This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - for over a year, the Audi dealership from which I bought my car in Chicago has said on 3 different occasions - the last approximately 4 months ago - they don't have the replacement for it yet. However, I just read on your site that the interim repair is replacement with a new takata insulflator, which seems like it would be available. My car is 9 years old and I also read on your website that the risk of detonation increases with age. My car should be a priority.
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Audi brookline in brookline, MA) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I initially contacted the local Audi service dept (301-986-8800) on 8-26-16. They took my information and said that they would notify me when replacement bags were available. I just received my third notice from corporate Audi re the urgent nature of attending to the replacement. I again called my local Audi, was told to speak with the service manager. I left her a voicemail and received no call back. There should be a consequence to such behavior at the local level when the corporation purports to be interested in making their vehicles safe for their customers.
- Bethesda, MD, USA
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"takata recall" July will mark one year and Audi still hasn't replaced my defective airbag. I live in Georgia(zone a) and waiting a year to have something this dangerous not addressed is 100% unacceptable! these airbags have caused multiple deaths and with a family, not having someone sit in the front passenger seat is not an option. I'm forced to put my children in danger everyday driving them back and forth to school and Audi's response to their loyal costumers is don't drive the car or you can spend more money to trade up to a new car. I write this complaint in total frustration and hope that you can "move" Audi to do something about this life threatening issue. Thank you
Wondering when the airbag recall will be fixed. We have had the car since Sept. And we still have not heard anything about fixing this problem. We can not ride with anyone in the front seat.
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" we received notice date July 2016. Today is February 22, 2017 - waiting over 6 months for repair...no offer of a rental or compensation for a rental. Keep calling Audi who tells me that we are low risk and have been designated to wait until "high risk" are taken care of. One rep even said that they had not repaired any cars at the local Audi..dealership. My car is not getting any newer sitting in the garage as while Audi feels I am at low risk - I do not want to be in the paper as I or another driver has died as a result of a low-risk takata air bag incident. Understand a 2 or 3 month wait, but we are are half a year and more...can someone investigate Audi and find out why they are not repairing vehicles that have been recalled?
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Audi A6. The contact stated that the recall notice for NHTSA campaign number: 16V382000(air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available...updated 05/05/17 updated 08/22/2017
Takata recall: After receiving the recall notice in May 2016, I contacted Audi in September 2016 to find out the progress on resolving the airbag issue. They indicated that they had no solution and no timeframe for a solution. As of December 10, 2016, that still appears to be the case. I am concerned because the vehicle is 8 years old and we live near the coast in Florida. As I understand it, the recall priority is based partly on vehicle age and humidity in the area where the vehicle is used. I am trying to get some idea as to when this will be resolved. Thank you for your assistance in this matter. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number 16V382000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/05/17 updated 02/14/17.
Takata recall: Recall has been in effect since May 27, 2016 and no further updates have been provided by manufacturer, replacement/loaner and compensation requests have been denied, and no date has been provided for repairs. Manufacturer has advised to drive without a passenger "when possible" but I have no idea whether doing so is safe or if I'd be putting the vehicle occupants in significant danger. Manufacturer has been unhelpful and refuses to provide any additional information beyond contents of initial recall notice letter.
Takata recall. The contact owns a 2008 Audi A6. The contact received notification of NHTSA campaign number: 16V382000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Chicago, IL, USA