This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Corolla. The contact stated that the dealer previously replaced the passenger's side air bag under an unknown recall; however, the air bag warning light illuminated after the recall repair was performed. The dealer was made aware of the failure but informed the contact that she needed to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I had the airbag repaired during the recall. However, the airbag warning light remains on. In addition, the speedometer has stopped at 299,999 although the trip meter still works. The paint is peeling and the roof is rusting which is classic for toyota.
I took my vehicle to the shop on 3/31/21 as I received a recall notice for the airbags. I am currently trying to pass inspection for registration renewal but have several warning lights; one of them being the airbag system. Obviously the problem has not been fixed.
I submitted my 2005 Toyota Corolla to Priority Toyota in Springfield, VA where they replaced my airbag on 9/05/2019 per the initial recall notice. The airbag light subsequently came back on after installation. When I returned it to the same dealer, they told me it was not related to the recall and that I-€™d have to pay to get it fixed. I took my vehicle to another certified mechanic for a second opinion. That mechanic determined it is a defect in the recall replacement airbag mechanism installed or the installation itself and advises me to take it back to the recall servicer dealer. Priority of Springfield has refused to honor the recall or acknowledge the defective equipment or improper installation on the 9/05/19 recall and remedy the defective recall equipment or service warranty they performed. The defective airbag replacement installed by the recall dealer Priority of Springfield is defective, inoperable and must be replaced or installation corrected OR be provided new equipment and installation at no charge per the 11/15/19 Safety Recall E04 - For Areas of High Absolute Humidity - UPDATE. I was told by NHTSA when I called to request my vehicle be added to the subsequent recall list for replacement again. It is not in the best interest of consumer safety that owners should be forced to bear the cost of replacing defective recall replacement airbags or Re installation of recall replacement airbags improperly or negligently installed by authorized Toyota dealers. Additionally, my vehicle is subject to Safety Recall E04 - For Areas of High Absolute Humidity - UPDATE published 11/15/2019 applicable to owners of vehicles originally sold in, or currently/previously registered in, areas of High Absolute Humidity, including Alabama and Georgia, both states in which my car was previously registered. I need NHTSA assistance in obtaining compliance by a local Toyota dealer in honoring this recall update pertinent to my vehicle. VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
The contact owns a 2005 Toyota Corolla. The contact stated that the vehicle was repaired under NHTSA campaign number: 19V741000 (air bags). The contact retrieved the vehicle however, the air bag warning light was illuminated. The vehicle was taken to dolan Toyota (2100 kietzke ln, reno, nv 89502) where it was diagnosed with the spiral cable assembly needing to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 92,248.
- Reno, NV, USA
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I received multiple recall letters from Toyota and contacted a local dealer avondale Toyota in avondale Arizona about 4 months ago. They said they had to order parts and would notify me when they received them. I checked back several times over the next month and was told they were on national back order. I contacted Toyota recall and they said the parts were available. I have been contacting the Toyota recall people with no success. What actions can be taken to get my car repaired?
I am being told that my car is not drivable and that it can be repaired at no cost to me but I am being told that I must drive it to a Toyota dealership on a later date. Which basically means I have to risk my life until then. I am then being told I won't get a loan vehicle. And that I won't be reimbursed for the expense of bringing the car to the dealership. I am being forced to miss work because I don't have a vehicle now. Which is all costing me a lot of money for something that was supposed to be at no cost to me.
The contact owned a 2005 Toyota Corolla. The contact called on behalf of her son the driver, whom was driving at 50 mph when another vehicle veered into his lane causing him to swerve, losing control and crashing into a guard rail head on. The contact stated that the air bags failed to deploy. The contact mentioned that the vehicle was previously serviced under an air bag recall on February 2, 2017. The vehicle was not taken back to the dealer for failure diagnosis as the vehicle was deemed a total loss and towed to a tow lot. The manufacturer was contacted and a case was opened. The contact stated that she believed the recall was for the passenger's air bag. The contact stated that the driver sustained injuries to his right eye, mouth and forehead that required medical attention as he was transported to the hospital by ambulance. The state police was present. The failure mileage was 169,000.
The vehicle was bought in usa in 2004, and was legally transferred to another country in 2010. The recalls were not received in time to take action and fix the car in usa. The other country does not have the “know how” to fix what is stated in the recalls (takata airbag recall and a engine control module recall). Can you stop sending safety recalls in usa and redirect them to the other country" can you provide the “know how” to the new country to fix the car" Toyota has offices and repair stores in the new country. The vehicle is not registered in usa dmv since 2010, but it is in the new countrys dmv.
NHTSA recall no. 19V-741: I received a letter from Toyota regarding this recall. I'm attaching copies of the letter, on which I wrote notes of my conversations with Toyota and with the dealership. I highlighted in yellow some information I believe is relevant to my complaint. Hall Toyota of elizabeth city is the nearest dealership to me, and is almost 2 hours drive away (about 90 miles). The recall notice from Toyota states, "if you are uncomfortable driving the vehicle to the dealership, please contact your local authorized Toyota dealer who will arrange for vehicle pick up." The dealership assigned me an advisor, russ, who said I needed to call Toyota to have them open a case and give me a case number. Russ said Toyota would then call the dealership and they would work out arrangements to pick up my vehicle. I called Toyota and spoke with someone named rafael, who gave me a case number (2002102338), but said the dealership was responsible for the towing charge. He said Toyota was not going to call the dealership, and that I needed to call the dealership to arrange towing. I called russ at the dealership, who said his supervisor was talking to Toyota and he would call me later. The next day, after not hearing back, I called russ, who said his supervisor had not yet heard back from Toyota, and the supervisor would call me when he had information from Toyota. Later that day russ called me to say Toyota agreed to cover $120 of the towing charge, which russ said would run around $500 to $550. The dealership would not pay the difference, so I would need to pay the rest myself. This seems contrary to what is stated in Toyota's letter. Rafael at Toyota stated they absolutely were not recommending I drive 2 hours to the dealership. I seem to be left with no good option. I'm obviously uncomfortable driving to the dealership, but I shouldn't need to pay $400+.
Last week while I was driving my car the airbag light came on. I was so worried for my safety to drive my car. I went online to search if my car had a airbag recall and it did. I made an appointment with the Toyota dealership to do the repair. While I was waiting there they told me that my car had another problem, I was supposed to replace the spiral cable (code B1811). If I didn't replace that the airbag light was still going to be there and the airbag wasn't going to work if I replace them. The horn on my car hasn't been working for so many years and I didn't know that was connected with the spiral cable assembly. I paid $510.22 to replace that. I'm the only owner for that car. Toyota company should have a recall for the spiral cable because it is connected to the airbag and we as a customer should not pay for replacement.my car had 11 recalls so far. Other Toyota's have recalls for the same problem but not with 2005 year old Toyota's.
On February 4, 2020, I took my Toyota Corolla to jim norton Toyota of okc, 8401 nw expressway, Oklahoma city, ok 73162, (405) 721-1911, for a safety recall. They did work on my car. They said that they did replace the air bag, but it would not work if I was in an accident. The air bag light is on, indicating that the wire related to it needed to be replaced. They said the cost of doing the wire replacement is not covered by the recall. It would cost about $700 to have the wire replaced. It seems that the wire replacement should have been done with the original bag replacement since it won't work without it. Am I required to pay the $700 to get the airbag in proper working order? the recall notice says that the remedy for the safety recall will be performed free of charge to me.
Takata recall. The contact owns a 2005 Toyota Corolla. While driving various speeds, the air bag warning indicator illuminated. The vehicle was taken to golling Toyota of Warren (27100 van dyke ave, Warren, mi 48093, (586) 758-2000) where it was diagnosed that the air bag assembly needed to be replaced. The vehicle was repaired; however, the failure recurred multiple times. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer provided case number: 1912183106. The failure mileage was approximately 187,736.
The airbag warning light came on when I started the car and stayed on. I contacted the dealer and found out that my vehicle was under recall for the airbag. I took it in and had that repair done, but the warning light did not go off. The dealer said it needs a new spiral cable assembly, at a cost of nearly $500. The dealer said the airbag may not inflate during a crash. In searching the internet for information about this repair, I discovered that other Toyota are under recall for this same problem. I would like my vehicle to be considered for inclusion in this recall and the cost of repair covered.
Nothing happened when I notified my dealer in medford Oregon last year. I called and asked to be notified when they received replacement airbags neccause when I called to get the recall taken care of, they said they were out of stock.. I have not heard back and am still waiting. Please ask the Toyota dealer to call me. [xxx] within 6 months. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Toyota Corolla. While driving, the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic and the air bag indicator was repaired, but the failure recurred. The contact was concerned that the air bags may not deploy in the event of a crash. The vehicle was taken to dublin Toyota (4321 Toyota dr, dublin, ca 94568, (925) 829-7700) where it was diagnosed with code: B1811 (SRS). The dealer stated that the spiral cable needed to be replaced and rechecked. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 158,000.
A D V E R T I S E M E N T S
- Boston, MA, USA