This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Buick Regal. Consumer writes in regards to wiring harness safety recall. The consumer requested to reimbursed for repairs made to the vehicle. Updated 10/05/2017
In August 2016, I received an "important safety recall" #30710 from Buick. The explanation was "the wiring harness for the power seats may contact the seat frame, chafe, a short circuit could occur, resulting in inoperative power seat adjustments, flickering lights on the instrument panel, sparking or smoke under the seat, and possible fire." Having not heard anything, I contacted my Agency on 9/22/16 and was told "no parts were available." On 11/23/16, burns Buick said, "GM has no solution. I contacted GM and spoke with [xxx] who did not have an answer. On 11/30/16, GM's [xxx] suggested that no date or supplies have been set. Do I need to have a fire in my car while my grandchildren are in the back seat for GM to finally determine this is really an "important safety recall"" why should it take 5 months without any solution" I ride in fear everyday knowing that I am sitting on a time bomb. Please condemn this failure to provide solutions to this problem and fine them so that they do not do it to anyone else in the future. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Cherry Hill, NJ, USA
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- Twin Falls, ID, USA