This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I operate my heat or air conditioning in my 2010 Toyota Camry I get a strong smell of sulfur in the cabin of my car. I owned my car for 4 years now and the problem started about 3 years ago. No one can tell me the exact cause of the problem.
2010 Toyota Camry hybrid. Consumer states odometer malfunction the consumer stated when the vehicle was taken to the dealer the odometer read 15,562 miles and when the vehicle was returned it read 19,296 miles.
Front end support bracket not welded to frame support. This problem reported to Toyota motor sales on 08/29/10. The vehicle was purchased 08/25/10. I also notified the dealership of this safety defect the same day. The vehicle was sold to me as a certified pre-owned vehicle with no accident history. The dealership gave me a clean carfax history report which I have on hand if needed. Toyota motors sales and southeast Toyota deerfield fl. Have been notified and E-mailed pictures of this problem. I have not received much cooperation with this problem from the manufacturer or distributor. Southeast offered to buy the car back for $4212. This is a 2010 Toyota Camry with 26777 miles. The car was involved in an accident on 04/12/10 in savannah ga. Letter about the accident is enclosed from service mgr. As well as pictures. I want to initiate a consumer complaint for deceptive trade practices and deficiency in service. Updated 03/10/11
S10 appropriate handling re Toyota vehicles sudden acceleration problem and other recall notices published by Toyota.*added information 5 pages the consumer stated he examined his recently purchased vehicle and he found it virtually impossible for the gas pedal and floor mat to become intermingled. The consumer stated the problem is much more serious than shortening thee gas pedal and replacing a floor mat as indicated in the recall. Updated 03/17/10 the consumer did not state he experienced any problems, but due to the news reports the vehicle has been garaged. Updated 04/06/10
- Round Rock, TX, USA
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Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) from:[xxx] subject:Toyota comments: I recall a similar problem with military aircraft, in which the engineers (myself included), could not isolate a system error. It was repeatedly fixed with no success. The problem fell down to a firmware error, on which the software was running. The firmware logic code was a third party provision to the system, and none of the engineers had real access to the logic circuitry. The firmware tested fine, and ran the test code as well, with no errors. It wasn't until the system was fully operational, that the system threw the errors. Since it was the firmware that threw the errors, none of the sensors or any of the system logs caught the problem. The vendor of the firmware "assumed" it was always the user code "the oem" that was at fault, and any log was aimed at monitoring the software execution, and not the firmware processing. In watching the major auto manufacturer come to his knees, it struck me as to how similar, the situation seems in this case, to what we experienced, in the air force. Perhaps there should be some modicum of consideration to the firmware architecture in your investigation, and not just the software. Just a thought for you to have fun with. Davec from NHTSA web site.
Consumer is concerned with the 2009 and 2010 Toyota Camry defect issues. The consumer owns the 2010 Camry and he and his wife purchased the 2009 Camry for their son. The consumer and his son are afraid to drive the vehicles. They want to return both vehicles.
2010 Toyota Camry concerned with recent Toyota recall. The consumer stated he examined his recently purchased vehicle and he found it virtually impossible for the gas pedal and floor mat to become intermingled. The consumer stated the problem is much more serious than shortening thee gas pedal and replacing a floor mat as indicated in the recall. Updated 03/17/10 the consumer did not state that he or his wife experienced any problems, but due to the news reports, they are afraid to drive the vehicle and it has since been garaged. The consumer listed several questions he would like to have answered. Updated 04/20/10 updated 10/27/10
2010 Toyota Camry. Consumer states they were not notified of recall which included their vehicle before the signing of their lease. Consumer seeks authorization to return vehicle and receive return of deposit paid updated 07/09/10. Updated 07/29/10 updated 08/03/10
I purchased a new 2010 Toyota Camry in Oct-2009 and I realized after 2-3 weeks that there is something wrong in there. The RPM goes high (and tries to stay there) when down-shifting even without the leg is off the gas paddle. While I understand that downshifting may increase RPM but then I feel like it wants to stay there by means of some un-intended acceleration. When I realized that there is something wrong, I just ignored the issue because I did not want to take the car to the dealer and let them mess it up further. I thought this is happening because it is a new car. After few miles driven, the issue will go away. But when I learned about the un-intended acceleration in January 2010, I realized that the issue is more serious and I should not ignore any more. I went to dealer but as I expected, they did not take it seriously and told me that the car runs as per design. I went for the recall too but it did not make any difference. Being an engineer, I myself have established few simple test cases where one can prove that there is definately something wrong in the car. And if the car runs as per design, then there is something wrong in the design itself. I knew in advance that taking the car to the dealership was not going to work. I purchased a new vehicle so that I can keep on driving it nicely for years to come but I neve expect it to be going to garage for such a serious issue in less than 3 months! I have not received any satisfactory answer/solution to my problem so far.
I have a 2010 Toyota Camry le. My car has driven "differently" since I purchased it. I will be at a stop light, and it will just start moving-even with my foot on the brake. It feels like it drives in cruise control and just doesn't let up. After this recall, I am 100% nervous to drive my vehicle. Is this how it starts? I call the 800 # and sit on hold forever, or I am told further information is forthcoming. I drive 60 miles a day and have a small child. My car is brand new, it should not be doing this.
A D V E R T I S E M E N T S
- Windsor Mill, MD, USA