This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jack for my 1997 Buick Riviera collapsed when I tried to change tire. Fortunately, I had not removed the flat tire yet and was not injured. This was the first time I had ever used the jack since the car was new. I still have the defective jack. I also own a 1995 Buick Riviera and its jack is much sturdier and has never been a problem. I showed the broken jack to my auto mechanic. He said the jack was unsafe and never should have been part of the equipment for the car. He said the jack was too small and lightweight for the Buick Riviera. I could have been seriously injured if I had been under the car or attempting to replace the flat tire when the jack collapsed.
- Lake Elsinore, CA, USA
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- Lake Elsinore, CA, USA