NHTSA — Exterior Lighting Problems

2007 Buick LaCrosse (Page 6 of 6)


really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
59,448 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Buick LaCrosse lights problems

lights problem

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2007 Buick LaCrosse Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #16

Dec 022013

LaCrosse 6-cyl

  • 56,000 miles


The low beams on this vehicle had been flickering on and off at night for a few days. Then the low beams would not come on at all on the night of December 2, 2012, high beams worked but the smell of burning plastic filled the car and I immediately shut off the engine. Upon inspection I found one of the relays, presumably the low beam relay, burned and melted inside the fuse block causing a small fire inside the fuse compartment which fortunately contained the fire but destroyed the entire fuse panel (block). This appears to be a well documented and common problem on the 2007 Buick Lacrosse and yet there is no recall. This is a top tier safety concern as it is only a matter of time before there is a fatality associated with this safety issue. I had the car repaired at a Buick dealer for a total of $616.15. This type of failure should not happen on a vehicle of this age or mileage, yet I am reading that I am not the only person to experience this same exact issue. I am researching all claims and considering a class action lawsuit to have this problem corrected. I feel as though GM owes me my $616.15 back and should correct this issue via a mass vehicle recall.

- Medina, OH, USA

problem #15

Dec 022013


  • 82,000 miles
The contact owns a 2007 Buick Lacrosse. The contact stated that while stopped at a traffic light, the low beam head lights failed as the windshield wipers activated independently. The contact mentioned that smoke was also emitting from the engine compartment. The contact discovered that the smoke had originated from the fuse box, which had caught on fire. The fire was extinguished but the fire department was not contacted. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 82,000.

- Seagoville, TX, USA

problem #14

Aug 162013


  • 60,459 miles
The contact owns a 2007 Buick Lacrosse. The contact stated that she started the engine and activated the low beam headlights but they would not illuminate. The vehicle was taken to the dealer for inspection where they stated that the low beam modular needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 60,459.

- Cincinnati , OH, USA

problem #13

Jul 212013

LaCrosse 6-cyl

  • 88,000 miles


I have had problems with my low beam headlamps for a couple of days now not turning on at night or they begin to flicker on and off causing me to drive with my high beams on.. but today I smelled an electrical fire as I parked and exited my car and saw smoke coming from under the hood and it turns out the relay for the headlamps was burning and melted. I removed it but it caused damage to the other relays next to this one and melted the actual fuse center. I haven't checked for possible damage to other components of my car yet but I will in the morning... this looks to be a common problem with this make of vehicle and still no recall has been made..

- Chicago, IL, USA

problem #12

Jul 022013

LaCrosse 6-cyl

  • 76,500 miles
Night highway driving the low beam headlights suddenly go out. Bad. High beams are ok. Fog lights are ok fortunately so I could drive home safely. Turn signals normal. Only the low beam headlights appear to be affected. They resumed working the next vehicle use, the next day. Updated 9/19/13 updated 09/24/2013

- Palmyra, VA, USA

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problem #11

Nov 112011


  • 82,000 miles
While driving on the highway in the rain, my headlights went out. I was terrified. Turning the switch on and off would not fix the problem. I took the car to the dealership. They said they could not duplicate the problem and would not fix it. I had taken the car to the dealership shortly after purchase in 2009 and had complained of leaking seal on the top edge of the driver's side door in the rain. Water would drip all over my left arm, shoulder and arm rest. They said they could not duplicate the problem and would not fix it. Now the headlights will refuse to work on an intermittent basis. The dealership will not fix it. The dash reads headlights suggested but they will not come on. I can use the dimmer on the steering column and the bright lights will work, but driving with bright lights into oncoming traffic is dangerous. I need to have a dealer fix this problem. I took the car through a car wash for the first time the other day and the lights have been acting up again. Please have someone contact me and authorize repairs at the dealership. I am afraid to drive even a short distance at night not knowing when my headlights will suddenly go out again. It has happened several times now. It really scares me and concerns me that a dealership would not repair the problem. Updated 09/10/13 the consumer also stated there was a noise coming from the steering, a squeaking noise coming from the dash area, and water would drip through the top door, every time it rained. Also, there was a vibration issue, so the dealer replaced the tires, but it didn't resolve the issue.

- Lakeland, FL, USA

problem #10

Apr 132013


  • 63,000 miles


I was having intermittent headlight issues with my car, I would drive and the headlights would randomly shut off, I would pull over and they would come back on about 3 minutes later. I did some research and tried replacing the headlight relay, this seemed to fix the problem for about 2 weeks. On the night of April 13, I was at the mall and when returning to my car, it wouldn't start. I had the car jumped and the fuse box caught on fire. The headlight relay had melted and destroyed my fuse box. I had my fuse box replaced and again, everything was fine for about 2 weeks, when I started getting the intermittent issue again. Last night, May 1st, my car again died. This time, all fuses and relays were removed before jump starting my car, but you can look at the relay and see that it has been melting once again. I've researched online and can't find a proper fix for this. The relay has been replaced and it's not fixing the problem.

- Houston, TX, USA

problem #9

Feb 202013

LaCrosse 6-cyl

  • 67,300 miles
While driving down the highway one night the low beams suddenly went out. I was force to use the high beams until I could pull over. Inside the car I could smell something burning, something electrical. Once I pulled over I notice smoke coming from under the hood and that the fuse block under the hood was on fire, which hold fuses and relays. The two relays that was affected were the low beam and high windshield wiper, so they no longer work.

- Conway, SC, USA

problem #8

Aug 232012

LaCrosse 6-cyl

  • 82,000 miles
While driving on local freeway low beam headlights suddenly went out and could not be turned on manually. Has been occurring intermittently since that time. I am afraid to drive this car at night as this is very dangerous.

- Portland, TX, USA

problem #7

Jun 012012


  • 70,000 miles
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving approximately 65 mph the headlights stopped illuminating. The contact mentioned that the failure occurs intermittently. The vehicle was not taken to the dealer for diagnostic. The vehicle was not repaired. The approximate failure mileage was 70,000.

- Gentry, AR, USA

problem #6

Dec 092011


  • 45,000 miles


The contact owns a 2007 Buick Lacrosse. While driving approximately 45 mph with the headlights activated, suddenly the headlights became inoperable. The contact was able to maneuver to the side of the road where the high beam headlights were engaged which allowed the contact to resume driving. The vehicle was taken to an independent mechanic who stated the failure was related to the faulty body control module. The vehicle was not repaired. The manufacturer was notified of the malfunction. The approximate failure mileage was 45,000.

- Johnstown , PA, USA

problem #5

Jul 112010

LaCrosse 6-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns 2007 Buick Lacrosse cx. The contact was driving approximately 45 mph when the headlights suddenly failed to illuminate. The contact engaged the high beam headlights to continue driving with proper illumination. The vehicle was taken to an authorized dealer where they were unable to duplicate the problem. The failure persisted and was not repaired. The failure mileage was approximately 25,000. Updated 06/17/11 updated 1/24/2012

- Richmond , VA, USA

problem #4

Mar 192011


  • 58,000 miles
The contact owns a 2007 Buick Lacrosse. The contact was driving at an unknown speed when the headlights failed and would not re-illuminate despite the contacts attempts. The contact had to utilize the high beam lights and the vehicle was taken to an authorized dealer where the contact was advised that a relay switch would need to be replaced. The vehicle was not repaired. The failure and current mileages were 58,000.

- Owensboro, KY, USA

problem #3

Oct 282010


  • 55,000 miles
While I was driving at night my low headlights went out. The highbeams work.

- Detroit, MI, USA

problem #2

Sep 122009


  • 36,000 miles
In the past six months, the headlights on my 2007 Buick Lacrosse have turned off on their own several times. Twice this has occurred at night and twice during twilight. Adjusting the headlight switch does nothing to affect the lights. This problem affects the low beam lights only. The car has been taken to the dealer with this reported problem 3 times. They report that no problem was found, but they did replace a part once that has had not remedied the problem.

- Glen Carbon, IL, USA

problem #1

Nov 082008


  • 49,000 miles
The contact owns a 2007 Buick Lacrosse. The instrument panel indicators and headlights dimmed twice. The second time the failure occurred was while driving 70 mph. When the contact moved the dimmer button, the instrument panel indicators illuminated again, but the high beam headlights illuminated instead of the normal beams. The vehicle was taken to the dealer twice and they found no failures; however, they replaced a part. The contact was unsure of which part was replaced; however, it did not correct the failure. The failure mileage was 49,000 and current mileage was 50,000.

- Silver Creek, MS, USA

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