This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Audi A3. The contact stated that while driving approximately 25 MPH, the passenger-€™s side air bag off warning light illuminated. The vehicle was not taken to be diagnosed; however, the dealer was contacted and informed of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The VIN was included however, the vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The approximate failure mileage was 160,000.
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the Audi presence system fault warning chime and light was illuminated. The contact stated that the passenger-€™s side air bag warning light would illuminate whether or not there was a passenger seated in the seat. The approximate failure mileage was 68,000. Parts distribution disconnect.
The contact owns a 2015 Audi A5. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light had remained illuminated and the error message -€œpassenger air bag off-€ was displayed. The failure mileage was unavailable. Parts distribution disconnect.
The contact owns a 2015 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and Audi Stratham (58 Portsmouth Ave, Stratham, NH 03885) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger occupant detection system (PODS) warning light was illuminated. The dealer was made aware of the failure but canceled the scheduled appointments for diagnostic testing on numerous occasions. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000. Parts distribution disconnect.
- Alpharetta, GA, USA
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The contact owns a 2015 Audi A3. The contact stated while driving 60 MPH with her son sitting in the front passenger-€™s side seat, the passenger-€™s side air bag warning light illuminated intermittently. The contact continued to drive the vehicle. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the recall repair was not completed as the contact left with the vehicle to pick up her son from school. The contact stated that the dealer refused to honor the manufacturer's vehicle rental assistance offer. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000. Parts distribution disconnect.
There has been previous recall for the passenger seat occupation sensor in 2019, asking for a connector to be replaced. Approximately 3 months after the connector was replaced in late 2019, the airbag warning light in the dashboard turned on. That was approximately in March or April of 2020. The car was only lightly used during 2020 and the latest recall had not been issued. In early 2021, a letter with recall information arrived and stated that I shall not use the car with the passenger seat occupied if the warning light was on. I contacted Audi Service in May 2021 and was told that no parts were available to repair - About a month ago I received another letter repeating the warning and stating that parts were available. I tried to arrange an appointment but was again told, no parts were available and the earliest appointment would be available in May. As of now, the airbag warning light is on, the airbag indicator says -€œAirbag has been disabled-€ and the diagnostic readout reports -€œSensor resistance too high"
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the airbag warning light was illuminated. The dealer was made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle had previously been serviced four years ago for the recurring failure, and the dealer had replaced the passenger occupant detection system (PODS) sensor mat. The failure mileage was approximately 135,000. Parts distribution disconnect.
The warning lights that the Airbag is not functioning intermittently turns on and off and the car beeps incessantly. It is very distracting and has diverted my attention several times on the highway. This Recall has been pending since March 2021. I have been trying to schedule an appointment with the dealer to get it fixed and the response I get is there are no parts, call back next month. At this point I am concerned that Audi does not have the necessary parts and is simply wasting their customers time asking them to schedule appointments with the dealer. It will be great if the NHTSA can investigate this and update owners with what to expect here. I am concerned that I am driving this car without passenger airbags functioning for close to a year now!
I purchased this vehicle in Germany back in September 2020. It-€™s a US spec Audi that has the passenger air bag floor sensor recall that I can-€™t seem to get fixed by the German Audi dealership. How can I get this recall fixed in case I sell the car or want to ship it back stateside. They won-€™t ship a car with a potential safety recall outstanding. My phone number is [XXX] and I used my stateside address because the system will not accept my German address. Please contact me via phone number listed above or by email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
It has been nearly 9 months since this recall was issued. Audi cannot provide a remedy and cannot tell me when they can provide a remedy. I cannot transport a passenger in the front seat safely, and I cannot sell the car because Audi has issued a 'stop sell' order. Audi will not repurchase the car.
I experienced the exact scenario listed in NHTSA Recall Number21V198. Took the vehicle to my local Audi Dealer. Paid for the necessary safety repairs. Submitted for reimbursement with Audi USA reached out to them multiple times and they have refused to reimburse me for the parts and labor. Attached are the recall and emails between me and Audi USA. Thank you for any support you can provide.
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called Audi Fort Lauderdale (1200 N Federal Hwy, Fort Lauderdale, FL 33304, (954) 545-4650) and Audi North Miami(1995 NE 142nd St, North Miami, FL 33181, (305) 952-5900), and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the alarm repeatedly activated causing the battery to drain. The vehicle was repaired prior to the recall however, the failure persisted. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
The contact owns a 2015 Audi A3. The contact stated that the passenger occupant detection system (PODS) had failed to operate with a passenger seated in the front passenger-€™s seat. The contact then received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that an interim repair could be performed on the vehicle however, due to previous poor service, the contact decided not to have the recall repaired at that dealer. The contact then took the vehicle to Audi Gilbert (3235 S Gilbert Rd, Gilbert, AZ 85297) where they informed him that they would have to scan the vehicle prior to having the interim repair performed. The contact notified manufacturer and the manufacturer spoke with the dealer. The contact was called back by the manufacturer and was informed that since his vehicle was no longer under warranty he had to pay for the vehicle to be scanned, as well as, for the interim repair to be performed on the vehicle. The contact refused the service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000. Vin tool confirms parts not available.
After taking my '15 A3 to the dealer to have the Passenger Occupant Detection (POD) serviced, the issues started. For example, the passenger seatbelt sometimes chimes when no one is in the passenger seat, to the airbag shutting off when someone is seated in the passenger seat. As a result, I've reached out to my local Audi dealer to schedule an appointment to fix the issue. However, the service representative informed me that the recall is currently on hold due to parts not being readily available from Audi of North America to fix the issue. The dealer added my information to a waiting list and told me to wait for a phone call or an email when the PODS recall parts are available. Three months later, and I am still waiting.
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact stated that the air bag and the seat belt warning lights were illuminated. The approximate failure mileage was 48,500. Vin tool confirms parts not available.
My airbag light randomly goes off while driving or parked. Someone can be in or not in the seat. Shows they-€™re not buckled in while they are. It sounds with a ding. Documents at dealership where they told me it was my own issue. I was saving to do their repair recommendations.
The contact owns a 2015 Audi A3. The contact discovered that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer had been notified about the recall however, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
A D V E R T I S E M E N T S
- Mooresville, NC, USA