2012 Acura TSX body / paint NHTSA complaints: Structure:Body

NHTSA — Structure: Body Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Acura TSX body / paint problems

body / paint problem

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2012 Acura TSX Owner Comments

problem #3

Jun 052018

TSX

  • 95,200 miles

A D V E R T I S E M E N T S

I traveled 150 miles to purchase a 2012 Acura Tsx at calidad motors in concord ca. I was told my deal went through so that is why I drove that far. When I got there, checked out the car and stated the issues to the dealership, which were promised in the deal paper work that they would get fixed. I have contacted dealer and the dealership refuses to contact me back or assist me in this repair. I expressed that they sold me a vehicle that had been in an accident, due to what the repair shop had told me. I was told to send in the photos and a video of the damaged bumper and fog lamp area. They still have not responded to me. Since then, my bumper has fallen off and caused damage to the vehicle. I had my husband put the bumper back on to the vehicle.

- Orland, CA, USA

problem #2

Apr 112016

TSX

  • 51,800 miles
On Monday April 11, 2016 at approximately 9:40am while driving on I-15 North I heard a very loud noise which I found out after parking my car that the moonroof had shattered and was bent outward. It was not clear to me what happened or where the noise came from when I was driving, since there were no other vehicles in close vicinity and there were no loose objects on the road. I was driving roughly around 70mph when the moonroof unexpectedly shattered, all windows were closed, radio was off and the visor/shade to the moonroof was also closed. I immediately reported the situation to Acura of riverside in California where I originally purchased the car (brand new) and was referred to Acura client relations who then instructed me that I go to the nearest Acura dealership to have the car inspected.I took the car to kearny mesa Acura in san diego and they held my car all day on April 14. They did not inspect and examine the moonroof to determine what caused it to shatter. In conclusion, it is disingenuous for kearny mesa Acura to not even inspect the car and it is appalling and inexcusable for the case agent at Acura client relations to negligibly dismiss the report as żdamage is from outside influenceż. lastly, I took the car for inspection to Acura of riverside on April 23 and was told there is no impact on the moonroof but the decision is up to district parts & service manager at american Honda motor company, Inc. Acura of riverside called me on April 25, 2016 stating the district parts & service manager says damage was done by outside influence wow! this experience to say the least has been horrendous and unfair, as I write this I have a 2002 civic ex on the driveway currently on recall for the takata airbags and my family owns two more Acura Tsx's. I can only say shame on everything Acura and shame on everything Honda. Post note: (full letter attached in pdf)

- San Diego, CA, USA

problem #1

Nov 022015

TSX

  • miles
The red paint is fading in patches on the top surfaces-hood, roof, and trunk. Other boards report same problem with Honda/Acura red cars. Car has only 40,000 miles, garage kept. Dealer acknowledged issue. Offered to repaint hood only but could not gurantee match. Acura/Honda has defect in red paint they will not back

- Manvel, TX, USA

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