The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.

- Reston, VA, USA

The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Brooklyn, NY, USA

The contact owns a 2018 Audi A4. The contact received notification of NHTSA campaign number: 19V547000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi of stevens creek (3350 stevens creek blvd, san jose, ca 95117, (408) 215-9341) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sunnyville, CA, USA