This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Audi A4. While driving 15 mph, a warning indicator illuminated for a coolant leak. The vehicle was taken to the dealer (Audi of lynbrook, 855 sunrise hwy, lynbrook, NY 11563) where it was diagnosed that the water pump failed and needed replacement. The dealer stated that the contact would be responsible for the repair cost. The contact received notification of NHTSA campaign number: 18V229000 (engine and engine cooling). The manufacturer was made aware of the failure, but refused to reimburse the contact for the repairs. The vehicle was not repaired. The failure mileage was 98,400.
The contact owns a 2013 Audi A4. While attempting to start the vehicle, it vibrated abnormally. The contact stated that the check engine warning indicator illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission coolant valve fractured, which caused coolant to leak into the electronic control module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,500.
- Richmond, VA, USA
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- Jamaica, NY, USA