This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
i was in a pretty bad car accident, the car was totaled but the air bags didn-€™t deploy and i slammed my head on my steering wheel, i got side swiped and the driver door wasn-€™t able to be opened i had to kick it open and the front of the car hit a concrete pole going roughly 35 mph or more.
I have called my dealership and reached out to the vehicle manufacturer on their website numerous times over a 10 year period (at the very least since Audi announced agreed to the repairs). I keep on receiving notice postcards from Audi to have this scheduled with my local dealership. When I call they keep telling me to be patient, they will call me when one comes in. I have started to receive postcards from another dealer to schedule the repair...only this dealer is across the country in California! it does not seem to me when I contact Audi of America they don't really care. I only have approximately 70,000 miles on the car because I don't drive it with my family aboard(because of the factory installed takata front passenger anti personnel device). The only help from Audi was in the from of a recommendation "do not" use front passenger seat. To recap 12 year old vehicle, I believe I live in zone2, numerous attempts to both Audi of America and my local dealership, recall notices from California! *****update: As I was about to file this complaint I decided to call benzel busch Audi to check. And miraculously they have one. I was told by Audi of America through customer service representative greg M. on May 16, 2019, that he spoke to katherine at service and that they are awaiting parts and that she assured him that I was a priority and once the part arrives they will be reaching out to me directly. In the almost a year of waiting, no one has contacted me, not aoa or local dealer. I called her today Jan. 8, 2020 and scheduled a repair on Jan.13. It would seem that I am not a priority.
Takata recall. The contact owns a 2008 Audi A4. The contact received a recall notice for NHTSA campaign number: 18V427000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Audi North miami (1995 ne 142nd St, North miami, fl 33181, (305) 952-5900) and was informed that the parts were on backorder. The dealer failed to schedule a service appointment until the contact made several additional calls. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall- my Audi is at the dealership and they have not fixed the airbags that are defective and will kill.takata recall dealer failed to do the recall. It's been a months now. So it's dangerous driving the car without fixing the airbag problem, in case of a crash. Dealer is Audi of peabody
- Beverly, MA, USA
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Takata recall. The contact owns a 2008 Audi A4. The contact received a recall notification for NHTSA campaign number: 18V427000 (air bags). Bakersfield Audi (6000 wible rd, bakersfield, ca 93313, 888-352-4099) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 18V427000 (air bags); however, the parts were not available. Audi North atlanta (11505 alpharetta highway, roswell, ga 30076, 888-726-2520) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Ongoing issue with vehicle. Latest recall notice 6/18. Contacted dealer in buffalo, New York to schedule repair. Dealer states that they do not have any of the correct 'kit' on hand to do the repair. Apparently the vehicle needs an '01' kit. Dealer says they were awaiting kits from Audi. This was over a month ago. Dealer stated they would call when the kit arrived and notify me. Meanwhile I get postcard "recall campaign reminders' from Audi. The postcard advises to call the Audi customer service center but the voice message advises 'no one is available'.
Takata recall. The contact owns a 2008 Audi A4. The contact received a recall notice for NHTSA campaign number: 18V082000 (air bags). The contact had been waiting over three years to schedule a recall repair appointment. The dealer (Audi mendham, 26 E main St, mendham, NJ 07945, (866) 912-8151) was contacted and stated that the part was not available. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated air bag was replaced. Updated 12/18/18
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 18V082000 (air bags); however, the parts were not available. The dealer (Audi North orlando, 139 N Oregon St, sanford, fl 32771, 888-685-1813) was contacted and confirmed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Audi refuses to perform the recall for U.S citizens abroad. I am U.S. citizen currently based in europe, working for a U.S. it company. I am the original owner, the vehicle was until 2013 in the U.S., and I moved it temporarily to germany for my assignment here. I am planning to take the vehicle back home to the U.S. upon my return. I received the recall to my U.S. address and asked Audi to do the recommended repair in germany, where the vehicle is currently located. But they refuse to do so in germany. I am concerned that as a U.S. citizen abroad, that I am at risk with this vehicle and request Audi to perform the recommended repair also during my overseas assignment in germany.
Takata recall. It has been over a year and half since my first recall and repair letter and takata/Audi has still not fixed the issue. How is this not a major safety issue that has yet to be resolved.
Takata recall. The contact owns a 2008 Audi A4. The contact stated that NHTSA campaign number: 18V427000 (air bags) exceeded a reasonable amount of time for the recall repair. The dealer (Audi peabody, 252 andover St, peabody, MA 01960) stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 16V079000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (Audi des moines, 5190 merle hay rd, johnston, ia 50131) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 18V427000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (harmony motors, 621 brevard rd, asheville, nc 28806, (828) 232-4000) confirmed that the part was unavailable and was unable to verify when it would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 18V427000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (hoffman Audi of new london, 490 broad St, new london, ct 06320, (860) 447-5000) confirmed that the part was unavailable and provided an interim repair remedy. The contact went back to the dealer, but they were unable to verify when the parts would be supplied from the manufacturer. The contact was informed by the dealer that the parts could be available in 2 to 6 months. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall - I have been trying to get my passenger airbag replaced since the recall was issued. I have been calling my local Audi dealership in chantilly, va every month or so to check if the part is available, always get the same answer "someone will call you back" (they never do). I understand that takata went out of business but this is a safety issue and needs to be resolved by another manufacturer. My car at this moment is worthless, I will not be able to sell it with an open recall that has no remedy at this moment, nor can I have any passenger safely sit next to me. I am very disappointed with Audi for handling this so poorly and for not having a solution. In the meanwhile I get takata airbag recall mailing remainders from Audi about every other week, they make you think that the parts are available but they are not and for my older model car - a 2008 - they probably never will be. I will not buy another Audi ever again.
Takata recall. The contact owns a 2008 Audi A4. The contact received notification of NHTSA campaign number: 18V427000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Audi of danbury at (203) 744-5202 (located at 25 sugar hollow rd, danbury, ct 06810) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall ' I have been calling Audi rochester for months now trying to get this taken care of and I have been getting the run around non stop. I have left about 4 machine messages and nobody has yet to return my call. I am getting letter after letter about this recall.
A D V E R T I S E M E N T S
- Saylorsburg , PA, USA