This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chrysler Town and country. While driving at various speeds, the vehicle stalled without warning. The contact stated that the battery was changed, but the failure recurred. While driving various speeds, the check battery warning indicator illuminated on the instrument panel and the vehicle stalled. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Blind spot indicator has stopped functioning around 47,500 miles. The cluster periodically chimes that the blind spot indicator system is not available and the indicator lights remain lit. So a safety feature has become a distraction and now is a safety risk. I called the dealer to inquire if this is a known problem and was told to call Chrysler since this failure is "happening left and right." He advised me the repair is roughly $2,000 and was surprised it has not been recalled yet. I contacted Chrysler and they told me that the recall process is very long and gave me a bit of a run around. I asked them if it would help them expedite the recall process if I contacted NHTSA, so here it is.
First my radio would come on and off buy itself, then the heat would turn on and off by itself, then car would start sometimes, unless you turned key on and off 4 times before starting, now the fuel pump will not stop running and I have to take cable of battery every time I turn van off
I have received many notices recalling the rear quarter vent window switch. I have called my dealer several times and each time I have been told they do not have the part and will contact me when the part is available. The dealer I have contacted is dupage Chrysler # 630-446-1400. This has been going on for about two years. What a joke!
- Villa Park, IL, USA
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The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of a recall for the electrical system; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
My vehicle has been having trouble starting when stationary. The most frightening thing is what happened to me yesterday. While in motion, my car stalled on a major city highway. I luckily maintained control of the vehicle and made it to the shoulder. The mechanical diagnosis is a bad tipm (totally integrated power control module)
The contact owns a 2011 Chrysler Town and country. The contact stated that while driving at 15 mph, the vehicle stalled without warning. In addition, the contact stated that while the vehicle was parked, it failed to start. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the total integrated power module (tim) needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
While driving my vehicle on the highway at an estimated speed of 60 mph, for no reason at all, various warning/indicator lights started to flash (not all in unison) and the odometer speed indicator (digital numbers) went up & down as the car seemed to be stalling/missing. For a second it seemed to right itself then the engine completely shut down losing all power - electrical (all), power steering, power brakes, etc. And we were forced to coast to a stop in the breakdown lane. After waiting a few minutes I was able to start the car and it seemed that every thing was normal for the last 10 miles or so of my drive.this is the second time it has happened in the past 2-3 years which is a long period but alarming because both times were while driving on the highway. When it does happen you can't safely control the car once it shuts down - limited control at best. After the first time, I took it to the Chrysler dealer in kent oh (klaben) who services my vehicle because of the warranty and I trust them. They had a service technician and a manager both drive the van over the course of a few days (including highway travel) and couldn't duplicate the failure. Diagnosis was a possible computer glitch and since that diagnosis it hasn't happened again until tonight 2/10/16. It may be the computer but I will drive it tomorrow and see if it runs ok. If it does I probably won't take it back in (unless someone knows something) but I wanted to share the issue in the event anyone else has experienced the same problem. A computer glitch (if it is) is not like a reboot on the home computer.this failure both times has happened in light traffic. My fear is that in heavy traffic trying to pull over safely without any power and lights could lead to a major incident/accident. I should have my record of the (no) repair from klaben and they should also have in their data base.
The contact owns a 2011 Chrysler town country. While driving 50 mph, the steering wheel shook and made a humming noise. The failure occurred on numerous occasions. In addition, the blind spot sensor malfunctioned and created a constant beeping noise. Furthermore, the windows opened and closed by themselves. The vehicle started and locked from the inside on its own many times. Lastly, the brake pads melted and were replaced more than once. The vehicle was taken to be diagnosed, but was not repaired. The VIN was unknown. The failure mileage was 58,000.
2011 T&C, 50300 miles, having several ongoing problems with hard starts, hard shifting, power doors not staying open, closes automatically, extremely poor gas mileage.have had into dealer several times for these issues while under warranty and now again having problems and of course vehicle out of warranty. Vehicle has started by its self and have found power doors open when I returned to my vehicle. My current main problem is the ongoing issue of hard starts and now problem has escalated to crank and crank no fire, have to attempt several times (20-30), vehicle then will eventually fire RPM race to 3-4000rpms then stall, again several times of shutting off and attempting to start, eventually it starts sometimes taking 30 minutes to get it running. Also just today while driving vehicle attempted to stall rpms decrease, thankfully it did not stall as I was driving with my children in the vehicle in rush hour traffic. Definitely very concerned as this is a serious safety issue and an inconvenience. What happens when you are driving on the freeway going 70mph and the vehicle stalls, Chrysler definitely needs to do something due to severity of a safety issue
I own a 2011 Chrysler Town and country with 97, 000 miles, mostly highway. I take good care of my van but lately have had several issues. The vehicle will randomly not start. I can place the car in neutral sometimes and it will start other times it will not. I have had it towed 2X to the dealership where they state there are no codes and it starts. It has cost me over $1000 in tow, service and garage fees. The vehicle is in the stop position when it will not start.
The contact owns a 2011 Chrysler Town and country. The contact stated that the vehicle failed to start. The failure occurred mainly during warm weather conditions. The contact had to shift the vehicle in neutral in order for it to start. In addition, the contact stated the system that controlled the blind spot indicator system, crass spot and rear park assist failed. The vehicle was taken to the dealer where it was diagnosed that the totally inter graded power module (tipm) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 Chrysler Town and country. While driving approximately 15 mph, the vehicle stalled and restarted after several attempts. The vehicle was taken to a dealer where it was diagnosed that the tipm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 70,000.
Car started having trouble starting. Took it to the dealership where they said it was the fuel filter. Come to find out it is a faulty tipm. Was able to get it to crank after numerous tries. Last time it caused a fire under the hood and now nothing. Before the windows would just roll down on their on, lights flash, horn blows, door opens.
Tipm needs replaced. Vehicle cut off while driving down the road on 8 January 2016. All week the vehicle has not wanted to start and it takes about 3-5 turns each time to turn the vehicle on. While driving, with my infant son in the back seat, the vehicle stopped running and I had to pull over.
A D V E R T I S E M E N T S
- Marimar, FL, USA