The contact owns a 2011 Buick Lucerne. While driving 60 mph, the engine stalled and the steering wheel seized without warning. It took the contact several minutes to restart the vehicle. The failure occurred on several occasions and, each time the vehicle stalled, the contact was locked inside the vehicle due to the electronic lock system within the vehicle. The vehicle was not diagnosed nor repaired. The contact serviced the vehicle himself and found that the wiring harness had melted and the engine warning indicator illuminated. The manufacturer was notified. The failure mileage was 118,000.

- Parma, OH, USA

While drive on freeway at about 60 mph; went into a slit left corner and upon exiting the corner the steering hung up and would not turn back to the right. With much pressure on the steering wheel to the right there was a pop in the steering and the car responded to the right. With in a minute on the next corner the same thing happened. The car was driven 10 miles and parked about 20 minutes. While driving thought the parking lot on a 90 degree left turn it happened a 3rd time and took more force to get the steering to free up to the right. It happened one more time before leaving the parking lot. The dealership that sold the car to use was across the street and the car was left with them for repair. The deal was unable to get the car to do it while test driving. Buick and the dealership refuse to invest the time to or money to give us a root cause or corrective action. Their solution is to keep driving it until the problem is permanent or we can bring it in and they can simulate it in the shop. I'm disappointed that human safety is not their concern.

- Soda Springs, ID, USA