This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving steering wheel had to be steered to the left to avoid vehicle from going automatically to the right. Took vehicle to the dealer, and dealer determined that something in the front end was bent.
Would be driving and tires would feelunevenly. All tires were wearing out excessively. Was having trouble with alignment. Had taken vehicle to dealership, and twice to an independent mechanic.also, had other problems with vehicle.
Car was making a grinding sound under hood. Was told timing chain tensioner was almost broken. Dlr replaced tensioner, timing chain, and idler pulley. Car has had 6 alignments since 10/13/00. Car still pulls to left and wears out tires prematurely. Car has 47,000 miles on itand has 3rd set of tires on it. Car had a oil leak on valve cover gaskets. Dlr repaired and replaced. Car hesitates and surges forward. Dlr has not found problem. Car has abnormal shift patterns. Sometimes shift down to a lower gear causing car to lose power and speed, then shifts back to overdrive without depressing accelerator. Dlr has not found a problem. There is a sound from rear of car. Sounds like bad shocks. Dlr replaced frame support bushings and lower control arms. Noise still there. There are too many problems to report here. Car has serious problems and has been to dealership for extensive warranty work 9 times within our 7 months of ownership. The last visit, the sealership had the car for 15 days trying to repair the car, and now, most of the same things that were suppose to be repaired are still faulty. Today, the heating system went out. There is no heat in the car now. We will be returning back to dealership this morning. We have written the manufacturer and will be sending that letter off today also.
Excessive wear of tires due to poor alignment from manufacturer. Manufacturer is aware of problem, nothing is being done to correct it. Steel belts were showing through, and could cause greater damage. The manufacturer's service representative acknowledges that the vehicle had engineering design flaw.
- Weatherford, TX, USA
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Front end alignment and suspension problem caused extremely premature wear of the tires (flat spots and cupping) and vibrations which at times are violent. Nlm
Front end alignment and suspension problem caused extremely premature wear of the tires (flat spots and cupping) and vibrations which at times are violent. Nlm
Goodyear tires were replaced many times due to the premature wear caused by the alignment which also caused vibration, vehicle was sold to the customer with tires that had no tread.
When using cruise control and applying brakes, cruise control makes a loud clunking noise. Also, radio and poor reception problems, as well as front suspension causing the car to wobble and vibrate at certain speeds.
Outer tie rods failed, causing the vehicle to shimmy and pull to the left and right. This also caused premature wear of the tires. Dealer repaired problem.
Constantly out of alignment. Steering pulls left, now notified on 1/1O/200 that "tires are bad" due to car being out of alignment ! dealer manager contacted. States he has no power to replace tires or to guarantee I will not be charged excessive wear at lease termination in 4 monthsmg acted and.
This car has had ongoing problems with various electrical components. The dealer is often unable to replicate the problem while in the repair shop. The car has been serviced for electrical malfunctions of various nature 19 times, and in the repair shop 44 days. It has been out of the shop 2 days and again the door locks will not let us in the vehicle. This started with the rear door lock not letting us out of or into the car. The problem now affects all four doors. They cannot be locked or unlocked using the remote, the key, or manually. We therefore must exit and enter using the windows. The windows (all4) have also malfunctioned. The dash lights ABS, traction control, replace wiper fluid, illuminate when there is not a problem. The O2 sensor has been replaced. The alignment on the wheels has also caused repeated problems and I have replace 4 tires. The car intermittently dies while driving. The dealer is unable to replicate the problem and says Cadillac just do that sometimes! my daughter ended up in the median of 71 hwy after the car died at 70 miles per hr. The dealer has replaced the battery, the starter, many various doorlock parts and harness wiring, ABS wiring, traction control wiring, and worked on the ignition switch. The problems still occur. We now carry a hammer with us to break out of the car in an emergency should the doorlocks not work.( dot number: Tire size: Fits cater )
A D V E R T I S E M E N T S
- Manteca, CA, USA