This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer bought this car at 30,040 miles. The car currently sits with 89,000 miles. I have had 18 recommended service visits totaling $19,240 and then on July 15, 2022 with no pre indicators or warnings the engine dies after a 95k full multipoint inspection that consumer had 3 weeks prior. The car has an impeccable Maintenace record. I did everything the dealer told me; and I still almost died on the 101 fwy going 70 mph on a conference call; the flashers didnt even work; the car dead and came to a hard halt and trucks were screeching around me with smoke coming from their tires because of the extreme hard stop and slamming on breaks, i was screaming for my life praying no one would slam into me. Metro who roams the fwy saved my life; without him i would be dead because of AUDI's HORRIBLY MANUFATCTURED VEHICLE. It seems as though the dealer purposefully sabotages my car as a woman; i have no alternative but to fix it and now they want $27,000 MORE for a new engine AND starter. so, in total; to drive 57,000 miles I've paid $37,000 cash for the car (I own the title)/ plus $19,240 in maintenance /repairs and now they want another 27,000 for the engine. i have no more money to give them. i recently returned my 3rd rental vehicle and i am out of funds on transportation. Ayudame ! How is this ethical? Song and Beverly consumer warranty act sect 1793.2.(d) & (g). California Health and Safety Codes 43204-43205.5. Audis Emission standards. California Code of regulations sect 3396.1-3399.6. Cal Code Regs. tit.16 / 3396.1. Thank you for reading this. ps. i have every receipt and document; so if you need anything further i am so organized it's ridiculous; please don't hesitate to ask.
Coolant leak from faulty water pump. This is a known issue from numerous models of Audis and has been the subject of recalls and extended warranty campaigns - but not on this particular model. I was forced to pay for the replacement of this known faulty part out of pocket.
The engine low oil light keeps coming on, the oil has been changed already, I-€™ve had the car for more than 7 months I haven-€™t even driven it over 5000 miles yet. Audi needs to fix this. The power train is also the same, some days it works okay and some days it doesn-€™t. The cars struggles sometimes to even reach speeds up to 50 mph.I-€™ve taken this vehicle to the Audi dealship as well as to a foreign certified mechanic shop. They can-€™t figure out the problem. The engine light should not be coming on randomly when I have fully serviced the vehicle. Audi please fix these problems.
Check engine light came on in October 2020 car was slow to take off for several weeks and seemed to take time to shift gears. Took to Audi mechanic and had to replace water pump -w/thermostat housing & intake manifold. Now I'm April 2021 car is back in shop because it wouldn't shift out of 1st gear suddenly when I was driving with my daughter in the car, I pulled over in a parking lot to turn car off and then got an error message stating transmission malfunction cannot reverse and had to have the car towed to mechanic again. I'm told it needs mechatronic unit replaced, replace timing cover due to oil leak, evap leak and wiper fluid is leaking.
- Kissimmee, FL, USA
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After recent car inspection due to recall for passenger occupant detection I was informed that water pump was leaking and it needs to be replaced. Vehicle has only 55 000 miles on it. Other Audi models appear to have the same issue and they have been recalled, however no recalls have been issued for Audi A3 2015. As a manufacturer Audi must take the responsibility for faulty parts and it should replace them on their own expense.
The water pump/thermostat housing is leaking coolant out of the engine. This occurs on nearly all mqb chassis VW/Audi's with the EA888 gen 3 2.0 tfsi engine. It is a widely known issue.
Car engine stopped working while in moving down the road. The car would not accelerate above 10 miles per hour. Check engine light came on without warning as the car stopped functioning. Passenger air bag was disengaged and indicated it would not deploy even though a passenger was sitting in the seat. Severe injury could have occurred if the car had been rear ended when the car stopped working. Car had been in for maintenance at all predesignated manufacturer's suggested mileage points without indication of any issues.
Excessive oil consumption car has 2,300 miles left to the 10K oil service check change and showing low oil. This is not normal Audi is trying to say to just top off the oil, yet excessive oil consumption will cause the car to need engine replacement earlier than it should at about 70-80-100K miles at best. There are many complaints and a class action that involved this issue but they refuse to do more than change oil and check for leaks when they know it is due to defective parts and I am under a certified warranty until October 2019
The contact owns a 2015 Audi A3. While driving approximately 10 mph, the vehicle shut off without warning. The vehicle was restarted, but the failure recurred and the check engine indicator illuminated. The vehicle was taken to Audi North park (210-960-6000, located at 15670 I-35, selma, tx 78154) where the technician diagnosed and replaced the fuel pump. The failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.
Lost compression at only 43,670 miles to fourth cylinder. Engine was rebuilt by Audi dealer. Found pieces of oil control ring from a piston in oil pan, air leaking through intake, seating surface for intake valve number 2 on cylinder 4 was burnt and unable to seat properly due to spring on that valve being weaker than others.
Check engine/ epc- both lights have signaled a dozen times. The first few times the dealership called them "misfires". eventually the car "symptoms" started to progress: When car is idling, car starts to act like it is about to stall. Then it progressed to hard/jerky shifts into 1st or 2nd gear. Now even at higher speeds it starts acting up- giving the feeling that the car may stall. This is a daily issue. Twice now car has failed to accelerate while entering highway. The worst situation occurred when car was bucking and refusing to go into 2nd gear. I had to pull over, on the on-ramp, turn off car and restart. Dash lights fade light/dark constantly. Originally I thought it was an automatic feature, going from day to night time lights. Like everything else it has increased w/ frequency & cannot be connected to change day/night light setting change. Key fob died while I was driving on highway, car stalled on highway. I restarted car using emergency procedure (aligning key fob next to key symbol on drive shaft)- this is meant to keep car running even w/ dead key battery. Car shut off multiple times waiting for tow truck- who then loaded my car while running because it stalled on him too. Did I mention the 4 days prior my car had been at the dealership - so either warning sign didn't correctly notify or they just ignored it. Fixed ignition coil, spark plugs current dealership diagnostic: Fault to bad injector somehow none of the recalls that apply to 2015 A3S apply to my vehicle. Even though most of the decriptions apply to car issues.
2015 Audi A3. Consumer writes in regards to vehicle engine compartment fire. The consumer stated the engine compartment caught fire. The vehicle sat in an open air site without a hood or windows, exposed to the winter elements. 13 days later it was inspected by the manufacturer, who determined the failure to be due to rodent nesting activity.
Vehicle was in motion on highway traveling at 65 mph. Engine ceased without warning. Absolutely no power or engine noise when accelerating. Vehicle went from 65 to 0 mph in seconds. No steering control as well!! could have been killed. Head of service at Audi dealership says that it happens all the time & Audi is doing absolutely nothing. Said do not take car back...they're playing "russian roulette" with your life and won't do anything until someone gets killed.....updated 06/21/17
At 5 months - engine almost overheated. Car towed to dealer where they found the fan and computer module failed and had to be replaced. At 7 months (current issue) - warning light came on and advised that brakes failed. Dealer found that the master brake cylinder failed. Internal camera showed seals failed and were leaking. This car is too new for such a major part to fail this way.
I bought a brand new 2.0 Audi A3 from the dealer this May. I got a low oil warning with only 2700 miles on the car, and the oil is dark and dirty compare to the loner car I got. It has been three times I brought my car back to the service department in the dealer, but they never solved the problem. First time, they toped up the oil. After two weeks, the oil was low again, so I brought it back. This time, they changed a new oil tank cap for me, but two weeks later, the oil was low. I drove it back to the service, this time actually the Audi company told me that is because my car is still in break-in period and just topped up the oil again. But as an engineer, I know it cannot be 2 qt per 1000 miles.
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- Harbor City, CA, USA