This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated the headlight assembly deteriorated, which caused a misalignment of the headlights. Dealer had been contacted. Cadillac refused to pay for the cost of each headlight replacement. The consumer felt this should be a recall.
Consumer can hear grinding and loud noises in the brakes, brake pads and rotors have been replaced twice. Consumer states he has never experienced any noise or grinding in the brakes until the vehicle was serviced for replacement of brakes and rotors. Since replacement of the brakes and rotors, consumer is still experiencing loud noises and grinding in the brake system. Consumer states the car was being serviced for a light bulb replacement.
- Oxon Hill, MD, USA
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- Altamonte Springs, FL, USA