at all.
This is the sixth time one of the windows has gotten stuck all the way down. I have a child, and cannot drive with open windows. Not only am I worried about theft, but I don't want anything flying into the car while driving. It is Saturday, and I won't be able to get in touch with the dealership until Tuesday, due to the memorial day weekend. I will morre than likely have to miss work because I can't drive on the freeway with a window down, and I have to park in an area that is not good.
I own a 2006 Jeep Liberty. The rear left window fell. I never received any recall letter stating there was a problem with the windows. April 2013 I came out of work to find my diver side window down. Called the dealership and they informed me that there was only two months before the recall was over. Last year I started having problems with my check engine light coming on. I was told that it could be 1 of 2 things plugs or O2 sensors. I had the plugs and the upper and lower bank O2 sensors done 9 months ago. My check engine light has gone on and off over the last 7 months. I can't afford to do the sensors every time the light goes on. I have had fuel spill problems that started about a month ago. When filling my gas tank the pump doesn't shut off fast enough and there is an overflow of gasoline. Not only is this a fire hazard but with the price of gas its a lot money wasted. Also two weeks ago my Jeep has been losing power while driving.
My rear driver side window stopped working and would slide down until it slid down so much I had to pull it up just for it to fall completely into the door the next day. I called the dealership and they wont fix it because it was manufactured before the recall date. I have two small children and cant drive them anywhere because its to cold and the wind is to much. I can barely afford food much less a $240 window repair.
Continued issues with window regulators. This is the forth time the same part has broken. The two rear windows have broken and been fixed 3 times and now the front passenger side window regulator. During all of the incidents we have been driving the vehicle. Jeep knows about this issue and has many many complaints about it. Mopar knows about this issue and has changed material that they part is made out of.
- Victoria, TX, USA
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While driving the 2006 Jeep Liberty across the country from pa to tx the 2nd back window fell into the door with our dog in the back, this could of caused an accident. This happened to both my back windows, both these are child safety windows, and if someone had a child in a car seat in these Jeep could have had a potential accident when this happened, winter months, storms etc. Please recall these hazardous window regulators on the 2006 Jeep Liberty. I was told by the local dealership, the Chrysler company will pay 1/2 for the repair, . I am asking for an immediate recall and replacement for the window regulators before someone gets seriously hurt.
While driving a passenger on the rear left side of my car attempted to roll down the window. We then heard a pop and the window was half way down and began to fall. We were able to keep the window from falling into the door. The motor continued to sound as if it was working but would not allow the window to go up or down. Approximately 6 months later the rear right side window was being rolled down and we again heard a popping sound and the window again would not roll up or down. After research it seems that this is a common occurrence and due to having two out of four windows on my car alone experience this problem it seems very strange to me that this has not been issued as a recall and is costing owners of these vehicles over $400 per window to fix this problem. This is a safety hazard for the risk of someone breaking in to a vehicle and also the risk of the window falling and breaking putting anyone in the back seat of the vehicle at risk of injury, including my daughter.
Driver side window dropped - it's the window regulator - again. Have replaced the other window plates and regulators in this car 4 times! really scary when you're driving and the window suddenly drops! especially nice when it's pouring out! previously was reimbursed by Chrysler for repairs, but now they've 'changed their policy' (really"??"). this will cost me $375 at my own shop as opposed to $508 at the Jeep dealership. I wouldn't care if it was twice the price, I'm not giving Jeep a dime! this should have been a recall item, they should be ashamed of themselves.
The windows fall down into the door. This has happened repeatedly, sometimes when driving on the highway and is dangerous. Jeep should replace the faulty window regulators.
2006 Jeep Liberty. Consumer writes in regards to defective window parts installed in vehicle. The consumer stated the window has been replaced five times within the last four months, in addition, to the previous 11-12 replacements in 2007. The consumer stated using the same defective parts was not going to fix the problem. Also, when the windows were down, there was a thumping and wind noise, that was unbearable. The consumer stated things were stolen out of his vehicle, because the windows would not go up. Also there was a noise coming from the rear of the vehicle and the doors would vibrate when the windows were down.
In August of 2011 my rear passanager window fell down while I was driving. August Nov 20 2012 my window again fell down where my infant sits and its the start of winter. I understand there is an issue with this on models 2004-2007 however they are not covering this as a recall. This is clearly a safety issue. The manager bill said that he pretty much didnt care neither did gloria the csr rep whom hung up on me when she said she was going to put me on hold after 10 min or brenda who said that they just don't do good this kind of service for people.
Driving vehicle, rolled down the driver side rear window with power window button, attempted to roll window up later and heard a "pop" sound. Arrived home, removed the interior door panel, noticed the window slide regulator had broken from the plastic. Used zip ties to keep window held in the up position, rendering the window useless. Unable to afford to have it fixed. Several months later, rolled down the passenger side rear window and experienced the exact same thing as above. November 12, 2012, wife is driving home from work, rolled down the passenger front window and experienced again what happened to the last two instances. Attempted to contact Chrysler support, was told to get an inspection from a dealership and then contact them back.
Left rear power window regulator assembly failed when trying to raise the window. I heard a loud pop, followed the sound of the motor working, but the window wouldn't raise. Scary, as my small child was in the seat next to the window. I have been given an estimate of $428 to fix the problem. I am adding my complaint to the long list in the hopes that Chrysler & Jeep would finally fix this systemic issue. Since this is both a safety and security issue, maybe the NHTSA can help!
The right rear passenger window while driving 65 mph the right rear window without warning dropped all the way down into the door. This startled my 7 year old son who was sitting there and it almost caused me to lose control of the vehicle because my sons reaction startled me.
The contact owns a 2006 Jeep Liberty 4X4. The contact stated that as she attempted to open the rear driver's side window, the window exhibited a loud, abnormal screeching noise. The vehicle was taken to the dealer for inspection where they stated that the regulator needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and stated that the vehicle was not under warranty or recall. The failure mileage was 17,110...updated 12/06/12 the consumer stated the second window failedon the rear driver side in October 2012 repaired 11/19/2012. Updated 12/07/2012
The 2006 Jeep Liberty window regulators continue to fail. I have had to repair the driver side window regulator twice, the left window regulator once and the right regulator twice. The first three repairs were covered under warranty, the fourth one I had to request re-imbursement from Jeep which was granted after correspondence with Jeep. The fifth time I am still negotiating with Jeep. They are aware of the issue as there have been many complaints with the same issue.
This is the 3rd time in 5 years that the ds rear window regulator has failed causing the window to slide down the track. The lastest occurrence happened while driving down the freeway at 60 mph. The window was not being operated at the time of the failure.
Left rear power window regulator failed causing window to fall. Inability to closed window creates cabin pressure oscillations at all speeds. The pressure oscillations create a distraction to the driver and impair the driver's hearing.
Right rear power window regulator failed causing window to fall. Inability to close window creates cabin pressure oscillations at all speeds. These pressure changes are intense and cause a distraction and limit driver's hearing.
A D V E R T I S E M E N T S
- Springboro, OH, USA