This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 9/30/03, I was driving to work on U.S. hi-way 45 in heavy rush hour traffic, and the 2.7L engine on my 2001 Chrysler Concorde suddenly failed. When the car was later towed to the local Chrysler dealer and the proble dianosed, I was informed the engine was completely gone due to sludge build-up. Further more the service dept. Manager suggeted that it appreaded that I had not changed the oil during the two years I had driven the car. (untrue) the problem was not covered by warrenty (expired by 6,000 miles)and Chrysler and the dealership refused to cover any of the extimated cost.($6,900 for new engine or $4,000 for a used 30-day warrenty engine).
While driving my 2001 Chrysler Concorde down the interstate at 65mph with my three children, the engine stopped functioning and I lost control of my car. I had no power steering and no power brakes. Fortunately I got off the highway avoiding serious injury. Chrysler states that the engine has excessive sludge and will not honor the warranty. I believe that the engine has some problem that results in it getting too hot which creates this sludge problem. Even on short 4 mile trips the hood and engine compartment are to hot to touch. These cars are a danger to drive and could pose a risk to anyone who is not strong enough to pull the car over without the benefit of power steering and brakes.
Car seized at 55 mph power steering locked up. Dealer inspected it was due to sludge build up. Provided all oil changes and extended warranty claim was denied.
- Huntersville, NC, USA
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- Tupelo, MS, USA