CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In November 2006, I began hearing a clunking noise from the front end. The mechanic told me that the tie rod end was broken. This failure was at 32,463 miles and cost me $170. In March 2007, I heard the same clunking noise from the front end. The mechanic told me that the sway bar links, sway bar bushings, and stabilizer control links were broken. This failure occurred at 38,347 miles and cost me $350. I heard the same clunking noise again in March 2008. The mechanic said that the sway bar bushings were broken again. Fortunately, this was under warranty. This failure occurred at 55,214 miles. I heard the same clunking noise again in December 2008. The mechanic said that the sway bar links and stabilizer bar control links were broken again. This failure occurred at 67,579 miles and cost me $200. After this repair was made, I continued to hear the noise. The mechanic said that the sway bar bushings are broken again. My mechanic says that this is a common problem with 2005 Town & Country vehicles, and he does not understand why Chrysler does not recall these parts. This is a continuous problem that is costing me a lot of money. The vehicle only has 68,000 miles on it, and my mechanic says that I can expect these front end problems to continue. He also says it is a safety issue as these failures can cause loss of control of the vehicle. I have a young child with me most of the time, and I am worried about our safety.
Hit bump in the road and the pulled to the right of the road were I was final able to stop, the right top strut plate broke, drove very slowly home called the dealer where purchased the van and they took out strut and the strut plate, the strut plate was complete rotted replaced with new strut plate.
2005 Chrysler Town & Country, touring model. Vehicle has numerous problems with front end suspension system. Front brakes were replaced at 35K. Tires were replaced at 33K because of wear on front tires. Rotors were redone at 26K. Sway bar links and bushings were replaced at 35K. Also, a critical bolt on rear suspension was missing when vehicle was purchased.
Started hearing bumping noises from front end. Took to repair shop. They replaced tie rod ends and swing arm bushings. Noise reduced, but stil bumping on acceleration. Returned, had to replace front top engine mount.
Driving through a parking lot and was waiting in a long line at a stop sign before heading out to the road when a horrible grinding, almost dragging sound occurred in the front of the vehicle. Sounded as if something was caught and was being dragged under the front of the vehicle. Drove 4 feet to move out of the traffic lane and the grinding did not stop. Pulled over, stopped, looked under car; nothing. Put vehicle in drive, grinding sound. Had vehicle towed to dealership. The right front cv axle had broken. Vehicle has 52,014 miles. Had young children in car was doing under 10 miles an hour.
- Valrico, FL, USA
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Purchased a 2005 Jeep unlimited May 2005. August 2006 noticed a steering vibration at speeds of 53-55 mph. Dealer said they tightened the stabilizer arm and that the vibration problem was due to tire cupping. They immediately went into rhetoric about proper tire rotation and sent me on my way. I took the Jeep to a different mechanic that said the rack and pinion joint was leaking and the tire problem was do to poor alignment. I contacted the dealer service manager and relayed the new information. She said that Chrysler recommends front end alignment every 12000 miles. The Jeep has 15000 mile currently. The Jeep has never been off road and has only been used to as from work.
The caller says his vehicle starts to vibrate at 55 mph. He thinks this has been going on since he purchased the vehicle. Dealer tried to fix it by replacing a tire, but that did nothing. Dealer and manufacturer said this was normal, and there was nothing they could do to help him. Dealer said everything met specifications. Chrysler, Town & Country.
Contact states while driving approximately 60 mph vehicle vibrated. Everything in the forward part of the vehicle vibrated; including the steering, seat, and foot boards. The service dealer stated this was in the design of the vehicle.
A D V E R T I S E M E N T S
- Rockvale, TN, USA