Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: With the 2007 model year we finally get to bid adieu to a car famous for poor safety marks, a dangerously defective ignition and power steering that would work … sometimes.

8.2

pretty bad
Typical Repair Cost:
$333.00
Average Mileage:
61,266 miles
Total Complaints:
18 complaints

Most Common Solutions:

  1. not sure (11 reports)
  2. replaced ignition cylinder (2 reports)
  3. replacing the complete ignition unit housing (2 reports)
  4. ignition lock replaced (1 reports)
  5. key broke off in the ignition but still starts w/broken key (1 reports)
  6. replace btsi solenoid (1 reports)
2007 Saturn Ion accessories - interior problems

accessories - interior problem

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2007 Saturn Ion Owner Comments

problem #18

Jan 172013

Ion LX

  • Automatic transmission
  • 45,000 miles

A D V E R T I S E M E N T S

Oddly enough on this particular day, I had used my spear keys instead of my daily keys (so this key had no wear and tear). I had stopped at CVS on my lunch break, opened my car door and the car kept making a DING DING sound - so I checked to see if I had left or turned on my lights and they weren't on, so went into CVS. When I came out of CVS, I unlocked the door and put my key in the ignition only to realize that the top half of the key had broken off inside ignition. To my surprise the car started. However on several occasions I’ve gone to my car and tried to start it and realized that the battery was dead because sometimes the key doesn’t shut the car off without you knowing it.

When I took my car to the dealership for a recall on the electric power steering, I had shown customer service and told that it wasn’t a common problem and it would not be fixed. I refuse to dump anymore money into this car since my car has less than 45,000 miles and I’ve had to replace the sway bar twice in 7 months. RECENTLY, tires and then told I need another $1,400 to fix the suspension and struts & other miscellaneous things. I’ve taken care of my car with oil changes, tire rotations, etc and it infuriates me that I’ve purchased a car and had to invest over $3,000 prior to paying the car off and the car still needs additional repairs.

- , East Providence, RI, USA

problem #17

Jul 012013

Ion Ion 2 2.2L

  • Automatic transmission
  • 85,000 miles

For about the past year I've been experiencing the same problems with the ignition key sticking as the other complaints I've read. I was thinking it was only my car and was searching for a the cost of a new ignition set. Then I found this website and realized I was not the only one with this problem and Saturn should have come up with a fix years ago. I have only 85k on the vehicle but I've past the 5 years on the warranty.

What can we do? A new ignition set is expensive! I've owned cars that were over 40 years old and never had this type of problem.

Update from Oct 9, 2013: I found somewhat of a cheap fix for the key sticking in the ignition. I sprayed the key with silicon and a little into the ignition and the key doesn't stick as much as it has in the past. Let's hope this keeps working.

- , Beaumont, CA, USA

problem #16

Nov 082010

Ion V6

  • Automatic transmission
  • 90,000 miles

ignition interlock my car won't turn and can't get the key

I have owned my Saturn 4 years now. In the last 3 years I have had to replace the ignition and key cylinder 3 times and i had to pay for it every time. 240.00. I complained to the Attorney General of Ky and got turned down due to not being a safety issue. Well I seem to think that when your car won't turn off that should be a safety issue for the customer. I tried to go through GM customer service and got turned down all 3 times !!! Im was treated like a dismissed customer !!! I hate GM and i think that when this part broke the first time the company GM should have taken care of this and recalled this car or at least paid for the part to be replaced every time it broke. I t 's not a good feeling when you go places for enjoyment and have to worry about your car turning off when you stop the car. and worrying about the key getting stuck and I have had the sway bar links to be a problem too !! And the rack pinion rattles all the time and sounds like your car is going to fall apart !!! GM don't want to back up their defective parts !!! I hate GM !!! I WILL NEVER OWN A GM AGAIN !!!

- , Lexington, KY, USA

problem #15

Aug 302013

Ion

  • Automatic transmission
  • 63,410 miles

A D V E R T I S E M E N T S

Got to work tried to turn off the engine and the key would not turn. Spent half an hour trying, reading manual for solution, trying listed suggestion to no avail. Spent another 30 minutes with Saturn on the phone. End result they called a dealership and I drove there. Eight hours and $338.62 less, and minus almost two hours of work time, I had a new ignition lock.

- , Hampton, VA, USA

problem #14

Feb 072013

Ion 2.2L

  • Automatic transmission
  • 198,000 miles

I have a Saturn Ion 3 and when i turn off my car my key get stuck. Sometimes i restart my car and turn it off again

and my key will come out other time a i can spend 10 to 20 min before my key will releast. I wish GM would

recall this promblem because i saw the same promblems with other Saturn owners of Ion 2007 issues.

- , Nixa, MO, USA

problem #13

Aug 162012

Ion 2.2L Sfi Dohc 4 cyl

  • Automatic transmission
  • 72,000 miles

Saturn Ion 2007 @ 72 k miles , Key sticks and I have to put the gear in parking multiple times to get the key out.Seems like issue with gear sensor where it doesnot detect the car is parked and hence doesnt let key out

- , Phoenix, AZ, USA

problem #12

Mar 012012

Ion

  • Automatic transmission
  • 72,000 miles

A D V E R T I S E M E N T S

I cannot get the key out of the ignition when I stop the car and try to turn it off. I have to sit there and keep turning the key back and forth multiple times to turn the car off and get the key out. THIS IS SO FRUSTRATING! GM NEEDS TO RECALL THESE CARS! They have too many problems. I owned a 1997 Honda for years and never had any problems like this. It ran like a charm and I owned it up to 200,000 miles. As soon as I can get rid of the Saturn I will. GM WAKE UP! Help us out and FIX THESE CARS!

- , Glendale, AZ, USA

problem #11

Aug 242012

Ion

  • Manual transmission
  • 72,000 miles

So today I drove to the grocery store only to find out when I tried to turn the car off the key was stuck and I was unable to, I tried when I was in gear, neutral, tried turning the wheel while I tried turn it off, I wasn't sure what else to do so I drove over to the Chevy dealership since my Saturn dealership was now non existent, after $400 and a new ignition cylinder problem fixed! Super frustrated with the whole situation just really glad that I had today off and was able to get it in

- , Olympia, WA, USA

problem #10

Jul 022012

Ion

  • Automatic transmission
  • 72,360 miles

PARKED VEHICLE. WENT TO TURN IT OFF AND KEY WOULD NOT TURN BACK TO OFF POSITION. CAR WOULD NOT STOP RUNNING. FINISHED DRIVE HOME. TRIED ACCESS TO SWITCH INSIDE COLUMN AS POINTED OUT IN DRIVER MANUAL. ALSO TRIED TURNING WHEEL BACK AND FORTH, SHIFTING, ETC. AS POINTED OUT IN MANUAL. KEY WOULD NOT COME OUT. DISCONNECTED BATTERY AND PULLED FUSE ON INJECTORS TO GET IT TO STOP. TOOK TO DEALER THE NEXT MORNING, AFTER LEAVING IT PARKED OUTSIDE, UNLOCKED WITH KEYS INSIDE THE CAR, AND STARTING IT BY RECONNECTING BATTERY AND INSERTING FUSE. CYLINDER KIT AND HOUSING KIT WERE REPLACED AT DEALERSHIP AND 1 SET OF KEYS WERE REPLACED. TOLD THAT BOTH KEYS WOULD WORK. TESTED THEM IN DEALER LOT, NEITHER SET WORKED WELL IN THE TRUNK OR THE DOORS, BUT THEY BOTH STARTED AND STOPPED THE CAR. BILL CAME TO $701.11. I LEFT DEALERSHIP TO GET LUNCH HALF A MILE AWAY, WENT THROUGH DRIVE THRU AND THEN TO OFFICE ANOTHER HALF MILE AWAY. PARKED CAR TO GO INSIDE, KEY TURNED VEHICLE OFF BUT WOULD NOT COME OUT OF IGNITION. DROVE BACK TO DEALERSHIP AND THEY RECHECKED IT, APPARENTLY SPRAYED SOME GRAPHITE INTO THE IGNITION, TESTED IT SEVERAL TIMES AND AT THIS POINT WORKS, BUT I HAVE NO CONFIDENCE IN THIS NOT HAPPENING AGAIN. RESEARCH ON THE INTERNET SHOWS ME HUNDREDS OF OTHERS THAT HAVE EXPERIENCED THIS PROBLEM AND NO RECALL TO THIS POINT. NOT EVEN AN INVESTIGATION.

- , Blaine, MN, USA

problem #9

Jul 062012

Ion 3

  • Manual transmission
  • 73,000 miles

My 97 Saturn Ion has been a great car, up until the key got stuck in the ignition and I couldn't turn it to the off position. Luckily, I have a standard shift, so I intentionally stalled it out, then disconnected the battery. Nothing will dislodge the stupid key, so I am currently getting estimates on the cost to fix it. Will need an new ignition and reprogramming, estimates are ranging from $250 to $650. Don't have it, so I guess I'll keep disconnecting and reconnecting the battery in order to use the car until I save enough money. This problem definitely warrants a RECALL, as every mechanic I talked to acknowledged that this was a known problem with Saturn Ions.

- , Akron, OH, USA

problem #8

May 222010

Ion

  • Manual transmission
  • 67,000 miles

A D V E R T I S E M E N T S

I would pull into work at the mall and my key would be stuck. I tried turning the steering wheel, wiggling the key everything.... finally 20 mins later it just released pos

- , Huntington, WV, USA

problem #7

Jun 182010

Ion

  • Automatic transmission
  • 51,809 miles

i just bought this car used...and i already made the dealer put in writing all the other sh*t they have to fix on this car ...now this sh*t happens...i called them back and their gonna cover this too....only one problem...noone knws what the hell the problem is .....i use to have a pontiac sunfir that was a pain in my ass now it looks like i have a saturn ion instead....

- , Seagrove, NC, USA

problem #6

Jun 012009

Ion LX

  • Automatic transmission
  • 46,000 miles

I had the same problem as some other posters to this site. My key locked in the ignition with the car on. I could not shut the car off. I had to wait two days to take the car into service, so every time I had to stop, I disconnected the battery so the car was not running. Finally took it to the dealership for repair.

- , Lake Worth, FL, USA

problem #5

Mar 122010

Ion

  • Automatic transmission
  • 30,000 miles

have been the owner of a 2007 Saturn Ion for 3 years. The key would not come out of my ignition and my car would not turn off. I turned the wheel from side to side, even drove back around the block and tried switching gears... nothing. I tried the owners manual and I still had no luck, The owners manual says to remove a small plate underneath the steering wheel and stick your finger inside and move the /"plunger/" towards the drivers side door which should release the key. Well, there is no button, switch, or anything of the sort in that little hole, just some grease and wires. I unhooked the battery in the trunk and NOTHING!! THE CAR WAS STILL ON!!! SO finally I unplugged the wire under the hood which runs the computer system and my car turned off. It stayed in the ON position all night with the key stuck in it, They are issuing cheap keys that are tearing up the tumblers. So they are saving money on the keys and making money off of you.

- , Manassas, VA, USA

problem #4

Jun 182008

Ion

  • Automatic transmission
  • 1,500 miles

I have owned my Saturn ION since December 2007 and the first problem was the car would not turn off. From then on until now (and it is iffy if the problem is fixed) I have had problems with the ignition key being stuck. It has been repaired, replaced and the complete housing unit replaced, up to 3 times now. I love my Saturn ION; however I am 73 yrs. old and do not need this type of problem, thank god it is not a more serious problem. I would be interested to know of any other problems people have with their 2007 Saturn ION 4 dr. sedan. Thanks

- , Fremont, CA, USA

problem #3

Nov 202008

Ion 2 2.2L L4

  • Automatic transmission
  • 8,000 miles

I was finally able to get the Saturn Ion's key-stuck problem fixed by having the transmission's "btsi solenoid" replaced - it is the circuit that tells the keylock mechanism that the car is parked.

The Saturn dealership pronounced it "bitsy cell-a-noid"

- , Palm Springs, CA, USA

problem #2

Mar 032008

Ion 3 2.2L

  • Automatic transmission
  • 50,000 miles

My key wont turn back easily. It started as an intermittent problem and became a huge issue. I took it to the dealership to be fixed and the repair lasted for about 2 weeks, at most, maybe even less. It started back every once in a while but now is doing it 75% to 80% of the time. I narrowed it down to something not engaging in the steering column when the car is put into park. Sometimes it does and I hear a click. I took it to the dealership today and was told that during the last fix, they changed a small actuator in the steering column out. I'm due to bring it to them on Tuesday (2/10/09). We'll see what happens.

- , West Monroe, LA, USA

problem #1

Jun 162008

Ion 2 2.2L L4

  • Automatic transmission
  • 5,700 miles

click to see larger images

key stuck in ignition switch

2007 Saturn Ion Key Stuck - cannot remove key from ignition switch. First began as intermittent problem, has become very frequent. Park and turn off car and then key will not rotate all the way off and key will not remove. Have to sit and screw around with it for a while or leave it in. Car isn't even a year old yet! I suppose warranty will cover it for now, but leaving my car at the dealer is a huge inconvenience.

GM recently celebrated their 100th anniversary - so why they still cannot make an ignition switch that works properly - well, it is just unacceptable.

- , Palm Springs, CA, USA

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