CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
48,924 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Sorento drivetrain problems

drivetrain problem

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2014 Kia Sorento Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #33

Aug 012019

Sorento

  • 60,000 miles

A D V E R T I S E M E N T S

When vehicle is now in reverse and you begin to turn to the right or left, there is this unusual grating noise emanating from the front axle. This does not happen again once vehicle is in forward motion ( drive). This problem is on the increase.

- Lynbrook, NY, USA

problem #32

Nov 152019

Sorento

  • 25,000 miles
Door locks only lock and unlock occasionly. Batteries replaced in fobs still not operating properly. Read that slot of people have or had the same issue. Doors would typically lock when you drive. Use to not anymore. Had car in for recall on engine this year.

- Centuria, WI, USA

problem #31

Nov 192019

Sorento

  • miles
Acceleration when shifting into drive mode starts off with a high rev then after a few seconds a hard shift into a normal drive pattern

- Rancho Santa Margarita, CA, USA

problem #30

Nov 012019

Sorento

  • 88,000 miles

A D V E R T I S E M E N T S

I was driving on the highway at about 65 miles per hour when the vehicle shut down completely lost all power it was acting as if the vehicle was in park as in when you turn the key or you got was a click so your vehicle hasn't been restarted since the incident and I'm being told my engine was blowing there's no way the engine was blowing it would no lights no indication whatsoever anything was wrong with the engine no smells it just shut off

- North Providence, RI, USA

problem #29

Oct 202019

Sorento 4-cyl

  • miles
The car was running perfectly fine never had an issue with it. It randomly started knocking/ making a loud noise from the engine and shut off as I was D with my two kids. When I tried to start it back up it continually shut off, it would not stay running. It was running at normal temperature when I pulled over and turned the car off then turned the ignition back on then it showed hot on the temperature gauge. This all started in san bernardino California. I did not understand what the problem was, so I started looking up problems with a Kia Sorento and found this form. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Highland, CA, USA

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problem #28

Sep 282019

Sorento

  • 78,888 miles
On Saturday 9/28 - I happen to notice some leaking near the front of my Sorento near the right wheel... I opened the hood and notice a leak all over that side of the car... took the car to mechanic on 9/29 and the mechanic stated oil is mixing into antifreeze... went to 2 mechanics and both directed me to go to dealer as this repair should be covered under warranty since it is a serious and possibly costly defect...

- Briarwood, NY, USA

problem #27

Jul 312019

Sorento

  • 118,000 miles

A D V E R T I S E M E N T S

Driving at a speed of 60 mph. Car suddenly starts loosing power slowing to a complete stop with no warnings. Not overheating, not out of fuel, electrical all works. No apparent reason the switches come on and work. Engine simply will not turn over. No cranking action at all.

- Freeport, FL, USA

problem #26

Mar 112019

Sorento

  • 46,060 miles
Lack of acceleration from a stop. When starting from a stop, the vehicle will very slowly move forward with the RPM stalling at approximately 1500 RPM and further depressing of the gas pedal fails to allow it to accelerate further. Wife had issue with trying to get on the freeway when this occurred, it was a safety issue, she was trying accelerate on the on ramp, almost hit from behind. She managed to get to the shoulder and get to the side road. After getting to destination and stopping for awhile, the car started and operated normally to get home. Back to Kia, after test drive they were able to duplicate once. There were no warning lights or failure codes. They kept car for six weeks trying to see issue again. We now have a flight recorder installed for a week recording any issues. If we see issue, we have to activate recorder by pushing a button, taking attention off of road. Wife will not drive car unless just around the block.

- Ewa Beach, HI, USA

problem #25

Mar 252019

Sorento

  • 35,000 miles
The vehicle decelerated and would not go even when the gas was applied. When I came to a stop oil was leaking all over the ground. When looking under the hood, the high pressure fuel pump bolt had been sheered off and gas and oil were spewing out. Had the car towed to the dealership where they blamed the people who had done the last oil change 3,000 miles ago. At the same time they said that it could not have been driven 3,000 miles in that condition. They would not cover the repair under the warranty even though I only have 35,000 miles on the car

- Centennial, CO, USA

problem #24

Oct 272018

Sorento

  • 84,000 miles
The end of October 2018 my 2014 Kia Sorento motor blew up. We heard the knocking on a weekend, Kia said to bring it in and it stalled halfway there. Had to call my insurance because Kia would not pay for towing. My Kia had been checked the year before for the engine recall, of course it passed. It took 2 months to get my car back, they did provide a rental. A month later (Jan. 2019) I smelled gasoline very strong in my car. Had my husband test drive it to make sure that is what it was because I had just put in a full tank of gas. Sure enough I called warner Kia of parkersburg again, once again refused towing even though I already knew about the issue with the fuel lines from the engine replacement. I had to call Kia Consumer Affairs to get this car towed to warner Kia. Turns out they forgot to replace a bracket during the engine replacement, not very smart in my opinion for so called certified mechanics. I got it back again Feb. 2019. Now it is March 2019, my transmission appears to be slipping, hesitating to pick up speed. I almost got hit by a semi trying to get onto the interstate because car would not go fast enough. My uncle tried to see if he could check my transmission fluid and of course it is encased, but while doing this he noticed the engine coolant was very low. The level is below L. my engine was just replaced not too long ago and it was in the shop again for more work just last month. I am beyond frustrated. I have made concerns with Kia Consumer Affairs and have not gotten anywhere. I will owe on this car for another 2 years and it looks like it won't last. Also upside down on loan. Now I am scared that my car will catch on fire or cause an accident with my children in my car all because Kia can not make better vehicles or at least try to reimburse their customers to keep them happy. I want a new car, and I want Kia to pay for it and others vehicles.

- St Marys, WV, USA

problem #23

Feb 242019

Sorento

  • 64,000 miles

A D V E R T I S E M E N T S

While driving 65 mph on the hwy I heard a loud bang and the car rapidly decreased speed. I managed to pull over to the shoulder and the car was leaking fluid from the differential and would no longer go. Was towed to a Kia dealer where they determined the rear axles sheared off and put a hole in the differential. Car has 64,00 miles and no pervious issues or warning that anything was wrong.

- Royal Oak, MD, USA

problem #22

Oct 112018

Sorento

  • 96,807 miles
Simple, just like everyone else here that complained about loss of power. But I had a diagnosis both by autozone and the Kia dealer. The diagnosis is: Error code P0717 turbine input shaft speed sensor and wiring harness faulty due to corrosion from moisture getting in from not having adequate sealing or poor quality of rubber seal. Pulling out of stores or my driveway became very damages as you could imagine and I feel the manufacturer should address any and all loss of power issue cause it can result in serious injury or death! I hope you agree and take action to help us all out please.

- Kerhonkson, NY, USA

problem #21

Nov 232018

Sorento

  • miles
My 2014 Kia Sorento is having terrible engine issues. I have had it rebuilt and there are still problems and no one is wanting to help me. I believe the vehicle was sold to me with the knowledge of these problems from the dealership. They just passed on the problem. I purchased this vehicle in July 2017. The vehicle has always run hot and the engine has never sounded good. The car burns oil very fast and the gas mileage is horrible. Now I have no power when I press the gas it has no get up. The car seems like it is going to die. The car also shakes very bad. I have new baby and I am scared to drive my car. My check engine light is flashing. The timing seems off totally. I also think the transmission is slipping. There is oil running down places on and around the engine that should not have oil on them and it is sludge like oil. I cant hardly make it through a turn I have to make sure absolutely no one is around if not I will get hit because the power is gone most of the time. It comes and goes.

- Hazelwood, MO, USA

problem #20

Nov 302018

Sorento

  • 113,000 miles
Rear all wheel drive coupler will start a knocking sound when accelerating slowly and turning either left or right from a stop.

- Reading, PA, USA

problem #19

Nov 172018

Sorento

  • 118,118 miles
Driving at approx 70 mph on the highway the engine began making a faint knocking sound which very quickly turned into a more rapid hectic knocking sound. As I was exiting the freeway the sound continued to intensify and the engine knocking then became extremely loud almost completely disabling the vehicle on the highway. This happened very quickly leaving me very little time to react to the problem. This was due to a connecting rod bearing failure.

- Simi Valley, CA, USA

problem #18

Jun 132018

Sorento

  • 70,000 miles
Controls on steering wheel for radio, and speed control and hands free phone features stopped working correctly you press the phone button and volume goes up or down hit mute and voice command goes on dials numbers at random startling you gives strange burning smell from steering wheel. The power seat button on drivers side work on and off has been bought to dealer for problems and the say the fixes wires for seat controls twice but still have problems. When turning wheel left or right has weird sound like tires are rubbing or skidding on loose rocks thought it was tires bought new ones but still happening dealer don't know what it is.

- Nanuet, NY, USA

problem #17

Sep 202018

Sorento

  • 116,145 miles
Mileage 116,145. I was traveling on the highway coming down a steep grade going straight. In the fast lane I was going 75mph and then rapidily excelerated to 82mph ( the rpms jumped to the 6/7 range). The engine complete stopped. The check engine light, oil light, power steering and battery light all came on. I lost all power steering and rapidly began to slow down. Went from 80 to 50 in a matter of 10 seconds. I was almost crushed by a semi truck as I desperately tried to move the car to the shoulder lane. The car was barley able to coast and it was a struggle to maneuver the vehicle off the highway. I put the car in park and sat waiting for a tow truck for 30 minutes - I took a photo of the warning lights that remained on. Towing company checked all fluids, gas, alternator, battery, belts and all were in working condition. There was no indication why this happened. The vehicle started back up and all warning lights went off.

- Simi Valley, CA, USA

problem #16

Sep 252018

Sorento

  • 1 miles
At 68,000 miles - no accidents on record. Our Sorento's drive train "came apart" inside the rear housing causing the drivetrain and axles to separate and the gears to be propelled up into the housing. We were taking the vehicle to the repair shop when it happened as we noticed a lead coming from the rear - we hadn't noticed it previously. Mechanics are estimating multiple thousands of dollars in repairs for the drive train, rear axles, etc. I was fortunately able to pull the vehicle over to the shoulder as soon as I felt the drivetrain "give out."

- Saratoga Springs, UT, USA

problem #15

Sep 212018

Sorento

  • 106,000 miles
Vehicle only starts in neutral. Refuses to go into park. ABS seems like it's always on but the light isn't. had the car checked for engine recall and they said it was fine. Never any major issues with car until the past year. Have replaced brakes and wheel sensor and does noir fix problem. The vehicle is hard to switch between park, neutral, drive and reverse. Afraid of a malfunction that could cause an accident. Nothing shows on computer when ran. Have to press hard in park to keep car from moving on its own. Randomly just shuts down and won't start unless you move the steering wheel. Vehicle doesn't want to stop on a dry road with brand new brakes installed.

- Rock Creek, OH, USA

problem #14

Jul 292018

Sorento

  • 66,000 miles
I was driving my 2014 Kia Sorento down a city street when my car completely shut off. Luckily I was only going about 30 mph. It lost all power and wont restart. It showed and currently shows a red steering wheel light (I've never seen before) and a dim battery display( which battery isn't even 4 months old and all features worked long as car was in aux mode) and also check engine light is on. It was putting off a bad odor afterwards, didn't smell of oil or any other fluids Sorento doesn't have any blown fuses nor did it have any service type lights on at time it shut off. It seemed to be driving fine until it shut off. No loud noise or shaking or anything have to take to dealer tomorrow had it checked for codes and isn't showing any having it towed to the dealership is my only choice

- Columbus, GA, USA

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