This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Nissan Juke. While driving various speeds, a fuel odor was present in the vehicle. The vehicle was taken to Nissan bros (5750 mesmer ave a, culver city, ca 90230, (310) 313-3400) where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 94,000.
The timing belt along with other associated cranks and pulleys, are damaged. The car has been kept current with all maintenance and out of the blue the timing chain mechanism begins to fail. This is extremely dangerous to drive with engine failure looming around every corner, and the repair costs on something that should last is sky high. When this happened the first time, the car was stationary and I noticed the sound upon start up of the vehicle.
The contact owns a 2011 Nissan Juke. While driving approximately 70 mph, the vehicle decelerated independently and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the turbo fields were damaged, which caused oil to enter the intake. The mechanic also stated that the turbocharger needed to be repaired. The vehicle was not repaired. The dealer (fort wayne Nissan, 260-484-9500) was called to schedule a repair appointment for the failure and to be repaired per NHTSA campaign number: 18V156000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 98,865.
The contact owns a 2011 Nissan Juke. While driving approximately 70 mph, a rattling noise was heard coming from the engine compartment and the vehicle stalled. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the timing belt was damaged and a new engine was needed. The vehicle was towed to the dealer (Nissan of mckinney, 3800 S. central expressway, mckinney, Texas 75070) where it was confirmed that the timing belt was damaged and a new engine was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Bought the car new and at 42000 mile the timing chain went bad. The engine started to make a knocking sound. The dealer said it was the timing chain. Its ridiculous that with so little miles I have to pay for a major repair job.
- Miami, FL, USA
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The contact owns a 2011 Nissan Juke. While driving 15 mph, the vehicle stopped and stalled without warning. The vehicle was pulled over to a shoulder lane where it was able to restart. The vehicle was taken to burleson Nissan (300 N burleson blvd, burleson, tx 76028) where it was diagnosed that the turbo failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.
I was traveling on the interstate and it started loosing power and smoking really bad so I pulled off the road and called a tow truck. Had it pulled to the shop. They said the turbo went out. Had it replaced. Drove it 2 weeks and it started doing the same thing. Set on the road for 3 hours. Had it towed again to the shop. He said the turbo went out again. Been there for 2weeks already. Lost my job because I couldn't get to work. Had no way so right now I'm without ride. Illy has around 65,000 on
The contact owns a 2011 Nissan Juke. While driving 25 mph, the vehicle shook violently and the engine stalled. The contact stated that the service engine indicator illuminated. The vehicle was able to restart, but failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed that the turbo failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to get a diagnostic test from the local dealer. The dealer was not notified. The failure mileage was approximately 84,454.
The contact owns a 2011 Nissan Juke. While driving, the vehicle suddenly lost power and would no longer accelerate. The vehicle was taken to an independent mechanic who diagnosed that the turbocharger sensor bracket fractured. The mechanic was able to apply a temporary remedy to the vehicle, which later failed. The vehicle was later taken to fenton Nissan located in Oklahoma city, Oklahoma where it was diagnosed that the turbo charger was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 11V583000 (engine), although the failures were identical. The failure mileage was 95,000.
The contact owns a 2011 Nissan Juke. While driving approximately 45 mph, the vehicle began to lose power. When the contact came to a stop, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the failure recurred while approaching a stop and the vehicle began to put itself in limp mode. The dealer diagnosed that the weld detached from the turbo. The dealer also informed the contact that the failure was related to NHTSA campaign number: 11V583000 (engine and engine cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.
My turbo became faulty after only 67,000 miles. The car sounds and feels like it could stall at any time. There was a recall for this but only covering Jukes manufactured through may of 2011, mine was manufactured in July of 2011. This repair is estimated to cost $2500.
The contact owns a 2011 Nissan Juke. The contact stated that the engine was idling low. The vehicle was taken to the dealer who, initially, was unable to replicate the failure. When the vehicle was taken back to the dealer, it was diagnosed that the turbo charger needed to be replaced. The manufacturer and the dealer indicated that the vehicle was excluded from a manufacturer recall and provided no solution. The approximate failure mileage was 56,000. Updated 05/10/17 updated 11/06/2017
My 2011 Nissan Juke has been sitting in austin tx. Waiting to be towed from clay cooley Nissan. The motor has been rendered unfixable due to sludge from the engine. The Juke was recalled for a timing chain replacement on Dec 16,2015 at mileage 96,133. In their report it states that due to the timing chain having been stretched and rubbed into the side of the engine and timing cover;aluminum shavings from the block soaked in oil from the leak the chain created, is the reason the engine was malfunctioning this time around. It was only "patched and not fixed" states the mechanic from ed hicks Nissan. I purchased the extended warranty for 100,000 miles and at 108,000 miles the engine blows and Nissan does not want to claim responsibility for the damage. I took care of my car since it is all I have and believed in Nissan mechanics when they said it was fixed and ready.not having my vehicle has caused so much stress in my life. It has been since 8/17/2016 that I have been dealing with Nissan corporate and there Consumer Affairs department. It seems at this time they do not want to communicate with me anymore. Thank you for your time and hope to hear from you soon.
Recall 11V583000 does not include my VIN. All 2011 Nissan Juke should be included in the recall. My turbo currently needs replaced due to a worn bearing. Several people online have to replace their turbos in their 2011 Jukes at a cost of $2800.
Experienced sudden loss of propulsion and control of acceleration while traveling on 70 mph on freeway. Diagnostic suggestion is an issue identical to the recall affecting Nissan Jukes of this year in recall campaign #11V583000, in which a faulty valve casing weld breaks loose inside of the engine. However my vehicle was not manufactured in the time period specified in that recall, as it was manufactured 8 weeks after the final recall window date of 5/12/11. Car makes intermittent popping noise when driving, experiences high RPM without acceleration. Current mileage on vehicle - 61,255 miles.
The contact owns a 2011 Nissan Juke. While driving 45 mph, the check engine light illuminated and there was an abnormal popping sound coming from the engine compartment. The contact also stated that there was significant power loss to the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the turbo/supercharger booster assembly needed to be replaced. The vehicle was not included in NHTSA campaign number: 11V583000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
Traveling in 65 mph am highway commuter traffic, vehicle lost power/speed. Could not go beyond 40 mph on hills inclines. Car stalled at light. Mechanic said turbo booster failure. Subsequently towed to dealership. Dealership said engine failure due to malfunction of turbo booster but will not replace turbo without a full engine replacement. Then, claimed engine damage due to lack of oil, though oil was replaced 5 days prior. According to Nissan N.a. this particular VIN has had 5 recalls in 1.5 years since its manufacture. These include engine air inlet tube performed in 02/09/2012 which leads to malfunction of turbo booster. "Nissan is recalling certain model year 2011 Nissan Juke vehicles manufactured from April 9, 2010, through May 12, 2011. The turbocharger boost sensor bracket may separate from the air inlet tube due to a defective weld. Consequence:if the bracket comes off, the vehicle could stall while the engine is idling without warning, increasing the risk of a crash." Also replaced in this vehicle were the ECM reprogramming, front door latch, fuel rail pressure censor and the timing change. All in less that 1.5 yrs of its manufacture. Vehicle is rendered inoperable. Owner without transportation.
My wife has a Nissan Juke 2011 which has a recall on it for turbo. She was driving suddenly lost power. We took it to the repair shop they told us its a turbo that went bad and there is a recall on it. We took the car to the dealer and they refused to work on it I told them there is a recall for Nissan Juke 2011. The dealer told us yes but not our VIN number when he entered into the system. What concerns me is that she completely lost power while driving and yes thats a very serious concern. I would appreciate if you look into this and have dealer fix all Nissan 2011 Juke. They dont mention what VIN # are having issue until you go to the dealer and find out you have to pay $4000 to fix. I just think its not right but I am thankful she was not hurt more and more complaints are coming in I am hoping they will fix this issue for all car owners.
I helped my daughter purchase a 2011 Nissan Juke in November 2015. In April 2015, the check engine light came on in the vehicle. She immediately took it in to a wal-mart service center. The wm technician told her that there were metal shavings in the oil pan and that the timing chain needed to be replaced. He suggested that she take the vehicle on to a Nissan dealership which she did the next day. The service technician at the Nissan dealership told her that 'wal-mart didn't know what they were talking about, ' and that there were no metal shavings in the oil pan. They did, however, replace the timing chain since there was about to be a recall, and they also performed an oil change. Last week (October 2015), the car went dead in the middle of the highway. My daughter took it the next day to the same Nissan dealership. The same service technician as the one in April told her that there were metal shavings in the oil pan, there was no oil in the vehicle, and that due to her negligence the engine would have to be replaced at a cost of $10,000. When she pointed out that she told them in April about the metal shavings, the service tech told her he had no recollection of that. She and I both talked with a Nissan regional specialist. We were told, 'sorry, your powertrain warranty ran out at 60,000 miles.' As I looked over her receipt from April, I noticed there were items listed that would be used to stop an oil leak (this was confirmed by a certified mechanic), yet no such problem was mentioned to her or checked off on the inspection sheet they gave her. When I asked the regional specialist to speak to the fact that there had obviously been an attempt to patch an oil leak, he replied, 'I can't speak to that. I'm not a mechanic.' Nissan has been absolutely no help.
A D V E R T I S E M E N T S
- Culver City, CA, USA