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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,946 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius lights problems

lights problem

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2007 Toyota Prius Owner Comments (Page 13 of 46)

« Read the previous 20 complaints

problem #661

Oct 272011


  • 88,000 miles


Headlights failed. Lights went completely out (both sides) while on high beams while driving on a rural windy road. I could have been killed! I had to pull over when they went out and I was driving on a rural windy road with lots of deer. I called my husband and he had me turn on my fog lamps to get home. My lights then only worked on low beams, but then with in a few days the passenger low beam goes out after about 5-10 of operation. Now both, on low beams are going out after 5-10 minutes of operation - high beams do not work at all. Took to dealership, told me it is the hid lights and would cost over $300 to change both. This is insane!!!!! your Agency knows this is a safety problem and has decided to let big Corp get away with robbing us. You are just as bad as Toyota for letting them knowingly get away with this and not even warning us owners about this happening. In addition, my rear drivers side tail light is now out and I was pulled over for a fix it ticket. Something is seriously wrong with the Prius and you are covering it up.

- Altaville, CA, USA

problem #660

Dec 202006


  • 1,000 miles
The mileage is between 30 and 35 mpg, which is a long ways from the sticker claim. The headlight goes on and off intermittently, even though replaced several times. Second headlight is also failing. The blower works only intermittently, usually after hitting a large bump in the road.

- Midvale, UT, USA

problem #659

Nov 052011

Prius 4-cyl

  • 50,000 miles
Passenger headlight went out while driving. When I went to replace it the next day, the light was working. Today (Dec 30, 2011) problem occurred again.

- Bloomfield, MI, USA

problem #658

Nov 052009

Prius 4-cyl

  • 35,000 miles


Hid light randomly go out. Sometimes the driver side, sometimes the passenger side...sometimes both. They usually come back on by turning them off and back on at the switch. Dealer quoted $700 per light to fix. Ridiculous for early failure of a "upgraded" light option that we had to pay extra for when we purchased the car.

- Dallas, TX, USA

problem #657

May 162011


  • 135,980 miles
Approximately one week after having my battery replaced by a Toyota dealership in temecula, ca the digital display on my dashboard stopped working and no longer displayed my speed, gas tank gauge, trip mileage or total mileage. After another week or so passed, the display, or cluster display, as it is listed on a Toyota repair estimate from November 3, 2011, would work intermittently by again displaying my speed, gas tank gauge, etc. The display would sometimes work for a few hours and then stop working, and not work again for several days or a week or more. Currently, it the display continues to work intermittently only, causing me to drive for days or a week or more with no visual display of how fast I am driving or how much gas I have remaining in my tank. This failure of the cluster display is a hazard to me and especially to my young teenage daughter because we do not know for sure how fast we are driving or how much gas we have remaining at any given time when the display stops working. I had my vehicle inspected by the Toyota dealership in temecula, ca and they recommended replacing the combo meter since they believe there is an open circuit in the combo meter, but they could not guarantee that their recommendation would resolve the problem. They then advised me that a service bulletin was issued for problems with the cluster display, but no recall has been ordered and they could not cover the cost of fixing the problem under warranty. I then called Toyota corporate offices at 800-331-4331and spoke to the service director, who offered me a 40% discount on the cost of replacing the combo meter on a reimbursement basis and said if a recall was ordered I would get a full refund. I believe the problem on my Toyota Prius of an intermittently functioning cluster display presents a significant hazard for the reasons stated above and warrants a recall.

- Temecula, CA, USA

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problem #656

Dec 202011

Prius 4-cyl

  • 57,000 miles
The headlights turn off while driving. Sometimes one, other times both. If I switch them off-on fast they come back on. So it's not a bulb. Toyota speculates that it could be a computer issue for each bulb and could cost over $700 each to fix. This is a very dangerous situation, we have a lot of joggers & kids on bikes in our area. If one light is out I don't always know & then I am now able to see their reflective material. Please issue the recall before someone get killed. Thank you

- Dededo, GU, USA

problem #655

Jul 012011

Prius 4-cyl

  • 100,000 miles


One or the other headlight will go out randomly while driving down the road at night. The only way to get the headlight to go back on is to turn the headlights off using the head lamp switch on the drivers steering column by turning it off and on quickly while driving. This head light going out safety issue will occur to either headlight at any moment, but seems to alternate between them. Have not lost both head lights at the same time yet. This loss of head lights will continue to occur every 2 -3 minutes. This is a safety issue and the distraction makes it hard to watch ahead on the road for any obstacles or to watch for wildlife ahead and makes it hard to see anything at a safe distance.

- Tower, MN, USA

problem #654

Oct 292011

Prius 4-cyl

  • 88,345 miles
One head light would go out when driving. Turing the lights on and off brings both lights back on. Sometimes the left goes out and sometimes the right.

- Ventura, CA, USA

problem #653

Oct 032011

Prius 4-cyl

  • miles
Headlights fail intermittently, without notice. Dealer has replaced one, the opposite side is also failing.

- The Villages, FL, USA

problem #652

Sep 142011

Prius 4-cyl

  • 102,000 miles
I have a 2007 Toyota Prius that I am having hid headlight issues. The passenger headlamp will go off at anytime and only come back on if you turn the light switch off then back on. I need help on this problem seeing as slot of Prius owners are having the same problem.

- Cottontown, TN, USA

problem #651

Dec 032011

Prius 4-cyl

  • 57,900 miles


No one injured. Minor problem, but Toyota refuses suggestions "for legal reasons", so I have to report it to you, and hope that you will relay to Toyota. Good car, good dash lighting system, nice rheostat to dim the instrument panel lights at night, to assist in night road visibility. The problem is that as you dim the instrument panel lights, the lighted symbol for the emergency flasher light switch goes completely dark before the instrument panel lights do. So, on a dark night, you dim the lights to make the instrument panel lights just bright enough to read, without excess reflection or distraction, and the emergency flasher switch becomes invisible because its light went completely out before the other instrument panel lights did. This increases distraction and reduces reaction time when you need to find and turn on the emergency flasher light switch. I doubt this problem is limited to just my car. The simple solution (everything seems simple to the guy not doing the work) would be to design and wire the dash panel lights so that the emergency flasher switch light stays a little brighter than all the other lights, as they all dim. That way, the switch you might most need in a hurry will be visible, even if you have dimmed your instrument panel lights. Quicker turn-on of the emergency flasher alerts following drivers sooner, increasing their safety, and mine. Thanks for working to keep us all safer on the road, and to improve the vehicles we drive.

- Penn Laird, VA, USA

problem #650

Sep 012009

Prius 4-cyl

  • 55,000 miles
My 2007 Prius has had the problem of having it's hid lights turn off at random since approximately 55,000 miles. Either the passenger or drivers side can turn off at will. At least one light will stay on at all times. As well, there are dimming issues when they do stay on. I have replaced the bulbs, but nothing has changed. The problem continued unabated. Since I am outside 50,000 miles, Toyota states they can do nothing. There was a settlement in this regard. Just driving down the road, one can other second generation Prius owners having the same problem. Visits to priuschat forums reveal thousands have the same problem. Most owners are out of the warranty period when this problem surfaces. Dealerships quote very high amounts to fix a problem that is clearly part of Toyota's faulty design. Bulbs go out all the time on all vehicles, but an owner should not be expected to replace the entire lighting system after 50,000 miles. This is a design flaw that should warrant a recall.

- Litchfield Park, AZ, USA

problem #649

Jun 012011

Prius 4-cyl

  • 70,500 miles
Right side headlight turns off when lights are on. Will turn back on when lights are turn off and back on. Replaced light with new bulb but did not solve problem.

- San Antonio, TX, USA

problem #648

Nov 022011

Prius 4-cyl

  • 42,386 miles
Front left hid headlight failed completely, resulting in unsafe driving situation. Please urge Toyota to recall the headlights on this vehicle. Thank you.

- Los Gatos, CA, USA

problem #647

Feb 252011

Prius 4-cyl

  • 31,214 miles
I have brought this vehicle to the Toyota dealer four times in this past year for intermittently working headlights. One or the other front headlight turn off without warning. When the headlights are (both) turned off then on, they usually, but not always, both come back on. The dealer is clueless even when problem is demonstrated to the head of the service department. Based on a review of internet chat groups, this seems to be a well known and documented problem, including a class action law suit filed earlier this year (collado et al V. Toyota motor sales).

- Juneau, AK, USA

problem #646

Oct 052011

Prius 4-cyl

  • 66,500 miles
Headlights randomly goes out while driving. When headlights out, interior lights (lighting of dashboard, etc.) continue. If you turn lights off, then on again, headlights work. Does not happen every time.

- Canoga Park, CA, USA

problem #645

Aug 012011

Prius 4-cyl

  • miles
Hid headlights go off at random times. The passengers side was first to start, now the driver side as well as both go off. The problem is occurring more frequently. When you switch the headlights from off to on they turn on. The vehicle has 100K miles. No warranty, dealers repair cost is approximately $550. I am shocked when I google my problem to see how many people are affected and more so the class action law suits that are there. This is far more than a burnt light bulb, it has to be looked into. I am a loyal Toyota customer of 31 years. Please help! I'm worried about the safety for my wife driving at night.

- Old Saybrook, CT, USA

problem #644

Sep 162011

Prius 4-cyl

  • 51,270 miles
It was last Friday evening, Sep 16,2011, when my car had around 51270 miles, I discovered that the hid bulbs in Prius is going off while driving, sometimes first on the passenger side and some times on driver, and after sometime it could go off on both sides.I am less than 5 years in my car.after doing research in the internet, I came to know about Toyota hid bulb head light problems, experienced by other Prius owners, and the class action law suit regarding this, and the fact that the Toyota has extended the warranty till 5 yr/50K miles. I mostly use the car during the day time to work(8 miles one way),and since all my friends/amenities/shopping are with in 5 mile radius, I dont get much chance to drive for a longer time during the night.all my night drives are rare and is mostly less than 10-15 mins.I also have fog lights in my car which gives some decent light, and when there are other cars in the road, or when the road is well lit, it is almost impossible to diagnose this problem, when the first headlight goes off.even when the second headlight goes off, under good road conditions, it is very difficult. It appears as some light dimming going on from inside the car, when only one head light goes off.further I did my 50K miles service less than a month ago. I called Toyota, opened a case(number:1109191158)and took the car to the dealer.the dealer diagnosed it and confirmed that it was due to hid bulbs, covered by the class action settlement.he also updated my case with Toyota.the Toyota agreed to cover the cost of the bulb but not the labor.I tried to escalate the situation with Toyota, but they were firm on their decision.they were more talking by the rule book, about the expiration of warranty, than trying to help me with my problem.clearly they have defective part, and they were unwilling to cover the complete cost. It would only be fair, if they refund the $112 labor cost.

- San Diego, CA, USA

problem #643

Jan 122011


  • 93,000 miles
The contact owns a 2007 Toyota Prius. The contact stated that while driving at various speeds, the headlights would turn off sporadically. The vehicle was taken to dealer who diagnosed that the headlights were defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 93,000 and the current mileage was 107,000.

- Fremont, CA, USA

problem #642

Jul 012010


  • 58,000 miles
I have been experiencing the same problem as most with the Prius hid headlights. While driving in dark or low light times the headlights will fail nearly causing accidents. Usually it is one headlight, but there have been several times in which both headlights have failed (serious issue). By turning the headlights off and back on temporary fixes the problem, yet the problem keeps occurring daily. In Jan. 2010 Toyota settled a class action law suit which only helped those personnel whose mileage was fewer than 50,000. What about the rest of the owners out there that are still left with this enormous safety issue. A safety recall needs to be done to protect all owners safety, not just those whose vehicle mileage is under 50,000.

- Dry Ridge , KY, USA

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