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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
53,538 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country engine problems

engine problem

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1996 Chrysler Town & Country Owner Comments

problem #8

Mar 012014

Town & Country 6-cyl

  • miles


I was driving on the highway in the pouring down rain when my windshield wipers stopped working, I could hear the windshield wiper motor still going but the wiper arms would not move. We had pulled off the highway but there was nothing around for miles. We got back on the highway and my son would push the wiper arm down when it had went to his side so we could drive a little further to pull off the freeway in an occupied area. It had stopped raining and as we were driving the engine completely died on us, it would not start back up. My minivan had to be towed from a town over 50 miles from where we live. I had my children in the minivan with me and it was a really terrifying ordeal.

- Yuba City, CA, USA

problem #7

Dec 272011

Town & Country

  • 137,308 miles
The contact owns a 1996 Chrysler Town and country. The contact stated that while driving between 40-50 mph, the vehicle vibrated and jerked violently. The vehicle was taken to a local tire facility where the tires were replaced, but failure was located at the front motor mount connector. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage was 137,308.

- Gaston , OR, USA

problem #6

Nov 142008

Town & Country

  • miles
The 1996 Town & Country van lost its heat..unknown to me, it was losing anti freeze also. I took it to local mechanic and they said I better fix it then. Or my motor would burn up a hose connects to radiator to heater core...metal. It cost me 60/00 to solve this problem.

- Hendersonville, TN, USA

problem #5

Jun 282008

Town & Country

  • 80,000 miles


The serpentine belt on our 1996 Chrysler Town & Country lxi, makes a horrible screeching sound, that we've almost come to appreciate, when faced with it's alternative silence, when the serpentine belt gets wet & slips off. The immediate & dangerous result is loss of power steering, leaving the driver surprised with their inability to safely maneuver the van. Within less than a minute, a fast hazard bell sounds & the engine temperature sensor is pinned at hot. If the driver is quick, strong, & lucky enough, to get the family "safely" off the road, before the water pump fries, stalling the van in traffic, they are now left stranded. We've had the serpentine belt & tensioner pulley replaced twice, the last time at Chrysler, and still the problem has not been corrected. We've checked for recalls but Chrysler states that this is not a life threatening failure, so no recall has been made. This has happens to us often enough that we keep a wrench in our van, so my husband can attempt to retrieve & re-seat the belt onto the tensioner, in the pouring rain. We've read many complaints about this same problem & can't understand why Chrysler doesn't think loss of steering & sudden heat pump failure is not life threatening. If one of their ceos were to find themselves struggling their family van quickly off the road, standing over, or even lying under their engine, in the pouring rain, while the rest of the family hopes that he isn't injured making the repair, hit by lightening, or by a distracted driver, perhaps they would recall this system. We've spent a lot of time & money on repairs, & have come across an off-market product designed to fix this specific, widely recognized Chrysler product issue, and just purchased it. We find it disgusting to see that the possibility of this problem being addressed may depend on the number of deaths, or persons injured, before Chrysler takes any responsibility. They could at least acquire or cover the cost of the off-market repair kit.

- Melbourne, FL, USA

problem #4

Apr 272008

Town & Country

  • 116,000 miles
The serpentine belt came off our Chrysler Town & Country in a driving rain storm. We were stranded in charlotte, North Carolina 70 miles from home until after midnight when a friend came and drove us home. We left our van in a parking lot overnight. We are hoping that it is not vandalized or stolen when we go today to repair it. When this belt comes off, power steering is gone, which can cause an accident leading to serious injury or death. This is a common problem that all automobile mechanics and Chrysler van owners know about, but Chrysler refuses to acknowledge the problem. The fix is an aftermarket parts kit by gates (part number 38379K) and Goodyear (parts number 49215K) that the consumer must bear the entire expense of installing.

- Asheboro, NC, USA

problem #3

Apr 162003

Town & Country

  • Automatic transmission
  • 95,000 miles
While driving vehicle shut off. Dealers serviced the vehicle several times, but could not find any defects. The consumer claims the vehicle it stalls out randomly.

- Columbia Falls, MT, USA

problem #2

Oct 152002

Town & Country

  • Automatic transmission
  • 0 miles
Why is there no recall for the transmission problems with so many complaints? we cannot get it to go at a stop sign or turning a corner, which is very dangerous, and have seen numerous other complaints of this nature. The windshield wipers still go on intermitantly surprising the driver.

- Kalamazoo, MI, USA

problem #1

Jun 152002

Town & Country

  • Automatic transmission
  • 0 miles
This van has been nothing but a failure since I bought it. I have kept up the oil changes and maintenance as needed. The paint is coming of off the grill and the paint on the rest of the van is not holding up. I have replaced: Timing belt 3 times power steering pump once the thermostat twice the relay switch three times and it still does not work the relay on the motor once the air conditioning is failing in the front the rear door lock on the passenger side doesn't work my transmission is going out very soon I am a single parent in a large metroplex. I need my car to get to work. I cannot afford to buy another car now.

- Lewisville, TX, USA

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