really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
3,867 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler Town & Country body / paint problems

body / paint problem

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2012 Chrysler Town & Country Owner Comments

problem #3

Sep 252014

Town & Country

  • miles


The contact owns a 2012 Chrysler Town and country. While attempting to remove something from the back seat, the rear driver side sliding door closed on the contact's arm. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

- Brewster, NY, USA

problem #2

Jan 092013

Town & Country 6-cyl

  • 11,600 miles
When it is cold and icy the sliding doors are inoperable, either manually or electronically. If you are outside you cannot get in, if you are inside you are stuck there unless you are agile enough to crawl over the front seats. Hopefully in an accident the doors would break loose. My dealer was unable to suggest any resolution to the problem.

- York, ME, USA

problem #1

Apr 012014

Town & Country 6-cyl

  • miles
2012 Chrysler Town & Country (rental). Consumer writes in regards to rental vehicle sliding door & passenger seats malfunction. The consumer stated the sliding doors just behind the front doors were electronically operated. There were 2 occasions where the consumer's husband and a teen-aged driver inadvertently had their hand on the car frame, and when the button was pushed to close the door, it did not stop, when it hit their hands. It kept moving and mashed their hands between the moving door and door frame. The injuries were not severe. However, a safety switch is needed to stop the door. A much bigger problem, however, was found in the second row of the seat, just behind the front seat. The consumer stated she and her husband were sitting in the seats, and decided to take a nap. When she went to re-position the seat, to its upright position, she turned sideways to pull the lever on the side, but when she pulled it, the entire back rest assembly slammed her forward with considerable impact. At the same time, the head rest atop the back rest slammed forward with much more impact and it hit her in the back of the head.

- Huntington, WV, USA

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