really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Audi S5 brakes problems

brakes problem

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2010 Audi S5 Owner Comments

problem #1

May 222015


  • 5 miles


1) the main safety concern is the 7 speed dsg/S-tronic automatic transmission which feels jerky when reaching to a stop; the breaks fully engaged and the vehicle tries a sudden move forward due to this. Various tpi's related to the problem (tpi 2023830/1 jerk when stopping, hard 2-1 shift, S-tronic). Audi dealerships are asking for about 500$ just to upgrade the software on the transmission without a guarantee this will fix the problem. Also when shifting from N to D it is very sudden and forceful which feels unsafe. 2) brake safety concern: The break pedal sinks slowly to the floor under pressure although the breaks were completely serviced (new rotors, pads, master break cylinder and brake fluid). Tested other Audi vehicles and a similar behavior was noticed. 3) I had also a failed thermostat which I found to be under workshop campaign 19H3 2024932/1 that indicated same part number for the thermostat to fail but the dealership refused to replace it for free because the campaign did not including my car's VIN. Initially I was told to take in the car and they will fix it for free but that didn't happen. Why does it matter if the campaign does not include a certain VIN when the same part number was involved in the failure. As a final note I find outrageous the fact that Audi refuses to provide free software updates to fix design issues related to the gearbox and instead charge a considerable amount for fixing safety issue on their vehicles.

- Chicago, IL, USA

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