This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Audi A6 with a belt failure. Consumer states that he did research about this failure and found out other people have had the problem too. He stated that when the water pump and thermostat was replaced or fixed the timing belt was not. The consumer stated his engine overheated and smoke began to emit from the engine. The consumer was informed the water pump to the coolant wasn't functioning properly. Prior to the incident, the check engine light illuminated, faulty coils were replaced and the vehicle had a leaking coolant bottle.
2002 Audi A6 breakdown. Nar 06/26/2003 the consumers vehicle broke down and had to be towed to the nearest dealership upon arrival all of the ignition coils had to be replaced. However, the Audi dealership did not make the customer aware of the ignition coils being inoperative until the incident had occurred. The consumer was very dissatisfied that Audi did not make customers aware of the vehicle defect. The consumer would like further investigations on any updated defects to date.
The ignition coils have failed on three separate occasions, which is not only inconvenient but dangerous as the car loses power without warning. Audi admits that the coils are defective but will not replace the remaining three until they actually fail. This makes the car unreliable as well as dangerous as the car loses power without warning. Audi acknowledges that the ignition coils are defective but will not replaced them until they fail. As there are six of them on my car, Audi acknowledges that the remaining three may also fail (one ignition failed twice so four more may fail). Accordingly the car is unreliable as well as dangerous but Audi refuses to put in non defective ignition coils. ****dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*****770841****
Ignition coils are defective and are reducing the performance of vehicle. Consumer received a letter from the manufacturer acknowledging defective coils, but will only replace when they fail.
This was the second time a coil failed on my car; the first time was last spring. Audi acknowledges problem but refuses to replace all coils, saying it will only replace those that have already failed, leaving a potential for six failures. Audi says upgraded coils are on back order and are therefore unavailable to most dealers. My dealer has at least two cars waiting for repair. This defect makes the car totally unreliable, since the failure happens without warning and renders the car virtually immobile. Driving it after the failure also risks damage to the catalytic converter and other components. There should be immediate notification of owners so they can at least try to avoid late night driving or other situations where they and their passengers might be at risk in case of coil failure. There should be a recall as soon as the coils are available.
A D V E R T I S E M E N T S
- Chicago, IL, USA