2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,040 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Audi A6 seat belts / air bags problems

seat belts / air bags problem

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2012 Audi A6 Owner Comments

problem #14

Feb 232021

A6

  • 122,080 miles

A D V E R T I S E M E N T S

I took my vehicle to repair for 2 recalls on 2/22/21, the next day 2/23/21 they called me telling me that I have to pay $ $550 for the repair. According to downtown Audi tech the ECU of my vehicle is defective because they cannot communicate with the vehicle's computer, before taking the vehicle to repair the recalls it was in good condition since I changed the oil and connected my scanner to reset the maintenance message on the vehicle dashboard. This is absurd that they want to scam their customers. Now they want to give me the vehicle without repairing the recalls and with lights on on the dashboard of my vehicle, this is not ethical or professional.

- Los Angeles, CA, USA

problem #13

Feb 052019

A6

  • 122,484 miles
Takata recal....this was taken to dealer in 2015 for the recall and fixed. Recently the air bag warning light came on and remained on. I took it to the dealer and was told the recall was for the ocd, not the module....they found a "faulty control module". the module is part of the ABS system. The ABS module and the airbag control model communicate together. I believe this should be a part of the recall on the airbag system. The module has been reset for now.....to replace.....that part costs $1456

- Granville, OH, USA

problem #12

Jun 012018

A6

  • miles
The contact owns a 2012 Audi A6. The contact stated that NHTSA campaign number: 18V229000 (engine) and NHTSA campaign number: 18V370000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notifications in June and July of 2018. The contact spoke with Audi clearwater (18940 us-19 clearwater, fl 33764, (888) 727-0742) several times and requested part information; however, the dealer stated that parts were not available for the repair. The dealer also stated that they did not have a time frame for when parts would be available. The manufacturer advised the contact to continue to check with the dealer regarding part availability. Parts distribution disconnect for NHTSA campaign number: 18V229000 and VIN tool confirms parts not available for NHTSA campaign number: 18V370000.

- Tampa, FL, USA

problem #11

Apr 012016

A6

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Audi A6. While driving approximately 60 mph, the vehicle suddenly reduced speed to approximately 15 mph and an unknown message was displayed. The vehicle was taken to Audi North atlanta (11505 alpharetta hwy, roswell, ga) where it was diagnosed that the engine cylinders failed. The vehicle was repaired. The vehicle later experienced frequent failures to start and was taken back to the dealer where it was again diagnosed with engine failure. The vehicle was repaired. In addition, the passenger side air bag sensor would illuminate while operating the vehicle, which was a safety concern. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

- Alpheretta, GA, USA

problem #10

May 162018

A6 4-cyl

  • miles
The contact owns a 2012 Audi A6. The contact received notification of NHTSA campaign numbers: 18V229000 (engine and engine cooling) and 18V370000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (braman BMW West palm beach, 2901 okeechobee boulevard, West palm beach, fl 33409, (561)-465-8293) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boynton Beach, FL, USA

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problem #9

May 162018

A6

  • miles
The contact owns a 2012 Audi A6. The contact received notification of NHTSA campaign number: 18V229000 (engine and engine cooling) and an unknown recall notice pertaining to the air bags. The contact called Audi jacksonville at 904-565-4000 (located at 7230 blanding blvd, jacksonville, fl 32244) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jacksonvill, FL, USA

problem #8

Jun 062018

A6

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Audi A6. The contact received notification of NHTSA campaign number: 18V004000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Audi brookline, 308 boylston St, brookline, MA 02445, (617) 734-2020) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brain Tree, MA, USA

problem #7

Jan 292018

A6

  • 82,000 miles
The contact owns a 2012 Audi A6. Whenever an occupant was seated in the passenger seat, the air bag warning indicator illuminated and the air bag off indicator below the radio flashed. The failure occurred for approximately three months. The vehicle was taken to the Audi grapevine dealer (1260 E state hwy 114, grapevine, tx 76051) where it was diagnosed that the pod system needed replacement. The manufacturer was notified of the failure and opened case number: 180078683. The vehicle was not repaired. The approximate failure mileage was 82,000.

- Longview, TX, USA

problem #6

May 012017

A6

  • miles
Reference NHTSA campaign number 15V823000, my 2012 Audi A6 falls within the model year as well as the as build date. I've been told by my local dealer I need the new pods (passenger occupancy detection system) installed since mine is bad. My Audi has the heated seats, but not air conditioned seats as identified in the campaign, but I have the same issue as described in the recall campaign. Even though my VIN doesn't pull up as affected, the issue is exactly as the campaign referenced above, and parts required to replace are the ones mentioned in the campaign. I feel my car should be covered and Audi didn't include all VIN's needed to be recalled.

- Pittsburgh, PA, USA

problem #5

Oct 052017

A6

  • 52,000 miles
Air bag fault light is on with front seat passengers in the seat and when not in the seat while vehicle is in operation. Audi service states, "verified airbag light on, ran gff, found passenger seat weight sensor has an intermittent open circuit fault. Inspected wiring, all wiring ok. Seat weight pods sensor has an internal open circuit and will need to be replaced." Audi also states, "a defective pods sensor can cause a failure of the airbag during impact due to a crash and therefore may not deploy." There is a current recall (74D1), for the same pods defect/failure related to 2012-13 Audi A6 and A7 with 'heated' and 'cooled' seats. This vehicle has 'heated' seats only. Upon online research, there are hundreds+ 2012/2013 Audi A6 vehicle owners with a VIN# not included in the recall and experiencing the same pods defect and is being asked by Audi to repair at consumer expense. Additionally, Audi service livermore, ca informed that parts may take months for ordering out of germany due to back-order and may take a week or more to repair, which includes using a 3rd party repair shop. Audi states they are not equipped to complete a repair of this major safety issue leaving this vehicle non-operational due to high risk of death should an accident occur.

- San Ramon, CA, USA

problem #4

May 012017

A6

  • 55,000 miles

A D V E R T I S E M E N T S

The passenger airbag is not turned on when a passenger sits in the seat. This means the airbag will not be deployed in the event of an accident. Took the car to the dealer, they indicated that the occupant detection sensor located in the seat was not working and needed to be replaced. My car is only 5 years old and has 67,000 miles. As this is a significant safety hazard which could lead to severe injuries or death, and given the car's relative low mileage, I do not understand how the manufacturer does not warranty this for a longer period of time. I was told that if I chose to have the dealer replace the seat sensor, it would cost me >$1,700.

- Yorba Linda, CA, USA

problem #3

Jun 022016

A6

  • 62,000 miles
Passenger occupant detection system switch went bad, disabling the airbag. $2,000+ quoted for repair. There is a recall on this model, this model year for that exact part malfunctioning but Audi says my VIN is excluded.

- Lagunas Niguel, CA, USA

problem #2

Feb 162016

A6

  • 22,000 miles
My 2012 Audi A6 was part of safety recall 74D1. Received the recall notice and immediately scheduled, with the dealership, to bring the car in for the necessary work. The service was performed on 02/16/16. When the vehicle was returned, the passenger occupant detection system began exhibiting the problem described in the recall notice. Prior to the recall the passenger airbag system had been working properly. The dealer and and the Audi technical field manager have worked on the vehicle but cannot get it to recognize when my wife is seated in the passenger seat. The current official position of Audi is that the system is operating to manufacturer's specification and no further action will be taken. I disagree with the conclusion since the passenger occupant detection system works fine of other Audi A6 vehicles without heated and cooled seats. It appears that the design of the A6 with heated/cooled seats is fundamentally the problem. I wrote a very detailed letter to Mr. Scott keogh with all of the details. I have attached that document for you review. Even after that letter the official position of Audi is that the system S working to manufacturer's specification. The bottom line is that on a daily basis when my 68 yer old wife in the passenger seat she is put at increase risk in the event of a accident that would require the airbag to deploy. I would appreciate any guidance you can provide to rectify this situation since it was part of an Audi / NHTSA safety recall

- Arlington Heights, IL, USA

problem #1

May 012016

A6

  • 75,000 miles
Reference NHTSA campaign number 15V823000, my Audi A6 falls within the model year as well as the as built time line. I've just been diagnosed by my local Audi dealer that my pods unit is bad. My Audi does have heated seats so it fits the problem description as released by Audi as well as NHTSA but due to the fact my VIN doesn't pull up this campaign. I believe that there are more Audi's affected within that model year as well as build time frame that could be affected by this. Even though my VIN might not pull it up if something were to happen there could be possible legal actions if the air bags didn't deploy properly.

- Madison, AL, USA

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