This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering wheel started to make a weird noise while turning the airbag light then came on the steering wheel buttons stopped working. Took the car to dealer and the clock spring was defective non working. This is a safety issue I paid $821.57 to fix this issue out of pocket. My car only has 50 k in mileage and the airbag would have not deployed if I was in an accident. This sounds like a safety issue needing a recall for this vehicle
noticed a clicking sound in the steering column that was intermittent; after a week, the airbag light lit up and stayed lit... per the manual, contacted Audi immediately for service. Was told it was a "clock spring module" and that it would take a few weeks for the part to come in. I was also told that the airbag would likely not activate in a crash... they could not guarantee it would also not automatically just deploy. It has now been over 2 months and the service department at Audi has told me that they have no idea when that part will be available. additionally, none of the other buttons on the steering column are active now.
- Williamsburg, VA, USA
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- Surprise, AZ, USA