really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,875 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country accessories - interior problems

accessories - interior problem

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2011 Chrysler Town & Country Owner Comments

problem #4

Aug 212015

Town & Country

  • 64,500 miles


Car will turn over but not start. Had it towed to a dealer while away from home on a family road trip. After several hours of waiting the dealer said the problem was a fault with the tipm and that it would need to be replaced at a cost of over $1100 dollars. I have no other alternative, but what an expensive repair.

- Merritt Island, FL, USA

problem #3

Sep 102014

Town & Country 6-cyl

  • miles
Report on behalf of customer vehicle. Customer was involved in a collision to the rear of her 2011 Town and country. Moderate speed collision, damage to bumper and rear body panel. The vehicle is equipped with active restraint headrest system designed to deploy forward and upward to prevent injury due to occupant head moving backwards in rear collision. Active restraint system failed to deploy in the collision; however, approximately ten days later while operating the vehicle during normal conditions, the headrests deployed, striking the driver in the back of the head. Driver did not lose control of the vehicle.

- Oskaloosa, IA, USA

problem #2

Sep 022014

Town & Country 6-cyl

  • 31,000 miles
This minivan is equipped with a factory installed, electric 3rd row seat. It is a split (2/3 -1/3) configuration. The switches to control these seats are on the left rear panel just inside the door jam. The options are: Stow, normal or rear facing. You can control one or both seats for each option by use of the rocker switch position. Both seats were in the normal (upright) position and luggage was stored behind the seat. A child seat was sitting on the left side of the rear seat. When rounding a turn, a piece of luggage fell into the switch panel and the seat started to stow, it was compressing the child seat. I was shocked that it didn't stop or reverse itself as a friction clutch would. I.e like one of the 3 electric doors on this vehicle would. Instead the motors kept turning and skipping on their gears (machine gun sound). Trying to shut off the switches had no effect. This is a crushing hazard.

- Venice, FL, USA

problem #1

Nov 012012

Town & Country 6-cyl

  • 16,000 miles
Six year old boy sitting on booster seat in second row seat found he could reach the seat recline lever. Seat head rest collapsed and entire seat lifted up and forward. Boy was bent in half and lifted up vertically in seat, receiving minor injuries.

- Belton, SC, USA

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