This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1996 Buick Regal. Consumer stated the power steering was not crimped properly. The ball bearing went through the gear box which caused the driver to lose control of the vehicle and crashed. The consumer discovered there was a recall, on the steering. However, he was informed his vehicle was not included in the recall.
There is a severe problem with the steering. We brought the vehicle to a garage and we were told that there is a recall on the vehicle to correct the rack and pinion steering. We called Buick and were told that the recall is VIN specific and that our VIN was not recalled. We were advised by Buick that it was just a coincidence that our vehicle was the same year, make and model as the recall and had the same problem and that we would have to pay one of their dealers to look at it.
The contact owns 1996 Buick Regal. The contact stated that the check engine light illuminated during an oil change. After the oil change, the engine light illuminated again and the contact had the battery changed. She drove approximately one and a half miles, made a right turn, and attempted to make a left turn when the steering wheel locked. The failure occurred while driving 10 mph. The contact had to shift the vehicle in reverse in order to move the wheel. The contact referenced NHTSA recall # 03V527000 (steering:rack and pinion). The current mileage is 86,000 and failure mileage was 85,000.
A D V E R T I S E M E N T S
- Maple Falls, WA, USA